- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Mid - Level Service Desk Support (TS SCI Clearance)** **Category:** Service Desk / End User Services **Main location:** United States, District ... . **Position Description:** CGI Federal is currently looking for a Service Desk Support candidate with active Top Secret SCI… more
- Daisy Brand (Garland, TX)
- …Computer support specialists Description Daisy Brand is currently looking for a junior to mid - level (Field) Service Desk Technician. Primarily, the ... Help Desk Analyst Job Details Job Location Garland -...end users REQUIREMENTS: + Self-motivated, energetic, organized, and customer service focused + Communicate effectively to end user and… more
- TEKsystems (Scottsdale, AZ)
- …be considered for this role. Job Description: A non-profit organization seeks a mid - level resource for their Service Desk Team to provide 100% virtual ... support. Day-to-day: 60% answering calls, 40% daily tasks, service queues, project work, and documentation. Top Skills: +...or 7am shift + Vaccine required + Great customer service skills + Self-sufficient for night shift Employee Value… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- TAD PGS, Inc. (Huntsville, AL)
- We have an outstanding career opportunity for aMid Service Desk Support to join a leading Company located in theHuntsville, AL surrounding area. **US Citizenship ... timely resolution. + Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and...or past work may be used to show the level of experience needed to perform at this … more
- General Dynamics Information Technology (Colorado Springs, CO)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting **Certifications:** ... **Req ID:** RQ193555 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service ,Information Technology (IT) ... **Req ID:** RQ193550 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI +… more
- General Dynamics Information Technology (Annapolis, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service ,Information Technology (IT) ... **Req ID:** RQ193553 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI +… more
- TEKsystems (Virginia Beach, VA)
- Job Title: + L1 Service Desk Technician Top Skills - Must Haves: + Help desk support + Service desk + Support + Customer service + Windows 10 + ... well with both internal and external individuals, a high level of customer service is mandatory. +...desks in the defense space. Under the Army Enterprise Service Desk , the System Support function handles… more
- The Arc Mid-Hudson (Carmel, NY)
- …email, help desk software, or in-person. + Assess and triage incoming help desk requests; determine priority and level of expertise required to provide the ... IT Help Desk Technician Overview Requisition Number: 6529 Date Posted:...Drewville City: Carmel Category: Information Technology Description The Arc Mid -Hudson, one of the largest employers in the Hudson… more
- Aimbridge Hospitality (San Francisco, CA)
- Job Summary The Front Desk Manager is responsible for ensuring the operation of the Front Office in ann attentive, friendly, efficient and courteous manner, ... providing all guests with quality service prior to and throughout their stay, while maximizing...throughout their stay, while maximizing room revenue and occupancy. Management- level associates are expected to work as much of… more
- CACI International (Arlington, VA)
- …Local * * * **The Opportunity:** The Technical Operations Center (TOC) Service Desk Agent provides mid - level support for an Information Technology (IT) ... Technical Operations Center Service Desk Agent Job Category: Information...and incidents that have been escalated by the junior level analysts. * Leverage remote control technology (such as… more
- CACI International (Arlington, VA)
- …Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid - level support for an Information Technology (IT) ... Technical Operations Center Service Desk Agent - Day Shift...and incidents that have been escalated by the junior level analysts. + Leverage remote control technology (such as… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... (Technical Support) I, to function as Service Desk Associate, who will: - Promptly...assignments to deliver support within the scope of agreed Service Level Targets (SLTs) and Service… more
- TEKsystems (Halethorpe, MD)
- …center customer service ,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience Level Expert Level ... Description The Service Desk Analyst has a very...Description The Service Desk Analyst has a very wide array of...quick password reset that require very little effort, to mid - level troubleshooting to triage and/or resolve issues.… more
- TEKsystems (Lenexa, KS)
- Description Responsibilities: seeking a Service Desk Technician for its Corporate operations based in Lenexa, KS. This individual will be responsible for the ... Mobile Devices, Printers, Windows Operating Systems, business applications, and low to mid - level technical issues leveraging multiple teams for ticket escalation… more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician II ( 100% On-site, Temporary- 1 year)) Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, ... Requisition ID: 11877 Salary Range: $55,245.00 (Min.) - $69,045.00 ( Mid .) - $82,867.00 (Max.) Established in 1997, LA Care...required to achieve that purpose. Job Summary The Help Desk Technician II provides workstation phone, off site and… more
- TEKsystems (Catonsville, MD)
- Description: The Service Desk Technician has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... quick password reset that require very little effort, to mid - level troubleshooting to triage and/or resolve issues....and/or resolve issues. Experience: + 1-2 years of IT service desk / IT call center experience… more
- SAIC (Washington, DC)
- …users for complex issues regarding response and resolution. Escalation point for Junior and Mid - level desk side engineers. Ability to act independently in a ... unable to be remediated by junior and mid - level engineers. Updates status of queued service ...with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- Aimbridge Hospitality (Minneapolis, MN)
- Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and ... efficient service to all guests prior to arrival and throughout...Set the standard for guest relations at the Front Desk . + Obtain all necessary information when taking room… more