- Navy Federal Credit Union (San Antonio, TX)
- Overview The Senior Contact Center Support Specialist is responsible for monitoring calls and online banking cases to ensure accurate and timely replies. ... as needed to ensure efficiency and manage risk. + Support the team throughout the day by answering questions...reviews. Qualifications + 5+ years of experience in a contact center or customer service role. +… more
- CVS Health (Buffalo Grove, IL)
- …and affordable. **Position Summary** CVS Health is recruiting for a Senior Manager of Contact Center Technologies Support to lead the support team ... multiple off-shore and near-shore contractors. The Senior Manager of Contact Center Technologies Support will engage in incident response, problem… more
- Deloitte (New Orleans, LA)
- …Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government ... a nationwide healthcare organization that is working to modernize its clinical contact centers and standardize applications, processes and procedures to improve and… more
- Deloitte (Rosslyn, VA)
- …Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government ... agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of… more
- Travelers Insurance Company (Hartford, CT)
- …major segment of Technology Architecture in support of the Contact Center Modernization + Works with the Senior leadership within Technology and Business ... and paving the way for best-in-class solutions. As a Senior Architect for Contact Center ...you to: * Apply your broad Contact Center architecture experience by helping to support … more
- Charles Schwab (Indianapolis, IN)
- …systems. **What you'll do:** Lead the development solutions impacting the overall Contact Center Technology Platform team. Examples would be solutions related ... Development team. The position will be responsible for the support and oversight of the Call Center ...people leadership skills. + 10+ years' experience working with Contact Center Voice Technology products with the… more
- Bristol Myers Squibb (Tampa, FL)
- …at work and in their personal lives. Read more: careers.bms.com/working-with-us . The Senior Manager, Procurement, Contact Center & Agency Management role ... driving Agency Management. This role is expected to have Contact Center expertise and knowledge of other...through of category solutions and optimized user experience. + Support major category initiatives within a multi-year plan including… more
- Mass Markets (Orange Park, FL)
- …in customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal ... the industry. Our team is looking for experienced call center leaders to support commercial and public...to report to work at one of our physical contact center locations. To be considered for… more
- Concentrix (Columbus, OH)
- Job Title: Contact Center Senior Solution Architect/Pre-Sales Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. ... user-centered design, voice/digital bots, customer experience, industry sectors, contact center operations, cloud services, sales support , or marketing. +… more
- PNC (Pittsburgh, PA)
- …visas or participate in STEM OPT for this position.. This position will be focused on Contact Center technologies in the PNC Care Center MIS team. Required ... to the company's success. As a Software Engineering Manager Senior within PNC's Technology organization, you will be based...skills include: - Background in Contact Center Technologies such as IVR, Call… more
- Charles Schwab (Austin, TX)
- …manager role is a key member of Schwab's Service portfolio supporting the firm's Contact Center technology solutions. The candidate in this role will drive ... **Preferred Qualifications** + Scaled agile methodology experience strongly preferred + Contact center technology experience (phone/IVR, chat, SMS) +… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and ... has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from...Serve as back-up/overflow to provide technical and operational call center support to business clients for Online,… more
- Bank of America (Phoenix, AZ)
- Senior Operations Consultant - KYC Contact Center Learning Instructor Phoenix, Arizona **Job Description:** At Bank of America, we are guided by a common ... factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... execution and growth of complex programs independently. Provides leadership to support programs that are expected to experience significant change, expansion or… more
- T. Rowe Price (Colorado Springs, CO)
- …opportunity to join us and grow your career with us. Role Summary As a Senior Sales Specialist, you will play an integral role in the success of our organization. ... our participants reach their long-term financial goals through exemplary service, education, and support . Join our team and you will receive dedicated paid time and… more
- Discover (Riverwoods, IL)
- …(GCP, AWS) + CI/CD + SaaS + API creation and consumption + Contact Center technologies (telecom, workforce management, workforce engagement, CCaaS, etc) Discover ... Program + Education Assistance + Commuter Benefits + Family Support Programs + Employee Stock Purchase Plan Learn more...All Discover employees place our customers at the very center of our work. To deliver on our promises… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …at The Carter Center (http://www.cartercenter.org/) . SUMMARY: The Senior Desktop Consultant provides technology support , training, and consultation ... (HEAT) will be required. FORMAL JOB DESCRIPTION: + The Senior Desktop Consultant provides technology support , training,..., training, and consultation to staff of The Carter Center . Assists in the administration and support … more
- Commonwealth of Pennsylvania (PA)
- …where you can make a difference! DESCRIPTION OF WORK As a part-time Senior Center Operator 1, you will conduct public contact work within the framework of ... Senior Center Operator 1 (LG) (Part-time)...South 7th Street City Allentown, Pennsylvania Zip Code 18101 Contact Name Susan Whittaker Contact Phone ###… more
- CoreSite (Chicago, IL)
- …infrastructure as well as any applicable base building support systems. All Data Center Operations staff reports through the Senior Manager - Data Center ... As a leader in CoreSite's Operations team, the Senior Manager - Data Center Operations...cameras as well as physical security of the data center . The position is responsible for customer support… more
- Georgetown Univerisity (Washington, DC)
- …support to inform policy development. As a member of the Georgetown Climate Center 's Mitigation Program, the Mitigation Senior Associate will work to advance ... and making a difference in the world. Requirements The Georgetown Climate Center (http://www.georgetownclimate.org/) (GCC) was established in 2009 at the request of… more