- Insight Global (Brentwood, TN)
- Job Description The Service Desk Lead is a pure leadership role responsible for ensuring the overall quality and performance of the Tier 1 service ... enterprise client. Acting as the right hand to the Service Desk Manager, this individual will oversee...team lead , or supervisor role within a service desk or IT support environment. -Proven… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …an active DoD Top Secret Clearance + Non- remote (relocation incentive available) Our Service Desk Site Lead will serve as the primary escalation point ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving Ground, MD.… more
- Link Solutions Inc (Adelphi, MD)
- …have an active DoD Security Clearance. + Non- remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job...by: + Helping reproduce and diagnose problems + Providing remote support to users for network and desktop hardware and ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs… more
- Wipfli LLP (Milwaukee, WI)
- …find a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member ... quality, and supports team training and documentation efforts. The Service Desk Lead acts as...its subsidiary entities are not licensed CPA firms. Job LocationsUS-WI-Milwaukee | US-PA-Radnor Job ID 2025-7531 Category CyberSecurity Remote … more
- DR Horton, Inc. (Arlington, TX)
- …#WeBuildPeopleToo/* **Job:** **Information Technology* **Organization:** **Corporate* **Title:** *Help Desk Team Lead * **Location:** *TX-Arlington* **Requisition ... atwww.drhorton.comfor more information. *D.R. Horton, Inc.*is currently looking for an*_Help Desk Team Lead_*. The right candidate will be responsible for all… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- EnergyUnited (Statesville, NC)
- …Supervisor Statesville, NC Job Description **About the Role** EnergyUnited EMC is seeking a ** Service Desk Supervisor** to lead and continuously improve our ... management, and operational excellence. **Key Responsibilities** ** Service Desk Leadership & Operations** + Lead , coach,...Coverage** + Participate in the IT on-call rotation and remote site visit schedule + Be available during major… more
- System One (Spring Grove, PA)
- …processes. * Coordinate and distribute service desk communications when the Lead Service Desk Technician is unavailable. * Provide technical support ... Job Title: Service Desk Analyst Location: Spring Grove, PA Type: Contract Contractor...via remote access. * Attend team meetings and 1:1 sessions, offering… more
- ARAMARK (Gustavus, AK)
- … Description: **Job Description** We are looking for a friendly and detail-oriented **Front Desk Supervisor** to lead our team at Glacier Bay Lodge in Glacier ... In this leadership role, you will oversee daily front desk operations, ensuring exceptional guest service while...service , proper coverage, and adherence to standards. + Lead by example in maintaining professionalism, accuracy, and a… more
- CAI (Jackson, MS)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- LA Care Health Plan (Los Angeles, CA)
- …Level 2 technicians. The Technician serves as a key liaison between the IT Service Desk , business units, and other IT teams, collaborating to resolve technical ... completed. Duties Manages complex issues escalated from Level 2 Service Desk Technicians, serving as a key...IT teams to resolve critical incidents, ensuring high-level customer service and quick resolution. (50%) Takes the lead… more
- SHI (Somerset, NJ)
- …O365, and Google Cloud account teams. * Support projects assigned by the Service Desk Lead /Supervisor Behaviors and Competencies Multi-Tasking: Can identify ... has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is...or New Jersey office, Tuesday-Thursday in office and Monday/Friday remote . Role Description * Provide first-line response for … more
- Robert Half Technology (Reno, NV)
- Description Robert Half is seeking a Help Desk Lead to support a large enterprise data center environment. This role is the primary onsite IT presence in Reno, ... functioning as the lead for Tier 1 support activities. While this position...environment with Active Directory + Mac OS support + Remote Desktop tools and helpdesk ticketing/tracking platforms Requirements Required… more
- RxBenefits (Birmingham, AL)
- The Manager, Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the ... support and onboarding workflows. _Team Development_ + Recruit, train, and mentor service desk and endpoint support staff. + Conduct performance evaluations… more
- Link Solutions Inc (Adelphi, MD)
- …active DoD Security Clearance. + Non- remote (relocation incentive available) The Service Desk Request Queue Manager will be responsible for ensuring ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join... Lead incident response activities by coordinating with Service Desk Leads and technical support teams.… more
- Robert Half Technology (Spring Grove, PA)
- …* Manage service desk communications in the absence of the Lead Service Desk Technician. * Participate in after-hours support using company-issued ... and efficient support to internal users through the IT Service Desk . * Diagnose and resolve technical...and resolutions using the designated tracking system. * Provide remote technical assistance to users as required. * Collaborate… more
- Link Solutions Inc (St. Mary's County, MD)
- …+ DoD Secret Clearance required + Non- remote (relocation incentive available) Our Service Desk Tools Project Manager will serve as the project lead ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Tools Project Manager to join our team at Patuxent River, MD.… more
- Expeditors (Bensenville, IL)
- …and a friendly environment, all of which foster an innovative, customer service -based approach to logistics. Expeditors is a global logistics company headquartered ... customers are served from/in the managing branch; To support the TRANSCON Lead /Supervisor with meeting customer requirements for all shipments while supporting other… more
- BAE Systems (St. Louis, MO)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... enable our customers to achieve their missions. As a ** Lead Tier 2 Remote Support Analyst** ,...computing services. You'll also provide Tier 2 support for remote access and service capabilities, including VPN… more