- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill has an immediate need for Quality Assurance ( QA ) Specialist II for its Call Center located in Bethesda, MD. The qualified candidate will ... perform QA tasks in call center environment to...Team Leads and Leadership. + Manage, measure, and mentor a QA Specialist I to meet the objectives of… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill has an immediate need for Quality Assurance ( QA ) Specialist I for its project located in Bethesda, MD. The qualified candidate will perform QA ... Region (NCR). Duties and Responsibilities + Will listen to call center agents' phone calls to determine...data collection burden while retaining significant data. + Provide QA Specialist summaries of quality … more
- University of Utah (Salt Lake City, UT)
- …**Open Date** 10/14/2024 **Requisition Number** PRN40090B **Job Title** PS Outpatient Svcs. Specialist **Working Title** Call Center Agent **Job Grade** ... Rate Range** $16.90 - $20.45 **Close Date** 01/14/2025 **Job Summary** The Outpatient Services Specialist - Call Center Agent provides exceptional care for… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Temporary and Disability Assistance, Office of Title Call Center Quality Assurance Specialist 2 (NYHELPS) Occupational Category ... also include, but are not limited to, the following:* Supervises two or more Call Center Quality Assurance Specialists 1.* Establishes the business rules… more
- TEKsystems (Henderson, CO)
- TEKsystems is hiring a Customer Quality Assurance Specialist in...of customer service experience, with 1 year in a call center doing QA work. ... Schedule: Monday to Friday, 8:00 AM - 4:30 PM Position Overview As a Quality Assurance Specialist , you will help us improve customer service. You will review… more
- FlexStaff (Uniondale, NY)
- **Req Number** 140504 FlexStaff is seeking a Bilingual Temporary Call Center Quality Assurance Specialist to work for one of our external clients, a ... prepare confidential information, such as patient services and data summaries, quality assurance reports, root cause analysis, the financial impact of errors,… more
- LA Care Health Plan (Los Angeles, CA)
- …Customer Solution Center Business Analyst to track, trend, and analyze results of Quality Assurance ( QA ) scorecards for training and quality ... Medicaid Services(CMS), LACC - CalHers, and National Committee for Quality Assurance (NCQA) along with review and...years of experience in regulatory auditing (Appeals & Grievances, Call Center , Enrollment) in a healthcare environment… more
- Rush University Medical Center (Chicago, IL)
- …work experience in patient care or related setting such as clinic, ambulatory care center , medical call center , or physician office preferred. * Three ... requested change, and/or unavailability for accurate reporting purposes. * Performs quality assurance checks on multiple provider schedules. Identifies template,… more
- Regions Bank (Hoover, AL)
- …build client relationships + Achieves or exceeds performance targets monthly for quality assurance , efficiency, and customer engagement + Troubleshoots client's ... (Excel, Word, PowerPoint, Outlook, etc.) **Strongly Preferred:** Previous banking or call center experience Troubleshooting experience and ability to multitask… more
- AssistRx (Orlando, FL)
- …as well as system data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing ... in productivity, quality , internal team relationships, and customer service. The Quality Assurance Specialist regularly provides support to the… more
- Robert Half Office Team (O Fallon, MO)
- …Requirements * Possess a minimum of 5 years of relevant experience as a Quality Assurance Specialist . * Profound knowledge in Auditing and Operational ... company in St. Charles County looking to hire a Quality Assurance Manager, The position is open...Audit. * Strong background in Call Center Customer Service and general Customer… more
- TTEC (Englewood, CO)
- …and ignite your career with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, ... finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the...+ 6 months or more of customer service and call center experience + Understanding, interpreting, and… more
- Robert Half Office Team (Countryside, IL)
- Description We are offering a contract to hire employment opportunity for a Quality Assurance Specialist in the Countryside, Illinois area. In this role, you ... possess strong skills in auditing and data entry. * Experience in Call Center Customer Service is essential. * Exceptional customer service skills are required.… more
- National Safety Council (Haverhill, MA)
- …Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly ... Impairment We are currently looking for a Program Delivery Quality Assurance Monitor to join us in...At least 2 years of relevant customer service or call center experience preferred + Requires prolonged… more
- Fujifilm (College Station, TX)
- …innovation, representing a source of pride for the area. **_Summary_** **:** TheQuality Assurance - Compliance Specialist III - Audit and Inspectionwill support ... fuel your passion, energy, and drive - what FDB call Genki.** College Station, Texas may be a small,...within a 180-mile radius, so we are in the center of it all in Texas. And our site… more
- Providence (Napa, CA)
- …Part time **Job Shift:** Day **Career Track:** Business Professional **Department:** 7810 QUALITY ASSURANCE **Address:** CA Napa 1000 Trancas St **Work ... **Description** The Regulatory Readiness Specialist supports the ministry through the management and improvement of system-wide processes related to organizational… more
- Fujifilm (College Station, TX)
- …computer automation validation protocols and final reports and discrepancies for Quality Assurance . The QA Compliance Specialist III, QA Validation, ... fuel your passion, energy and drive - what FDB call Genki.** **External US** College Station, Texas may be...representing a source of pride for the area. The QA Specialist III, QA Validation,… more
- Fujifilm (College Station, TX)
- …is nestled in the hub of innovation, representing a source of pride for the area. The Quality Assurance ( QA ) Specialist II, QA Validation, under ... fuel your passion, energy and drive - what FDB call Genki.** **External US** College Station, Texas may be...performing Quality audit functions; Identifying process and Quality System improvements; Acting as a QA … more
- Fujifilm (College Station, TX)
- …to passionately support delivery and embedding of the Data Integrity projects at FDBT. The Quality Assurance ( QA ) Specialist II for Data Integrity will ... fuel your passion, energy and drive - what FDB call Genki.** **External US** College Station, Texas may be...within a 180-mile radius, so we are in the center of it all in Texas. And our site… more
- MyFlorida (Tallahassee, FL)
- …position is located in the Department of Health, Division of Medical Quality Assurance , Communication Services Unit ( Call Center ). Office hours are 8:00 ... Customer Contact Specialist *Open Competitive* Date: Oct 10, 2024 The...Open Competitive Opportunity Division of Medical Quality Assurance , Bureau of Operations, Customer Contact Center … more