- Icon VendorPass and Affiliates (Cranberry Township, PA)
- …Service Management track within the IT functionMembers of this family provide support to end-users and provide pro-active monitoring of computer system through ITIL ... methodology best practices of Incident, Problem and Knowledge centered support . Position DescriptionIndividuals in this job position perform work at the intermediate… more
- TEKsystems (Grand Rapids, MI)
- … Representative Experience Preferred) 1. Experience providing Customer Service/phone support for healthcare customers preferably, but open to other industries 2. ... Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team ....that work in this building as well as the remote users in the area. *Medical, Dental, and Vision… more
- Envista Holdings Corporation (Sturtevant, WI)
- …e-mail, voice mail, or in-person communication with written documentation. + First level helpdesk support + Use discretion to prioritize and complete end user ... **Job Description:** The **IT Operations Helpdesk Analyst** provides IT phone support ...Troubleshoot MS and Enterprise software application issues. + Provide support for LAN, remote (VPN, Citrix) access,… more
- Cayuse Holdings (Andrews AFB, MD)
- …client missions, focused on minimizing risk through the delivery of quality outcomes. The Helpdesk Support Section Lead will provide daily support to local ... $80,000.00 - USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1626/ helpdesk - support -section-lead/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-MD-Andrews Airforce Base_ **ID**… more
- Cayuse Holdings (Andrews AFB, MD)
- …focused on minimizing risk through the delivery of quality outcomes. **Primary Focus** The Helpdesk Intake Technician will support end users for the ANGRC IT ... Help Desk Support Services. All duties and responsibilities performed in accordance...end user is notified directly by a help desk representative prior to closing a trouble ticket. + Provide… more
- Arena Technical Resources, LLC (Austin, TX)
- …support personnel. - Submit daily systems reports and contact next level of support to escalate unresolved problems. - Answer HELPDESK calls and utilized ... Computer Support Specialist Location: Austin, TX, US Job ID:...phone, web, fax and email requests for assistance using remote tools and automated trouble ticketing system. Makes site… more
- CACI International (Annapolis Junction, MD)
- …techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote ... Systems Administrator 2 - Field Support Job Category: Information Technology Time Type: Full...Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure + Modifies, moves,… more
- CACI International (Annapolis Junction, MD)
- …techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote ... Systems Administrator 5 (Field Support Technician) Job Category: Information Technology Time Type:...investigate, resolve, and follow-up on problems brought to the helpdesk by users of cloud infrastructure + Modifies, moves,… more
- Envista Holdings Corporation (Brea, CA)
- …and Operating Systems. Troubleshoot MS and Enterprise software application issues. * Provide support for LAN, remote (VPN, RDP, Citrix) access, and resolve basic ... is necessary to avoid confusion. Customer Focus: The IT Helpdesk and Tech Support team exists to...The IT Operations team consists of several local and remote resources where a team atmosphere is of the… more
- HFI,LLC (Canal Winchester, OH)
- …+ Experience with network troubleshooting and configuration. + Familiarity with Office 365, and remote support tools. + Knowledge of ERP practices is a plus. + ... Minimum of 2-3 years of experience in an IT support or helpdesk role. + Proficiency with...skills. Physical Demands: The physical demands described here are representative of those that must be met by an… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …team in White Sands Missile Range, NM. + Must be a US Citizen + Non- remote (relocation incentive available) The Computer User Support Specialist will support ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Patten CAT (Cedar Rapids, IA)
- …resolving user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels of the Altorfer organization. Basic Duties + ... Assist Helpdesk staff with diagnosing and resolving computer problems and...as assigned Qualifications + 1 - 3 Years Desktop Support Experience (Local and remote users) +… more
- CAE USA INC (Orlando, FL)
- …software calls or work with the appropriate staff to resolve issues. + Support remote computing and telecommuting clients. + Evaluate and troubleshoot software ... for the end users. The candidates' responsibilities include monitoring and support maintenance for enterprise software deployed with modern cloud technologies in… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Senior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State ... Office of Information Technology (OIT) project. Responsible Duties: These Senior Helpdesk specialists shall perform the following duties: + Provides telephone and… more
- Peak Vista (Colorado Springs, CO)
- …https://www.peakvista.org/resources/benefits-summary Job Summary: This position will provide onsite IT customer support for all remote locations on a quarterly ... 365, and other Peak Vista applications + Provide IT support and problem resolution by using remote ...and cover shifts as required to adequately maintain IT Helpdesk coverage + Will receive and respond to in-person… more
- Ricoh Americas Corporation (Denver, CO)
- …the following areas of responsibility: IT-related set ups (audio visual & first level technical support ), remote hands in support of IT, audit activities and ... copier maintenance and/or repair of customer site equipment + Support all hospitality, housekeeping, call center representative ,...Client IT Department. + Provides end users with detailed remote access knowledge. + Provides support to… more
- CACI International (Annapolis Junction, MD)
- …techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote ... opportunities for growth, recognition, and rewards. We provide the environment, support , and responsive, available management to nurture and stretch your abilities.… more
- CAE USA INC (Orlando, FL)
- …user issues. + Escalate complex software calls to the appropriate staff. + Support remote computing and telecommuting clients. + Evaluate software for ... development, advancement and having fun! SUMMARY This position will support end users within a service desk ticketing systems...solve them expeditiously. + Able to identify trends in helpdesk calls to identify core problems and client trends.… more
- CACI International (Lackland AFB, TX)
- …techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote ... the DOD at Lackland, TX. **What You'll Get to Do:** + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May… more
- University of Colorado (Colorado Springs, CO)
- …The Information Technology (IT) Program Manager oversees all day-to-day IT support activities, procedures, practices, and help desk management for the University ... oversees all IT hardware repairs. The position also provides support and technical training to the faculty, staff, and...active directory and group policy management. + Experience using remote computer access or maintenance software. + Ability to… more