- TEKsystems (Las Vegas, NV)
- …NV - ONSITE Start Date: 9/16th Job Description: QA for all channels to audit customer service interactions - phone, email, chat, text Will also work moderation ... interactions, and recommend process improvements to enhance overall support quality . + Collaborate with the customer support...High School diploma or GED - min 2 years customer service experience - 1 year has… more
- University of Utah (Salt Lake City, UT)
- …Demonstrated human relation and effective communication skills also required. Quality assurance experience in a customer service or health care ... Details **Open Date** 05/09/2024 **Requisition Number** PRN38505B **Job Title** PS Quality Assurance Analyst **Working Title** Quality Assurance Analyst… more
- University of Utah Health (Salt Lake City, UT)
- …in Business Communication, or a related field or equivalency. + Quality Assurance experience in a customer service environment. **Working Conditions and ... identifying and developing quality improvement methods. + Excellent customer service skills. + Excellent written and verbal communication skills. +… more
- US Army Medical Command (Honolulu County, HI)
- …will be evaluated on the basis of your level of competency in the following areas: Customer Service Quality Assurance Technical Competence Time in Grade ... Conduct customer satisfaction surveys to identify positive and negative quality trends. Oversee Quality Assurance employees. Requirements Conditions… more
- Cygnus, Inc. (Ponderay, ID)
- …competitive advantage over its competitors with emphasis on Teamwork, Trust and Communications, Total Quality Assurance , Customer Service and Wise Use of ... inspection and testing duties to insure that shipped products fulfill all customer specification and quality requirements. Primary Operational Duties and… more
- Carle (Urbana, IL)
- …skills (Telephone Courtesy Guidelines P&P, scripting, and scores/feedback from Quality Assurance Advisor and Customer Service Lead). + Basic computer ... Customer Service Rep - Self Funded... Customer Service Rep - Self Funded + Department: HA...year of hire EXPERIENCE REQUIREMENTS Three (3) General - Customer Service . Must be proficient in using… more
- Transdev (Oakland, CA)
- …paid time off & vacation. THE POSITION Under the direction of the Quality Assurance Manager, the Customer Service Team Lead would be responsible for ... Position: Team Lead, Customer Service Department Salary:$21.00 per hour, DOQ Classification: Full-Time, Regular, Non-exempt About Transdev: Cities, counties,… more
- Molina Healthcare (Florence, KY)
- …to date with industry best practices and emerging trends in quality assurance and customer service . **Job Qualifications** **REQUIRED EDUCATION:** High ... + 3 years' experience in customer service with a focus on quality assurance or customer service , consumer advocacy, and/or health care systems. +… more
- Envista Holdings Corporation (Quakertown, PA)
- …align with regulatory requirements. + Collaborate with Tech Support, Customer Service , Engineering, Quality Assurance , and Regulatory Affairs teams to ... personal and professional relationships across the organization. **POSITION SUMMARY** The ** Quality Assurance Supervisor** is responsible for leading the… more
- Tru Green (Suwanee, GA)
- …on-boarding, training, and quality assurance . Responsibilities: + Receives inbound customer service calls, assesses root cause(s) of customer issues, ... Overview: Receives inbound calls to resolve routine and escalated customer service issues. Provides support and assistance...overcoming customer objections) and effectiveness. + Conducts quality assurance calls and ensures adherence to… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …and evaluating employee performance, developing work plans and addressing performance deficiencies + Quality assurance , customer service , and employee ... needs, monitors financial and program performance and maintains overall quality and customer service standards...of improvement + Review and approve monthly and annual quality assurance reporting + Work within budgetary/financial… more
- State of Michigan (Dimondale, MI)
- …regular testing of application updates. This position is responsible for the quality assurance and customer service of UP phone staff to ensure calls ... with professionalism and accuracy. The ability to create exceptional customer service experiences and mentor staff to...years of experience do you have developing and maintaining quality assurance performance measures for use in… more
- CVS Health (Tampa, FL)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- Spectrum Comm Inc (Denver, CO)
- … Service (DLS) and Service Distribution Center (SDC) standards for productivity, quality assurance and customer service . - He/she shall meet ... with government supervisory warehouse team(s) to analyze productivity, including quality assurance , inventory control, logistics, floor productivity, shipping,… more
- Beth Israel Lahey Health (Plymouth, MA)
- …of patient care. 2. **Compliance:** Ensures that policies, procedures, quality assurance , and customer service standards are followed. Participates in ... procedures, technical guidelines and quality assurance standards. Ensures quality performance consistent with customer satisfaction goals as well as… more
- Fairview Health Services (Minneapolis, MN)
- …strategic objectives, including, but not limited to program growth, financial stewardship, quality assurance , customer service , process improvement, ... for the designated area including staff, work processes and quality initiatives. The ideal candidate will have a strong...knowledge of the area and will skillfully use interpersonal, customer service , problem solving and collaboration skills… more
- Abbott (Columbus, OH)
- …and expectations. Must interact effectively with Columbus Plant Operations, Third-Party Providers, Quality Assurance , Customer Service Operations, ... standards. Support Warehouse Operations Team with projects that meet division goals, customer service expectations, and cost requirements. Review Key Performance… more
- HCA Healthcare (Bradenton, FL)
- …physician practice and coverage. + You will ensure program integrity through regularly scheduled quality assurance / customer service audits. + You will ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off... line growth, and improving operations in terms of quality and processes. We are an amazing team that… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …including: budget administration and analysis, regulatory and legal compliance, quality assurance , and customer service administration. 3) A total of ... administration and analysis, regulatory and legal compliance, quality assurance , and customer service administration., where thirty semester hours of… more
- Beth Israel Lahey Health (Danvers, MA)
- …through: ongoing consultation with the Medical Director; application of Quality Assurance and Customer Service Programs, implementation of Utilization ... data available to the Director of Nursing to support Quality Assurance Program. + Monitors compliance with...work in a multicultural setting and must share a customer service orientation. Identifies and resolves problems… more