- United Therapeutics (Morrisville, NC)
- …or a related field with 4+ years of relevant experience in case management , customer service , or patient experience management or, + Bachelor's ... years of relevant experience in case management , customer service , or patient experience...CRM (eg Health cloud, Salesforce) to carry out patient support related activities + Experience working… more
- Sanofi Group (Cambridge, MA)
- …the Job** We are seeking a skilled CRM Reporting Analyst to join our Patient Support Services team, playing a critical role in optimizing and enhancing ... **Job title:** _Patient Support Services - CRM ...grooming sessions, sprint planning, and executing UAT scripts. + Support PSS data management strategy in the… more
- J&J Family of Companies (Titusville, NJ)
- …the AD will shape the evolution of the newly designed J&J withMe patient customer relationship management ( CRM ) system across the Innovative Medicine ... with business needs, relevant regulations & internal policy. + ** Customer Relationship Management ( CRM...Services , and/or customer experience marketing + Patient marketing + Patient support … more
- Sanofi Group (Cambridge, MA)
- …and deliver ad hoc reports from available tools - direct exports from the dashboards, CRM ( Customer Relationship Management ) extracts, or tailored lists ... some of the highest unmet needs. The Associate Director, Patient Support Services Analytics &...tool. Defects are escalated appropriately to the iCare Connect ( CRM ) team and/or data management team. +… more
- Chiesi (Boston, MA)
- …February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many ... mobile apps, social media, SMS/MMS, SEM/SEO, print) to drive patient engagement and support service ...experience across digital marketing channels, CRM strategy, patient journey mapping, segmentation, and brand/ customer messaging.… more
- Boehringer Ingelheim (Ridgefield, CT)
- …(Salesforce Health Cloud, Veeva CRM ), Salesforce Marketing Cloud, patient management platforms, and data analytics tools + Certified Patient ... + Ability to design and implement patient -facing applications that support segmentation, consent, and preference management on cloud infrastructure such… more
- Medtronic (Greenville, SC)
- …least 3 years of relevant experience in healthcare access (ie., prior authorization, patient support , case management , practice operations, and utilization ... following and other duties may be assigned: + **Pipeline Management & Tracking** + Monitor patient candidates...to help patients move through the care continuum + ** Patient Engagement** + Support patient … more
- J&J Family of Companies (Titusville, NJ)
- …cloud software solutions related to _Patient Support Programs, Call Center Activity & Management , Patient or Field CRM , Pharmacy Management & ... of America **Job Description:** Johnson and Johnson is recruiting for a **Senior Manager , Technology Product Management ** supporting ** Patient Experience** .… more
- Genentech (South San Francisco, CA)
- …Relocation Assistance is not available **Job Summary** The **Director, Healthcare Professional (HCP) Customer Relationship Management ( CRM )** will drive ... product standards for the Healthcare Provider Customer Relationship Management (HCP CRM ), leveraging...customer satisfaction. + Collaborate with the Technical Product Manager on vendor engagement and performance management … more
- Movn Health (Los Angeles, CA)
- …Health's services and scheduling their appointments. + Data & Record Management : Update patient records , process insurance verifications, and maintain ... patients, providers, and external partners, ensuring timely responses. + Support Patient Enrollment: Assist patients with the...Microsoft Office (Excel, Word), telehealth tools (Zoom, Slack), and CRM or patient management platforms.… more
- Houston Methodist (Houston, TX)
- …a positive patient experience by addressing concerns and helping resolve service -related issues Maintain accurate records and ensure timely updates in ... patient flow and satisfaction At Houston Methodist, the Patient Services Specialist PRN is responsible for...members and co-workers in a manner consistent with a customer service focus and application of positive… more
- Veterans Affairs, Veterans Health Administration (Marion, IL)
- …accepting applications for an Advanced Medical Support Assistant position with the Care Management & Social Work Service with the VA, located at the Marion, ... position: (1) Experience. Six months experience of clerical, office, customer service , or other administrative work that...the accomplishment of a wide variety of duties performing patient support work. 5. Ability to communicate… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …campaigns that support patient education, appointment scheduling, and service line growth + **Performance Management :** + Lead KPI tracking and ... Atlanta, GA **Description** We are seeking an experienced Senior Manager , CRM & Email Marketing Lead to...pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services , veteran status… more
- J&J Family of Companies (Jacksonville, FL)
- …Director of CRM & Loyalty Marketing to lead the evolution of our customer relationship management capabilities within US Vision Care. This role is ... nurture consumers through the entire purchase journey. + **Consumer Lifecycle Management :** Oversee the end-to-end consumer relationship lifecycle, ensuring a… more
- WMCHealth (Valhalla, NY)
- …, Email & CRM Marketing leads email and customer relationship management marketing development to support strategy, execution, and optimization ... Manager , Email & CRM Marketing Company:...forms using FormAssembly for data capture and website and patient engagement initiatives. + Partner with Manager ,… more
- UCLA Health (Los Angeles, CA)
- …member of our team, you'll be able to use your unique experience to help support positive patient experiences. Make a positive difference in patient 's lives ... Coordinator with our Patient Navigation & Business Services department. As our Navigation Coordinator, you will serve...care at UCLA. In this role, you will also support Case Managers and Patient Coordinators as… more
- Medtronic (Houston, TX)
- …sales support to assist the district in meeting Cardiac Rhythm Management ( CRM ) sales and customer service objectives. CRM seeks collaborative ... Stays up to date on new products, solutions and patient management offerings + Completes all assigned...+ Ability to meet vendor credentialing requirements + Excellent customer service skills + Excellent interpersonal, written/verbal… more
- Genentech (New York, NY)
- …channel, this individual will leverage deep CRM expertise to understand customer needs across multiple segments and support current users (eg, field ... this job posting. **Job Summary:** The Product Owner for Customer CRM will lead the strategy and...Customers: Health systems, managed care organizations (HCOs, MCOs) The Patient customer type is explicitly excluded from… more
- Teleflex (Morrisville, NC)
- …commercial leads to identify high-value CRM use cases (eg, lead management , opportunity forecasting, customer segmentation). + Lead workshops to translate ... Manager , Global CRM Strategy and Operations...into CRM process and data requirements. + Support adoption through change management , training, and… more
- Penn Medicine (Philadelphia, PA)
- …work collaboratively to enable best-in-class patient and provider experiences. The CRM Program Manager works across the analytics, data, and technology teams ... appropriate ticketing system) _PROJECT MANAGEMENT_ + Provide hands-on, consultative and program management support to optimize delivery of complex programs which… more