- The Walt Disney Company (Santa Monica, CA)
- …determination. **Job Summary:** The DTC - Viewer Experience (VX) team is seeking an Omnichannel Engineer . In this role as a CCaaS professional, you will manage ... the NICE CXone omnichannel telephony and digital messaging channels for global support....Scripts and contact flows to achieve impactful and strategic omnichannel customer support with cutting-edge Interactive Voice Response (IVR)… more
- Humana (Tallahassee, FL)
- …closely with multiple teams throughout the software development lifecycle (SDLC). **Lead Software Engineer - IVR & Omnichannel APIs** Humana is seeking a ... Humana is seeking a self-driven and collaborative Lead Software Engineer to join our Interactive Voice Response (IVR) team....you will deliver innovative IVR solutions and develop robust omnichannel APIs for our enterprise platforms. You will have… more
- Otsuka America Pharmaceutical Inc. (Jefferson City, MO)
- …as well as novel data sets based on lab and EHR systems. Work with Omnichannel Data Engineer to Integrate data from multiple sources (eg, CRM systems, social ... insights and track trends across various channels. + Work with Omnichannel ML/Ops engineer to build, test, and deploy production-grade predictive models and… more
- Insight Global (Carol Stream, IL)
- Job Description The Senior CCM Engineer is responsible for designing, building, and optimizing enterprise-level customer communication workflows and templates using ... and automation processes that power the organization's print, digital, and omnichannel delivery solutions. The ideal candidate will combine deep technical expertise… more
- CGI Technologies and Solutions, Inc. (Indianapolis, IN)
- **Data Engineer ** **Category:** Software Development/ Engineering **Main location:** United States, Indiana, Indianapolis **Alternate Location(s):** United States, ... . **Position Description:** We are seeking a motivated Data Engineer to support the modernization of our our clients' insurance… more
- Walmart (Bellevue, WA)
- …access to information and actions. They are seeking a Senior Software Engineer to drive observability, automation, and scalability across these systems, leveraging ... Who We Are Walmart is a multinational, people-led, tech-powered omnichannel retailer with over 2.2 million associates. At Feedback...insights. + We are seeking an exceptional Senior Software Engineer to join the Feedback platform team, focusing on… more
- Acosta Group (Rogers, AR)
- …Acosta Group is seeking a highly skilled and adaptable AI/ML Data Engineer to design, develop, deploy, and support AI-powered solutions that enhance Acosta's ... using Azure DevOps is highly valued. Beyond technical implementation, the AI Engineer will provide second- and third-level support, mentor business users and citizen… more
- Papa John's International (Louisville, KY)
- **Job Summary** Papa Johns is seeking a Principal Backend Engineer to drive the architecture and engineering excellence of our omnichannel digital commerce ... technology stem from poor cadence or mismanaged expectations. As a Principal Engineer , success in both Domain Tech Leadership and Community of **Practice Leadership… more
- Regions Bank (Hoover, AL)
- …section of the system. **Job Description:** At Regions, the Software Engineer oversees application development, modification, and maintenance of applications. This ... Development (TDD) and extensive knowledge of current trends in common platform omnichannel architecture and technology. **_This position is intended to be onsite,… more
- Microsoft Corporation (Redmond, WA)
- …an AI-native solution enabling organizations to build intelligent, scalable, and omnichannel customer service operations through voice, chat, SMS, and more. As ... a Principal Applied AI Engineer , you will be responsible for driving the architecture, design, and implementation of AI-first experiences across the Dynamics 365… more
- The ODP Corporation (Boca Raton, FL)
- **Overview** The role of the Sr. Software Development Engineer is to design, build and maintain high quality technology solutions that deliver an exceptional ... services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution… more
- Acosta Group (Chesterfield, MO)
- **DESCRIPTION** As a **Full Stack Software Engineer III** you will collaborate with fellow team members to implement committed user stories within iteration to the ... Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our… more
- Consumer Cellular (Scottsdale, AZ)
- **Job Summary** The **Voice Engineer ** - CXone position is an opportunity for an individual with prior, hands-on experience working with NICE CXone IVR. We are ... and Snippets. + Support the integration of CXone technology including screen-pops and omnichannel routing of voice, email and chat via web services. + Vast… more
- Walmart (Bellevue, WA)
- …** **What you'll do ** Walmart is a multi-national people-led tech-powered omnichannel retailer with over 2.2M associates. At Associate Productivity and Experience ... associates. APEX is seeking a highly skilled and experienced **Distinguished Software Engineer ** . You will be responsible for **leading the development of… more
- NTT DATA North America (Atlanta, GA)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Engineer - Service cloud Sr. Consultant to join our team in Atlanta, ... to Case, Digital Engagement (Chat, Messaging), Phone to Case, CTI Vendors, Omnichannel , Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments).… more
- Walmart (Sunnyvale, CA)
- …will build the next generation multi-tenant, client agnostic, highly scalable, omnichannel checkout solution to seamlessly enable a frictionless customer checkout ... high-performance checkout services running in Edge and Cloud. As a Site Reliability Engineer in the CPC Team, you will work with L2, Other dependent Applications,… more
- LinkedIn (Mountain View, CA)
- …based in our Mountain View, CA office. We are seeking a Senior Staff Software Engineer to lead LinkedIn's Field Commercial team which is the core team that owns the ... and end user experiences. This technical leader will help us enable omnichannel sales motions for LinkedIn's growing business lines, architecting new commercial… more
- Acosta Group (Lewisville, TX)
- **DESCRIPTION** **The Senior Systems Engineer (Artificial Intelligence)** is responsible for the advanced administration, security, and monitoring of Acosta's ... Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our… more
- MetLife (Cary, NC)
- …Join our Contact Center Infrastructure Engineering team as an Assistant Infrastructure Engineer . This is a great opportunity for recent graduates or those starting ... equivalent coursework/experience). * Familiarity with contact center technologies (VoIP, IVR, omnichannel routing) is a plus. * Basic understanding of cloud… more
- Walmart (Bentonville, AR)
- …Summary ** **What you'll do ** Walmart is a people led tech powered omnichannel retailer with over 2.2M associates. The Associate GenAI Platform team is responsible ... We are seeking a highly skilled and experienced **Principal Software Engineer ** directly reporting to **Director of Software Engineering.** In this individual… more