- Kelly Services (Rio Rancho, NM)
- …an environment of trust, diversity, and inclusion with ourclient.** **Our Operations Manager is accountable for:** + Maintain constantcommunication with ... Excellentability to delegate responsibilities while maintaining organizationalcontrol of branch operations and customer service + Proficiencyin conflict management and… more
- Kelly Services (NY)
- …an environment of trust, diversity, and inclusion with our client GE.** **Our Operations Manager is accountable for:** + Maintain constant communication with ... Partners, staff, and vendors to ensure accurate operations of the company + Develop, implement, and maintain quality assurance protocol + Increase the efficiency of… more
- Walmart (Salt Lake City, UT)
- Position Summary What you'll do **What you'll do ** **Position Summary** As a BPO Operations Manager for Walmart Marketplace, you will be responsible for ... and collaborate with other Walmart teams to positively impact the customer experience. The BPO Operations Manager will ensure our BPOs represent Walmart's… more
- Walmart (Bentonville, AR)
- …of the Continuous Controls Monitoring and Segregation of Duties initiative for the BPO operations . + Liaison between company global stakeholders and BPO ... team spanning multiple geographies. **Essentials:** + Prior experience in global BPO Operations , Transitions, Assessments, Contract management, Consulting, or… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support ... 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring...to ensure maximum quality and production of direct reports. Operations Managers work closely with the site … more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support ... 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring...to ensure maximum quality and production of direct reports. Operations Managers work closely with the site … more
- CIBC (New York, NY)
- …visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You'll Be Doing** As a ** Manager , Corporate Actions,** you will manage the Corporate Actions team ... at Broadridge BPO ( BPO ) to achieve high performance levels...your role. Details on your work arrangement (proportion of on- site and remote work) will be discussed at the… more
- Amazon (Seattle, WA)
- …performance management leader to join our CS GO team as a Vendor Manager . This leader will manage external vendor relationships, drive operational excellence and ... candidate will draw from their experience in Business Process Outsourcing ( BPO ) account management, contact center key performance indicators, and corporate… more
- Percepta (Melbourne, FL)
- …bring first-class service across each market we support. As **Instructional Design Manager ,** you'll be a part of creating and delivering amazing customer ... unique culture. **What You'll Be Doing** The Instructional Design (ISD) Manager is responsible for providing strategic guidance and long-term planning, development,… more
- Amazon (Seattle, WA)
- …a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. ... timely manner. Key job responsibilities Manage a team of Operations Analysts to ensure accuracy and morale in a...existing team goals and vision in line with larger BPO objectives Drive resolution for billing and collections issues… more
- Amgen (Tampa, FL)
- …patients worldwide. It's time for a career you can be proud of. **Sr Manager Business Performance Strategy Lead (BPSL) US & Canada** **Live** **What you will do** ... customer experience strategy (short, mid, and long-term horizon) using inputs from site leadership, the Supply Chain functional team, emerging industry trends, and… more
- Mass Markets (Las Cruces, NM)
- …highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is a full-time, local, on- site ... Essential Duties + General HR support, in partnership with operations + Conference with remote HR teams and HR... + Conference with remote HR teams and HR Manager to address human resources issues and initiatives +… more
- Mass Markets (Savannah, GA)
- …and production of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall adherence to corporate policies and ... and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience… more
- Mass Markets (Las Cruces, NM)
- …of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and ... four-year college or university is a plus + Experience managing both remote and on- site reports is a plus COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR… more
- Brookdale Senior Living (Brentwood, TN)
- …strategy, tools and tactics to drive an engaged culture. Work closely with Operations , Human Resources, Brand and other teams to identify and communicate key ... tactical direction of IT administrative, development and leadership teams as the BPO on current and future development of intranet and related sites-using experience… more