- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Sr Service Desk Support (TS SCI Clearance)** **Category:** Service Desk / End User Services **Main location:** United States, District of ... . **Position Description:** CGI Federal is currently looking for a Sr . Service Desk Support candidate with active Top… more
- Link Solutions Inc (Fort Leonard Wood, MO)
- …CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist (Intermediate and Senior Level) to join our team ... required + Non-remote (relocation incentive available) As a Help Desk Support Service Specialist, you...Two (2+) years of IT experience within a Help Desk / Service Desk environment. Senior… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a **Help Desk Support Service Specialist -...in field of expertise. + Escalates morecomplex problems to Senior Level. + Provides first contact and incident resolution… more
- Summit Technical Solutions (Huntsville, AL)
- …policies, DTS modules, features, capabilities, data requirements, and information flows. + Provide service desk support to receive, analyze, and resolve ... Travel Regulation (JTR). Primary Responsibilities + The DTS Help Desk Senior primarily serve as Subject Matter...Division with Content Management (CM) and Business Process Analysis support service for maintaining audit readiness. Essential… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic knowledge… more
- System One (Cedar Knolls, NJ)
- …urgent client problems. + Develop and implement best practices for service desk operations, optimizing efficiency and quality of support . + Monitor ... communication and quick issue resolution. + Work closely with senior leadership to continuously improve service processes...(Managed Service Provider) environment, preferably in a service desk or technical support … more
- Dayton Children's Hospital (Dayton, OH)
- …- Service Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world class front line support for customer issues ... reported issues primarily by answering the service desk phone hotline but may receive support ...for the majority of received issues; escalating to more senior resources as required. The analyst is responsible for… more
- Beth Israel Lahey Health (Charlestown, MA)
- …identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support .** **Diagnose and resolve ... required. --1-3 years related work experience required in 2 plus years of Service Desk /IT Support experience supporting a large enterprise of end users in… more
- TEKsystems (Raleigh, NC)
- …training and mentoring for less experienced team members. Skills Help desk , Service desk , Troubleshooting, Technical support , Windows 10 Top Skills ... bilingual would be nice and team player Description The Senior IT Support Specialist provides advanced computer-related...Details Help desk , Service desk ,Troubleshooting,Technical support ,Windows 10 Additional… more
- General Dynamics Information Technology (Arlington, VA)
- … Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support **Certifications:** Security+, CE - ... this role. You will be interfacing with users and senior staff. Therefore, you should be articulate in your...support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Amentum (Albuquerque, NM)
- …New Mexico. The overall program includes a 500+ work force performing Enterprise IT support , Service Desk , and Telecommunications support across multiple ... Amentum is currently seeking a Senior Help Desk Specialist to support an IT Managed...a routine contact point, receiving and handling requests for support ; responds to a broad range of service… more
- Covenant Health Inc. (Knoxville, TN)
- Overview . Help Desk Service Support Specialist Staff, IT Help Desk Full Time, 80 Hours Per Pay Period, Night Shift Must occasionally work Saturday ... support and interdepartmental communication. + Demonstrates high-quality customer service skills while maintaining a calm and courteous demeanor; serves as… more
- TEKsystems (Frankfort, KY)
- Description Summary TEKsystems is seeking a Sr . Service Desk Technician for one of our clients based out of Frankfort, KY. Business Hours: Monday-Friday ... Printers, Hardware, Customer Service , Office 365, Software Support , Help Desk , Help Desk Support , Service Desk , Ticketing System, Desktop,… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626) Share this job as...I/II service delivery. Operate the service desk and desk side support in order ... in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location Randolph Air Force...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk - support - service -specialist senior ... Service Center Technicians in direction of providing the utmost support . + The Service Center Technician IV shall manage and document customer support … more
- Parsons Corporation (Centreville, VA)
- …and accurate resolution of IT support requests. + Implement and maintain service desk policies, procedures, and best practices. + Utilize data analytics to ... **Job Description:** Parsons is looking for an amazingly talented Sr . IT Manager to join our team! In this...or a related field. + Proven experience in a service desk or IT support … more
- ChenMed (Miami, FL)
- …and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide range of technical issues ... Desk team, the IT Service Desk Technician works closely with senior team...forms of support documentation. The **Associate IT Service Desk Technician** is responsible for providing… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors ... 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing**...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Verifies that suggested… more
- TekSynap (Washington, DC)
- …to join our team supporting the US International Trade Commission's Information Technology Service Desk Support Services contract. The contract provides and ... with Active Directory and Group Policy management + Provide Tier 3 support to the USTIC Service Desk + Experience migrating a windows environment from 10… more
- Freeport-McMoRan (Phoenix, AZ)
- …executives in a concise, accurate, and professional manner. + Deliver high level customer service through Trade Desk support by periodically executing highly ... Sr . Market Analyst - Refined Sales Requisition ID:...demand, cost, and price information to department leadership and senior leadership, to support global marketing, business… more