- Resolution Technologies, Inc. (Plano, TX)
- Senior Product Manager (API Integration) Career Opportunity As a Senior Integration Product Manager , you will define and bring to market best of breed ... to gather and analyze feedback to incorporate into the product roadmap. Senior Product Manager ...and user sync integrations and schedule display within the CX Agent Gather customer use cases and business justification… more
- Cognizant (Charlotte, NC)
- …the responsibilities to work with the SAP support directly for any unresolved issues/ product bugs etc. Role Responsibilities: * Overlook Data Integration. * ... and products like S/4HANA, Cloud & Technology ECC, SuccessFactors, BTP, Signavio, CX and Digital Commerce and Analytics. Candidates also get exposure to functional… more
- American Honda Motor Co Inc (Torrance, CA)
- …Bring the Future!LocationTorrance, CA Job PurposeThe Loyalty Experience Leader, part of the CX Analytics & Strategy department, CX Division, directs strategy and ... value. Leveraging loyalty knowledge, customer insights, competitive information, and data -driven analysis, he(she) will provide strategic and project leadership… more
- Warner Bros. Discovery (New York, NY)
- …celebrated, here you can thrive. **Your New Role** As the Product Manager for CX Data & Insights, specializing in AI/ML & Automation Initiatives, you ... operations. You will act as a vital bridge between CX , Tech, and Product teams, ensuring seamless... teams, ensuring seamless implementation and continuous improvement of CX data tools. This role requires a… more
- Amazon (New York, NY)
- …exclusive content which positions us well for the long-term. As a Senior Manager , Product Management - Tech, Ad CX , you will lead the charge in defining, ... fast delivery. Key job responsibilities - Set a global product vision for Ad CX - Lead...matrixed, highly-ambiguous environment . You leverage mental models and data -driven decision making, and can effectively communicate verbally, and… more
- Amazon (Seattle, WA)
- …a cohesive CX across the Amazon Stores. We are looking for a Senior Product Manager -Technical to own the end to end experience for customers to build large ... adding an item to cart. You will define the CX vision, develop an actionable product roadmap,...Leading audit for progress on Customer experience improvements leveraging data , dashboards, metrics. Ability to prioritize and use judgment:… more
- Amazon (Seattle, WA)
- …do. Amazon WW Customer Service (CS) is searching for a talented, customer obsessed Principal Product Manager to join our team to own defining and building a new ... set of org-wide customer experience ( CX ) metrics to help us deeply understand and evaluate...a thought/strategic leader, evaluating effectiveness of existing mechanisms, using data to test and iterate product and… more
- Amazon (Seattle, WA)
- …The team is looking for a Senior Product Manager -Technical to own key product areas within the Engagement and Member CX space. A product manager ... Within the WW Prime org, the Engagement and Member CX team's mission is to connect Prime members in...discussions around technology decisions and strategy related to a product - Experience performing statistical analysis of data… more
- Amazon (New York, NY)
- …of exclusive content available on all mobile and TV platforms worldwide. As a Principal Product Manager - Tech, you will lead the charge in defining, inventing ... product enhancements - Experience in the advertising industry, ideally in a product management, data oriented or technical capacity Amazon is committed to a… more
- Navistar, Inc. (Lisle, IL)
- …As we embark on this journey, we are seeking an experienced Customer Experience ( CX ) Manager to guide and oversee our user-centered digital development. This ... mobility and have a strong track record in leading CX design initiatives, we invite you to join our...includes customer journey mapping, user interviews, and leveraging customer data to inform design decisions. + Coach, guide and… more
- Amazon (Seattle, WA)
- …Team is seeking an experienced, motivated, data -driven Sr. Product Manager (Technical) for the backend of Renewed's CX and systems. This individual ... and more specifically, the backend systems that power the CX to deliver on this (eg, FMA, CMT, etc.)....high-quality refurbished and qualified pre-owned products across dozens of product categories in fifteen countries around the world. Products… more
- NBC Universal (Universal City, CA)
- …deliver content that reflects the current and ever-changing face of the world. The Manager , Digital CX & E-commerce is responsible for developing and delivering ... across web & mobile app. This role blends insights, data and content to optimize touchpoints throughout the customer...with internal and external partners. E-commerce + Partner with Product , UX/UI and channel leads to inform e-commerce strategy… more
- Wolters Kluwer (Chicago, IL)
- …UX team in Wolters Kluwer Tax & Accounting North America. Under leadership of the Manager of CX /UX Design for Tax & Accounting North America, you'll have the ... ** CX /UX Research Consultant - R0042619** This is a...(findings reports, presentations, UX artifacts, etc.) that translate empirical data into compelling insights and product recommendations… more
- HCA Healthcare (Nashville, TN)
- …cloud. **In this role you will:** + Manage and take workflow direction from manager , senior engineers, and product leadership. + Follow design best practices and ... an organization that invests in you as a Genesys CX Cloud Engineer? At Parallon, you come first. HCA...of best practices and standards for AZ or GCP Data process design and implementation + Two plus Years… more
- Amazon (Arlington, VA)
- …The Core Console Experience team is looking for an outstanding Software Development Manager to lead the team that builds technology to manage user preferences across ... and create new technologies to process large volumes of data that derive patterns and conclusions from the ...driven impact. Key job responsibilities As a Software Development Manager in the Core Console Experience team, you will… more
- Amazon (Arlington, VA)
- …will provide generative (foundational) and evaluative research insights to the AWS Systems Manager product teams. This position will help the AWS Systems ... to understand opportunities and customer connections for the Systems Manager product and engineering teams. You will...* Gather and analyze human performance, behavioral, and interaction/usage data to test product and UX design… more
- Amazon (Seattle, WA)
- …ensure relevancy. * Gather and analyze human performance, behavioral, and interaction/usage data to test product and UX design hypotheses, derive recommendations ... the evolution of human factors and human-centered/UX research in product development. They will identify opportunities to increase efficiency,...growth. Once you join the team, you and your manager will jointly craft a career plan and review… more
- Amazon (New York, NY)
- Description We are hiring for a Principal Product Manager (Technical) to drive the evolution of products which provide Amazon business teams and selling partners ... in this role you must be an experienced Principal Product Manager - Technical, who is a...data , customer feedback, and user research, and designs product value propositions for large tech and cross-functional audiences.… more
- Amazon (Bellevue, WA)
- Description This is a unique role for an experienced technical product manager in that you'll directly own a multi-year product roadmap for predictive ... of predictive metrics used at scale to measure Alexa's CX . It will greatly help if interested candidates have...In this role you will work directly with other program/ product managers, applied/research scientists, data scientists, software… more
- Concentrix (Columbus, OH)
- Job Title: Technical Product Manager Job Description We create game-changing solutions across the enterprise, that help brands grow across the world and into the ... strategy, talent, and technology. We combine human-centered design, powerful data , and strong tech to accelerate CX ...world. Experience the power of a game-changing career. Technical Product Manager /Owner, Domain Management - Digital and… more
