- General Dynamics Information Technology (Beale AFB, CA)
- …Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network ... to resolve the problem or escalate to the appropriate level + Monitor and administer network tools for troubleshooting and metrics for trends analysis + Log all… more
- Nexagen Networks Inc (Rock Island, IL)
- …the resolution of complex problems that the first tier of help desk support cannot address, fostering collaboration with network services, software systems ... long-term contract. We have an opening for a Computer Network Support specialist (Service Desk Support Service...and hardware. Handles problems that the first tier of help desk support is unable to resolve.… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Desktop Computers, Help Desk Support,IT Hardware **Experience:** 10 + years of ... related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Senior - TS/SCI required** Transform technology… more
- Robert Half Technology (Charlotte, NC)
- Description As a Help Desk Technician, you will be the first point of contact for users seeking technical assistance within our organization. You will provide ... accurate records of user inquiries, troubleshooting steps, and resolutions in the help desk ticketing system. Create and update documentation, including FAQs… more
- General Dynamics Information Technology (Charlottesville, VA)
- …to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:** 7 + ... years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI**… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD - Aberdeen Proving Grounds Job Code 11344 # of openings 1 Apply Now ... Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government...Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers,… more
- Chenega Corporation (San Antonio, TX)
- **Req ID:** 32373 **Summary** **Mid-Level Help Desk Technician** **San Antonio, TX** At Cyberstar, we aim to analyze and boost human and business performance ... take your career to the next level! The **Mid-Level Help Desk Technician** will field incoming ...multiple proprietary applications as well as client software. + Help install local area network cabling systems… more
- Brake Check (San Antonio, TX)
- …(Android and iOS), scanners, and printers. + Help Desk : Use Solarwinds Help Desk Software to create, monitor , update, document, and close support ... Systems/ Help Desk Analyst Department: Information Technology...various devices including desktops, laptops, mobile devices, telecommunications, and network equipment. You will also manage user accounts and… more
- Three Saints Bay (Montgomery, AL)
- ** Help Desk Support Specialist (4303)** Location **Montgomery, AL** Job Code **4303** \# of Openings **1** Apply Now ... subsidiary of Three Saints Bay, LLC, is seeking a ** Help Desk Support Specialist** with a **Secret...and "on-call" after hours support.** **Junior Position Responsibilities:** + ** Monitor discrepancy reports as tracked in approved tools to… more
- ARServices (Millington, TN)
- …advancing your career. Join us and be part of something extraordinary. ARServices is seeking a Help Desk Specialist to work in the Millington, TN area. A Help ... EMPRS Operations Center (EOC), BUPERS On Line (BOL). The Help Desk Specialist will maintain a 24/7/365... Specialist will maintain a 24/7/365 managed environment to monitor and operate equipment on Government owned computer systems.… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …hardware, software and peripheral equipment. + Log, monitor and track all IT Help Desk request from personnel and follow up on completed task utilizing ... **Overview** Call Center/ Help Desk Technician (BWAK) Bowhead is...functions will include: + Assist/guide personnel with step-by-step basic computer/ network support: answer inquiries, troubleshoot, diagnose/evaluate and resolve problem… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance:...Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. + Ability ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...personnel requests for technical support. + Document, track and monitor the problem to ensure a timely resolution. +… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay Cuba ... Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC...multiple classified and unclassified environments. + Maintain a customer-facing self- help knowledge repository for problem resolution. Monitor … more
- Alliance Defending Freedom (Lansdowne, VA)
- …out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a highly ... skilled Senior Help Desk Specialist to join us in...tools. Supported platforms include all ministry software, hardware, and network systems. + Rely on experience and judgment, as… more
- Robert Half Technology (Copley, OH)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I in Copley, Ohio. This role is primarily remote but might require ... occasional on-site presence. As a Help Desk Analyst I, you will be...issues using your knowledge of Active Directory and Basic Network Troubleshooting * Accurately process and manage tickets using… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/ Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician III** ... of technical issues and answering questions regarding software, hardware, and/or network issues. + Accurately diagnose and resolve technical issues. + Effectively… more
- NBC Universal (Orlando, FL)
- …new hire and technical trainings. + Produce and distribute performance metrics to help monitor and evaluate compliance with current SLAs. Also produce and ... and experience of applicants, interviews candidates and makes primary recommendations to Service Desk Manager. Create and monitor training plans including… more
- Koniag Government Services (Montgomery, AL)
- …2445049** **Koniag Management Solutions,** a Koniag Government Services company, is seeking a Help Desk Services with a Secret clearance to support **KMS** and ... may include, but are not limited to:** + Provide help desk support for CPM FoS, during...computer and cell phones. + Utilize government-provided Virtual Private Network (VPN) and Virtual Desktop Infrastructure (VDI) to the… more
- TEKsystems (New York, NY)
- …One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This ... a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support… more
- CAE USA INC (Orlando, FL)
- …environment. The candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve software problems and to help ... and properly assign end user issues using a service desk ticketing system. + Troubleshoot problems with computer software...8570 Baseline Certification such as Security + CE , Network + CE , CND , CCNA-Security, SSCP , or… more