- Central Maine Medical Center (Lewiston, ME)
- …activities + Perform patient estimates as required + Advise and secure patient payments prior to service + Refer patients to financial counselors + ... provider services. In this role, the individual will have contact with patients via phone, hospital departments, practice areas,...patient estimates as required + Advise and secure patient payments prior to service + Refer… more
- HCA Healthcare (Tampa, FL)
- …+ Genesys Contact Center experience preferred. **Parallon** provides full- service revenue cycle management, or total patient account resolution, for HCA ... analysis work experience + Experience in contact center operations + Knowledge of healthcare patient ... center operations + Knowledge of healthcare patient scheduling, customer service , or collections preferred… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients and ... contact center . The ACCM provides supervision and...and motivate team members. + Ability to demonstrate customer service skills in interactions with all patients, families and… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- …gathering of information, updating and maintaining the departments' database for the Contact Center . + Ensure the confidentiality of all patients, applications, ... **38928BR** **Extended Job Title:** Patient Call Center Representative **Org Level...school diploma or GED. + One (1) year customer service , multi-line call agent and/or call center … more
- Stanford Health Care (Newark, CA)
- …responsible customer service experience, preferably in a healthcare setting or contact center environment + Internal candidate from Level I: six (6) ... Our C-I-Care philosophy invites each employee to elevate the patient experience, because every interaction is a chance to...again and again. The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact… more
- Stanford Health Care (Newark, CA)
- …a Stanford Health Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) ... at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is...within the ECC is responsible for providing an excellent patient and customer experience by efficiently coordinating services and… more
- Stanford Health Care (Newark, CA)
- …a Stanford Health Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) ... at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is...within the ECC is responsible for providing an excellent patient and customer experience by efficiently coordinating services and… more
- Cedars-Sinai (Los Angeles, CA)
- …most. **Req ID** : 4507 **Working Title** : Clinical Patient Access Rep - Patient Access Contact Center (Full-Time, 8 Hour, Day Shift) - Remote Eligible ... 60 calls per day and functions as the primary patient contact for their assigned specialties within...in the nation, setting standards in quality and innovative patient care, research, teaching and community service .… more
- Cedars-Sinai (Beverly Hills, CA)
- …**Req ID** : 6167 **Working Title** : Lead Clinical Patient Access Rep - Patient Access Contact Center (Full-Time, 8 Hour, Day Shift) - Remote Eligible ... 60 calls per day and functions as the primary patient contact for their assigned specialties within...in the nation, setting standards in quality and innovative patient care, research, teaching and community service .… more
- Cedars-Sinai (Los Angeles, CA)
- …the most. **Req ID** : 4748 **Working Title** : Patient Access Rep II - Patient Access Contact Center - 8 Hour, Day Shift **Department** : CSRC Sched ... of patients presenting to Admissions and/or outpatient areas for treatment. Facilitates patient access to Cedars-Sinai Medical Center and secures all demographic… more
- Vanderbilt University Medical Center (Nashville, TN)
- …mission is to advance health and wellness through preeminent programs in patient care, education, and research. **Organization:** Breast Center **Job Summary:** ... treatments, surgeries and follow-up appointments throughout the course of care/episode for a specific patient population. . The VUMC Breast Center is in need of… more
- Cedars-Sinai (Los Angeles, CA)
- …the most. **Req ID** : 6383 **Working Title** : Patient Access Rep III - Patient Access Contact Center - 8 Hour, Day Shift **Department** : CSRC Sched ... face-to-face registration of patients presenting to any registration area for service . Facilitates patient access to Cedars Sinai Medical Center and secures… more
- TEKsystems (Mesa, AZ)
- …various tasks. Additional Skills & Qualifications: + Minimum of 1 year of high-volume contact center experience and at least 1 additional year of direct customer ... food service , etc.), OR + 2 years of high-touch, patient -facing healthcare service roles (eg, Patient Access Representatives, Claims Processors, Pharmacy… more
- AdventHealth (Fletcher, NC)
- …contribute: The Patient Resource Team is a metrics-based inbound scheduling and clinical contact center for physician offices. Our team is often the first ... contact for a new patient and the...contact for a new patient and the ongoing connection to their provider for...their health & wellness needs. The AdventHealth Mission and Service Standards guide each call with the goal of… more
- Vanderbilt University Medical Center (Nashville, TN)
- …and research. **Organization:** VUMC IT OPSVCS3 **Job Summary:** JOB SUMMARY The Sr. Contact Center Operator functions as an 'In Charge' operator and/or a ... operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals...backup supervisor for a 24/7/365 contact center operation. This team member supports… more
- Access Dubuque (Dubuque, IA)
- Patient Service Representative - Call Center **Grand River Medical Group** 1 Positions ID: 1360052 Posted On 11/20/2024 **Job Overview** ** Patient ... River Medical Group is seeking a Patient Service Representative in our call center . These...or status as a qualified individual with disability. Primary Contact 285154 Miranda Lange Human Resource Generalist, Human Resources… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center , ... authorizations and referrals and neighborhood administrative and physician support. The Patient Service Representative, possesses a commitment to excellence in… more
- Fresenius Medical Center (Tyler, TX)
- …AND REQUIRED SKILLS: + 5+ years' experience in a customer service , call center , contact center or information processing environment, preferably in a ... + Conducts call and data audits and reviews documentation. + Collaborates with Contact Center Offices and other assigned areas to establish referral processes.… more
- Central Maine Medical Center (Lewiston, ME)
- …identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service , message ... patient experience + Engages patients utilizing exceptional customer service practices in alignment with the Five Must Haves;...Haves; i. Greet people with a smile, friendly eye contact and say hello ii. Take people where they… more
- University of Washington (Seattle, WA)
- …the UW Medicine Patient Access Representative role is for YOU!** The ** Patient Access Representative** ( Contact Center Representative 1 (CCR1)) is the ... build patient /customer loyalty and confidence. * Resolve patient requests in one call/ contact or successfully...vision, and service offerings. * Adhere to contact center processes and workflow with an… more