- Verint Systems, Inc. (Columbus, OH)
- …**Principal Duties and Essential Responsibilities:** + Participate in establishing our open CCaaS platform strategy and roadmap. + Design end-to-end CCaaS ... at www.verint.com . **Overview of Job Function:** Verint's Senior Architect , CCaaS plays a key role in...+ Develop integration strategies with third-party platforms to enhance platform functionality. IPaaS experience a strong plus. + Provide… more
- US Foods (Rosemont, IL)
- …as a mentor as required. * Implement and support features of the Nice CCaaS (Call Center as a Service) platform RELATIONSHIPS * Internal: Business Stakeholders ... an open, inclusive, flexible work environment that supports our transformation. The Solution Architect Contact Center Technology at US Foods is a key member of the… more
- Verint Systems, Inc. (Columbus, OH)
- …The Platform consultant operates as an evangelist of the Verint Open CCaaS platform . This senior role combines technology and business development to ... position the value and benefits of the Verint Open CCaaS platform with the customer's senior leadership,...in-depth knowledge of machine learning and data science. The Platform Architect will be an expert in… more
- Amazon (New York, NY)
- …Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform . We pioneered cloud computing and never stopped innovating - that's why ... communications protocols and APIs such as WebRTC and SIP or similar CCaaS technology Preferred Qualifications - Experience developing solutions and passion for… more
- General Dynamics Information Technology (Fairfax, VA)
- …to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Solutions Architect **Skills:** Agile Methodology,Cloud Solutions, Platform as a Service ... builds cloud and data architectures in AWS, Google Cloud Platform , and Azure. + Supports capture and proposal efforts...technology implementations, such as Contact Center as a Service ( CCaaS ) and/or self-service virtual agents and chat bots. +… more
- Sprinklr (MN)
- …With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every ... + Experience in the SaaS technologies + Experience in Customer Experience Mangement, CCaaS is a plus + Ability to build trusting relationships with stakeholders +… more
- Capgemini (Philadelphia, PA)
- …Perform IVR configuration and other relevant configuration in the Genesys Cloud platform in Private/Public cloud (AWS or equivalent) Participate and assist in the ... and features into technical solutions for deployment Perform basic IVR and CcaaS testing and support in functional and integration testing Integrate Genesys… more