- Vivint (Lehi, UT)
- …pull big data with SQL, and drive value throughout Customer Experience. This Project Manager will work on reducing business service costs by $50-$70M over the next ... The individual will help organize and oversee the escalations program at Vivint quantify, root cause, report out, and...groups within a specific state). + Working with the Analytics team to 1) track key customer experience metrics… more
- Amazon (Sunnyvale, CA)
- …) program you will be responsible for developing a robust and cohesive VOC program that allows our organization to react to customer escalations seamlessly. ... Category to deliver and support long-term strategic goals & vision for the VOC program - Collaborate with other business lines stakeholder teams to… more
- Amazon (Tempe, AZ)
- …insight into the support experience, associate performance, and operational efficiency. As the Sr. Program Manager , VOC , you will leverage this technology to ... role is a part of Selling Partner Insights and Analytics team which is on the mission to build...a variety of presentations. To do this, the Sr. Program Manager , VOC will have… more
- University of Utah (Salt Lake City, UT)
- …UEN's higher education and K-12 stakeholders throughout the state of Utah. The VOC manager will have direct supervisory responsibilities for the daily operation ... Manager for its UEN Video Operations Center ( VOC ). The UEN VOC is the...associated services. * Position will assist with the oversight, analytics and regular reporting of the VOC … more
- REI (Sumner, WA)
- …to drive exceptional experiences for our members throughout their journey with REI. This Program manager supports our VOC /Customer Satisfaction program , ... project management methodology or where appropriate, partners with Project Manager (s) in leading/influencing project implementation. + Ensures program … more
- Medtronic (Mounds View, MN)
- …new strategies. Your activities will include gathering Voice of Customer ( VOC ) feedback, defining customer unmet needs, business case evaluation and portfolio ... leaders (KOLs) and physicians to gather Voice of Customer ( VOC ) feedback around the existing portfolio, and future potential...role (5 years with Advanced degree) + Project and/or program management experience + New product planning, upstream, or… more
- OneMain Financial (Baltimore, MD)
- …high value product plan/roadmap. + Manage the product roadmap using business intelligence, VOC and analytics to prioritize epics & user-stories. + Evaluate ... will reach millions of customers. As the Lead Product Manager in the Originations product lane, you will play...in the experience, and customer priorities. + Partner with analytics and BI team members to perform in-depth analysis… more
- Xylem (Waukesha, WI)
- …expectations through innovative and sustainable solutions. We're Hiring for a Product Manager role in Clarification! If you are excited and passionate about helping ... opportunity to solve water by participating in our paid Volunteer Program , Xylem Watermark (https://www.xylem.com/en-us/watermark/) ! **THE ROLE** : The **Product … more
- Xylem (Atlanta, GA)
- …expectations through innovative and sustainable solutions. We're Hiring for a Product Manager , Electrical Solutions! THE ROLE **:** Sensus, a Xylem Brand, seeks to ... hire a **Product Manager ** to lead our **Electric Meter** **Solution** efforts. Main...through the Stage Gate process + Develops and manages VOC business requirements and use cases in a requirements… more
- Amazon (New York, NY)
- …thrive in entrepreneurial environments. They have a proven track record of selling a program or products and leveraging VOC to inform net-new strategies and ... are seeking a customer-obsessed Sr. Sales & BD Tech Manager , to obsess over growing the ways that brands...finance, ad sales, ad sales finance, engineering, product and analytics to grow the business and help the team… more
- STERIS (Mentor, OH)
- Online Marketing Manager Req ID: 41990 Job Category: Marketing/Communications Mentor, OH, US, 44060 Description: At STERIS, we help our Customers create a healthier ... and service solutions around the globe. Position Summary As the Online Marketing Manager at STERIS, you'll be the driving force behind our global eCommerce strategy.… more
- Wyo-Ben, Inc. (Billings, MT)
- …and needs to key stake holders + Coordinate Voice of the Customer ( VOC ) activities and other market research required to fully understand the demand and ... + Develop and manage an operating budget and provide financial reporting and analytics to all stakeholders + In partnership with product marketing, product training… more
- Ball Corporation (Westminster, CO)
- …assessment + Greenhouse gas reporting + Packaging, recycling and waste. + Project/ program management experience + Analytics + Communication (clear, concise and ... contribute to a better community, society, and world.** **Position Overview:** As the Manager , Sustainability for North & Central America (NCA), youre a key member… more
- Xylem (Morton Grove, IL)
- …Representatives, Territory Managers / Regional Managers along with Senior Market Development Manager for ADS, the ADS Application Engineering Team / ADS Support ... promptly on new opportunities and referrals. + Provide voice of the customer ( VOC ) in relation to product suitability and enhancements. + Provide periodic reports,… more
- Walmart (Bentonville, AR)
- …examples of utilization and implementation of insights derived from products + Providing VOC to product team with a supplier and merchant mindset + Building and ... dunnhumby etc.) + Experience working as a merchant in analytics , insight or operations with Walmart or other national... Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and… more
- Amazon (Nashville, TN)
- …needs by conducting user research, gathering feedback via and Voice of Customer ( VOC ) mechanisms. Work closely with product and engineering teams to build a unified ... our reach and remove technology barriers for customers, we leverage data, analytics , and automation. We obsess over continuous improvement in our people, process,… more
- ARAMARK (Newark, DE)
- **Job Description** Aramark?s Accelerate to Leadership (A2L) Program offers early career talent valuable work experience, mentorship from industry leaders, and ... and business areas. As a year-long development and training program designed for recent college graduates, A2L provides you...and for our clients. + Works with District Marketing Manager and operations team to write the unit specific… more
- Truist (Atlanta, GA)
- …in client needs; continuously optimize product marketing based on learnings from program results, research and insights, VOC , and industry best practices. ... enterprise, including other stakeholders within Marketing; LOB (product and channel); Analytics ; Technology; Finance; Risk; and Operations. This is a highly visible… more