- CVS Health (Woonsocket, RI)
- …in a supportive, collaborative and agile environment. **Position Summary** The Manager of Retail Customer Experience will have primary responsibility for the ... day-to-day operations of CVS Health's Retail customer experience reporting, providing...facilitating large-scale tracking CX study programs in Retail , specifically: 1. Identifying and elevating customer … more
- SAP (New York, NY)
- …to manage virtual as well as in-person customer meetings. ABOUT SAP CUSTOMER EXPERIENCE SAPs Intelligent CX strategy is to provide differentiated, ... commerce domain and a willingness to stretch across the CX portfolio in telling the full Customer ...orders, and after-sales service, ensuring a smooth and holistic customer experience . Automation of time-consuming tasks, predictive… more
- Amazon (Bellevue, WA)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Pfizer (New York, NY)
- **ROLE SUMMARY** The Customer Experience ( CX ) Insights Sr. Associate is part of the CX Behavioral Intelligence (CXBI) Team within the Customer ... CX -led projects + Contributes to setting objectives for customer research and manage the work of multiple activities...Leverages behavioral science to help reduce friction and improve customer experience + Manages vendor relationships for… more
- Amazon (Seattle, WA)
- …(eg, FMA, CMT, etc.). This leader will work to define and identify top CX opportunities to improve customer trust and discoverability (including from idea/PRFAQ, ... around the world. Products are sourced from qualified third-party Selling Partners, Retail Vendors and Amazon-manufactured devices. We earn customer trust by… more
- NBC Universal (Universal City, CA)
- … retail industry. + Contributed to building brand equity, establishing a positive customer experience , and building brand loyalty through website and mobile ... the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding...and ever-changing face of the world. The Manager, Digital CX & E-commerce is responsible for developing and delivering… more
- Amazon (Seattle, WA)
- …to be the world's most customer centric company. To support that, Retail Business services (RBS), Brand Experience (BX) organization creates, builds and ... brands to develop, launch and grow products to improve CX and their business in the Amazon store worldwide....and re commerce, Amazon Catalog systems & Services, Amazon Customer Experience Teams, Amazon Selling Partner Services… more
- BlackRock (Boston, MA)
- **About this role** **About Client Experience ** Our mission within the Client Experience ( CX ) organization is to make it easier for clients to do business ... reporting, billing, and onboarding due diligence across the globe, and **Client Experience Transformation-** accelerating progress towards our CX mission via… more
- Amazon (Bloomington, CA)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Concentrix (Columbus, OH)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered...experience as a PM with similar background and retail experience + Act as a main… more
- Comcast (Philadelphia, PA)
- …Act as a promoter of CX , and Company branding principles and the customer retail journey, insight gatherer, and can show strong influence with store ... cultural tone of the market stores through subject matter expertise of the customer experience Fosters a performance-based culture; excels at coaching, providing… more
- Amazon (Arlington, VA)
- …Program Management, US Customer Experience will be the leader of the US Customer Experience ( CX ) Team working with Consumer Stores and Customer ... (CS) Operations teams in order to deliver a high-quality customer experience within a rapidly expanding geography....will work with business teams on business expansion plans, CX definition and improvement programs, Calls Per Unit (CPU)… more
- Amazon (Nashville, TN)
- Description In the Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) organization, we have the unique role and privilege to work backwards ... for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team...Construction, IT, MHE. * 7+ years of site launch experience deploying packaging and robotics automation in retail… more
- Citigroup (New York, NY)
- …work to support new product development or refreshes, marketing communications, and omni channel customer experience for the Retail Bank + Act as the ... of customers every day. As part of the US Customer Experience organization the SVP of Market...and driving insights from primary research to support the Retail Bank and strategic CX initiatives. This… more
- General Motors (Mountain View, CA)
- …communicate objectives and programs across all dealer-facing sales team members. + Develop CX performance program across all GM Energy Retail sales channels; ... sales performance of our EV chargers and GM Energy Retail V2H, V2G and V2X products, producing results that...equivalent and relevant experience . + 10+ years' experience leading a high-performing, customer focused sales… more
- Concentrix (Columbus, OH)
- …most customer -obsessed companies to conceive, engineer, and deliver pioneering CX transformation solutions that power our clients' success. Our teams are ... Title: Director, Sales Account Management Job Description **Director, Sales Account Management, Retail Vertical** At Concentrix Catalyst, we partner with the world's… more
- Qualtrics (Chicago, IL)
- …by building out a team to scale value delivery to customers + Enhance customer experience by streamlining customer engagements Successful candidates must be ... find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission...teams to collaborate in order to create leverage, improve customer experience and create Qualtrics champions across… more
- Mass Markets (Wichita, KS)
- …to resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business when ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- PNC (Pittsburgh, PA)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... Leveraging Technology, Proactive Sales **Competencies** Accuracy and Attention to Detail, Customer Experience Management, Decision Making and Critical Thinking,… more
- Mass Markets (Las Cruces, NM)
- …to resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business, you ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more