- Geisinger (Wilkes-Barre, PA)
- …in a safe, timely and professional manner. Job Duties + Provide primary review of patient relations events and grievances. + Partners to drive change by creating ... patient complaints and grievances. + Collects and analyzes patient relations data to identify and trend...committees, workgroups and meetings to support system goals and Patient Experience Liaison standards. Work is typically… more
- Mount Sinai Health System (New York, NY)
- …individual participates in the development and implementation of customer service and patient relations initiatives related to his/ her assigned department. ... **Job Description** The Patient Services Liaison investigates, resolves, documents and reports patient and visitor compliments and concerns to leadership and… more
- Dana-Farber Cancer Institute (Boston, MA)
- The Office of Patient / Family Relations liaises between patients, families, and the Institute to acknowledge and respond to patient /family concerns and ... a compassionate, supportive manner. Reporting to the Director of Patient /Family Relations , the Patient /...the outpatient and inpatient locations, by serving as a liaison between patients (adult and pediatric), families, and staff… more
- Corewell Health (Royal Oak, MI)
- Job Summary Provides a variety of services to support the Patient Relations Department. Performs front line coordination of complex Patient Relations ... customer service issues. Provides clinical advisement and expertise to members of Patient Relations team without clinical expertise. Essential Functions +… more
- Dignity Health (Northridge, CA)
- …information. One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV) ** Patient Relations Specialist - Risk Management** ... Medical Center** We are seeking a dedicated and compassionate Patient Relations Specialist to join our healthcare...Specialist plays a vital role in ensuring a positive patient experience and acts as a liaison … more
- University of Utah Health (Salt Lake City, UT)
- …tracking and reporting. + Maintains all files and/or other documents associated with patient relations investigations. + Assists the director and manager in the ... to our mission. EO/AA_ This position acts as a liaison between patients, patient families, and the...of the job as outlined above. + Demonstrated human relations and effective communication skills. + Non-routine problems may… more
- Corewell Health (Farmington Hills, MI)
- …as a member of the Palliative Care interdisciplinary team. + Functions as a liaison between patient , families, and the clinical team. + Obstetrics/Labor & ... Job Summary Patient Relation Representatives effectively and efficiently troubleshoot and...and maintain high customer satisfaction, while acting as a liaison between the customer and hospital personnel. Essential Functions… more
- University of Washington (Seattle, WA)
- Req #: 243965 Department: UW MEDICAL CENTER - MONTLAKE - PATIENT RELATIONS Posting Date: 03/21/2025 Closing Info: Open Until Filled Salary: $21.63 - $28.9 per ... click here ( https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-2022-V1\_a11y.pdf) **UW Medical Center Montlake - Patient Relations ** has an outstanding opportunity for… more
- Hawaii Pacific Health (Honolulu, HI)
- …you will administer, manage and coordinate the resolution of patient relations issues. This may include acting as liaison between patients/families and ... You will also provide education and consultation on risk prevention and patient relations issues, and serves as a member of the organization's Risk Management… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Patient Relations Representative position is responsible for serving as a liaison between patient /family members, all hospital ... the services and care to which he/she is entitled. The Patient Relations Representative position maintains the required complaint and grievance documentation and… more
- Sodus Rehab & Nursing Center (Cortlandt, NY)
- …facility's administrative team, through external networking and marketing of all featured patient care services and the resulting outcomes of care to coordinate a ... consistent resident flow into the nursing facility. + Create and implement marketing plans to achieve maximum occupancy goals. + Meet with prospective residents and families and conduct tours as needed. + Maintain an accurate referral source contact list and… more
- UPMC (Pittsburgh, PA)
- …hours 8am - 4:30pm **Purpose:** The specialist will function as a liaison between patients/families and the hospital to provide exemplary experiences to both ... and fellow employees. The Specialist must understand the root causes of patient /family complaints and have the ability to effectively communicate these findings to… more
- University of Utah Health (Salt Lake City, UT)
- **Overview** _As a patient -focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research ... and guests by offering them professional service and creating a memorable patient experience. The incumbent accurately and professionally handles all desk operations… more
- Trinity Health (Fresno, CA)
- …this position is responsible for, under general supervision, supporting the Patient Relations Manager by serving as a coordinator, liaison and educator in ... compassionate and collaborative guest management, with an intense focus on patient and guest experience. **REQUIREMENTS** 1. High school diploma or equivalent… more
- Trinity Health (Silver Spring, MD)
- …in appropriate system. + Escalates complaint and grievance concerns to Director, Patient Relations , hospital leadership, and Risk Management as appropriate. + ... the hospital's internal and external customers. Serves as a liaison between patients and visitors and Holy Cross Hospital...Supports and promotes all initiatives of the Office of Patient & Family Experience and support the Mission of… more
- UPMC (Pittsburgh, PA)
- **Join Our Team as a Full-Time Patient and Guest Relations Representative!** **Primary Responsibilities:** + Assist hospital visitors, patients, and guests with ... to medical and security emergencies, follow mandatory reporting procedures, and respect patient confidentiality. + Serve as a hospital liaison , addressing… more
- Nashville Center for Rehabilitation and Healing (Nashville, TN)
- oncierge Services/ Patient Relations Job Description: CareRite Centers is proud to announce that we are seeking a full-time Concierge Services professional! ... / amenities professional. The Concierge Services Department serves as the liaison between patients, families, and our team members, following patients throughout… more
- Sanford Health (Sioux Falls, SD)
- …or outcomes do not meet expectations. Functions as a resource and professional liaison with internal departments, promotes the primary goal of optimal care to the ... patient . Ability to work with growth and developmental needs...have strong flexibility and organizational skills. Identifying and resolving patient and family member concerns and problems regarding services… more
- Trinity Health (Silver Spring, MD)
- …the needs of the hospital's internal and external customers. Serves as a liaison between patients and visitors and Holy Cross Hospital leadership, functioning as the ... Supports and promotes all initiatives of the Office of Patient & Family Experience and support the Mission of...DC and Baltimore, MD **Description:** + Serves as a liaison between patients and visitors and Holy Cross Hospital… more
- UPMC (Pittsburgh, PA)
- **We are hiring for a CASUAL, daylight hours, as needed International Referral Liaison .** Are you passionate about helping others and fluent in Spanish? Join us as ... an International Referral Liaison and make a meaningful impact on patients' lives!...including the utilization of automated systems. + Maintain accurate patient data profiles so that pertinent information is readily… more