- Sanofi Group (Cambridge, MA)
- **Job Title:** Patient Support Services - CRM (Salesforce Health Cloud) Business Process Analyst **Location:** Cambridge, MA **About the Job** Join the ... seeking a skilled Business Process Analyst to join our Patient Support Services team, playing...grooming sessions, sprint planning, and executing UAT scripts. + Support PSS data management strategy in the… more
- Cardinal Health (Santa Fe, NM)
- …to program business rules. + Report system issues that can impact our client relationship management system ( CRM ) and/or productivity in a timely manner. ... preferred. + 3-5 years of experience in related field of patient support programs preferred. + Previous management experience preferred. + Previous Quality… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Patient Support Services - CRM (Salesforce Health Cloud) Reporting Analyst **Location:** Cambridge, MA **About the Job** We are seeking a ... skilled CRM Reporting Analyst to join our Patient Support Services team, playing...grooming sessions, sprint planning, and executing UAT scripts. + Support PSS data management strategy in the… more
- Cardinal Health (Hartford, CT)
- …to program business rules. + Report system issues that can impact our client relationship management system ( CRM ) and/or productivity in a timely manner. ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers...life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Associate Director, Patient Support Services - Systems Trainer **Location:** Cambridge, MA **About the Job** Join the team transforming care ... planning and implementation of all systems training for our CRM and Events Platforms. This will include programs design...meetings, virtual and on demand training courses, for our Patient Support Services (PSS) team.… more
- Novo Nordisk (Plainsboro, NJ)
- …include Customer Care program vendor, other patient support program vendors, marketing agencies and professional services vendors. Essential ... all in-line and future launch products which contain live patient support services . This includes...health care experience preferred + Experience leader working in Customer Relationship Management Systems, Safety… more
- Genentech (South San Francisco, CA)
- …Relocation Assistance is not available **Job Summary** The **Director, Healthcare Professional (HCP) Customer Relationship Management ( CRM )** will drive ... product standards for the Healthcare Provider Customer Relationship Management (HCP CRM ), leveraging...customer satisfaction. + Collaborate with the Technical Product Manager on vendor engagement and performance management … more
- Boehringer Ingelheim (Ridgefield, CT)
- …(Salesforce Health Cloud, Veeva CRM ), Salesforce Marketing Cloud, patient management platforms, and data analytics tools + Certified Patient ... + Ability to design and implement patient -facing applications that support segmentation, consent, and preference management on cloud infrastructure such… more
- AbbVie (Mettawa, IL)
- …campaign management , and finance management . + Strong background in customer , patient , or HCP service and retention strategies. + Proficient ... and Tik Tok (https://www.tiktok.com/@abbvie) . Job Description The Marketing Manager of Patient Services Marketing...strategy, driving patient engagement, resource utilization, and patient support throughout the SKYRIZI & RINVOQ… more
- Houston Methodist (Houston, TX)
- …a positive patient experience by addressing concerns and helping resolve service -related issues** + **Maintain accurate records and ensure timely updates in ... patient flow and satisfaction** At Houston Methodist, the Patient Services Specialist PRN is responsible for...members and co-workers in a manner consistent with a customer service focus and application of positive… more
- Houston Methodist (Houston, TX)
- …+ **Ability to work in a patient facing environment** + **Exceptional customer service skills** + **Ability to work in a fast-paced department, doing ... day staff who will handle.** At Houston Methodist, the Patient Services Specialist PRN is responsible for...members and co-workers in a manner consistent with a customer service focus and application of positive… more
- Cognizant (Bridgewater, NJ)
- …for large-scale Patient Support Programs (PSPs), including patient journey, case management , and engagement. - Provide architecture direction ... decision-making. You will be a valued member of the Patient Services Solution Architecture team and work...Meeting/Events, Service Cloud Voice, and Advanced Therapy Management . - Experience with public cloud services … more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- …website content - ensuring a consistent and compliant brand message. + Collaborate with patient services and advocacy to support marketing material needs and ... with cross-functional partners, including Sales, Market Access, Commercial Operations, Patient Services , Medical Affairs, Regulatory, Legal and Compliance,… more
- Capgemini (San Francisco, CA)
- …core focus areas are **commercial and digital transformation, innovation, business agility, patient services , and patient experience** . Skilled across ... inform Salesforce roadmap development + Translate business requirements into Salesforce CRM functional specifications and support configuration and testing… more
- Medtronic (Orlando, FL)
- …sales support to assist the district in meeting Cardiac Rhythm Management ( CRM ) sales and customer service objectives. CRM seeks collaborative ... Stays up to date on new products, solutions and patient management offerings + Completes all assigned...+ Ability to meet vendor credentialing requirements + Excellent customer service skills + Excellent interpersonal, written/verbal… more
- Genentech (South San Francisco, CA)
- …channel, this individual will leverage deep CRM expertise to understand customer needs across multiple segments and support current users (eg, field ... this job posting. **Job Summary:** The Product Owner for Customer CRM will lead the strategy and...Customers: Health systems, managed care organizations (HCOs, MCOs) The Patient customer type is explicitly excluded from… more
- Penn Medicine (Philadelphia, PA)
- …work collaboratively to enable best-in-class patient and provider experiences. The CRM Program Manager works across the analytics, data, and technology teams ... appropriate ticketing system) _PROJECT MANAGEMENT_ + Provide hands-on, consultative and program management support to optimize delivery of complex programs which… more
- Medtronic (Milwaukee, WI)
- …RESPONSIBILITIES: * Manage CRM Service Team to deliver unsurpassed service , technical expertise and support the achievement of implant and revenue goals. ... Knowledge of local cardiac customer base * Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups * Experience in… more
- Abbott (Los Angeles, CA)
- …for therapy. + Provide product and therapy technical support and service , including consultation at staff in- services and physician seminars. + ... Las Vegas, NV; Phoenix, AZ)** for the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm...Leadless Clinical Specialist offers technical, clinical, educational, and sales support to promote the safe adoption and expansion of… more
- Kestra Medical Technologies, Inc (Buffalo, NY)
- …monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team ... from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by...from original thinking. + Customer Focus: Exceed customer expectations, quality of products, services , and… more