- 4527142 (Cambridge, MA)
- …the operation of the IT department. * Responsible for scheduling meetings for senior IT staff. * Responsible for scheduling meeting rooms and training rooms. ... * Does not wait for someone to approach the desk , initiates contact with each person as he/she enters...interpreter as needed. * Responds to telephone inquiries regarding IT /telecomm services, hospital services and directions to CHA locations… more
- Reed Smith LLP (Los Angeles, CA)
- …with departmental guidelines. Provide second-level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... Contribute to special projects as requested by the Regional Manager, Regional Senior Manager of Assistant Director of Global IT Operations. Participate… more
- Precision Resource (Huntington Beach, CA)
- Senior IT Service Desk Analyst opportunity in Huntington Beach, CA Join a Team Where Your Impact Matters Dependable. Enthusiastic. Driven to succeed. If ... www.precisionresource.com/careers/ Position Summary As part of a Global support team, the Senior IT Service Desk Analyst ensures all employees receive… more
- Terracon (Olathe, KS)
- …issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify ... Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- Gentiva (Atlanta, GA)
- … Support Specialist to join our growing Corporate IT Services team. Reporting to the Senior IT Service Desk Manager, this role plays a vital part ... supporting onboarding activities, and ensuring a smooth and professional IT experience for employees across all business units. **Key...+ Serve as Tier 2 support on the corporate service desk , providing technical assistance and troubleshooting… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …**Please review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support ... service delivery, managing day-to-day operations of the IT Service Desk . This role...+ Act as the technical and communications liaison between IT , business partners, users, and senior management.… more
- UGI Corporation (King Of Prussia, PA)
- Director, IT Service Desk & End User Support Location: King Of Prussia, PA, US, 19406 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. ... across the United States. Position Summary The Director of IT Service Desk & End...channels. + Strategic Business Partnership: Ability to effectively communicate service delivery value and performance to senior … more
- CACI International (Forest Heights, MD)
- …* * **The Opportunity:** CACI is seeking a Senior Service Desk Analyst to support an existing IT Service Desk team. As a Senior Service ... Senior Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular… more
- TekSynap (Dahlgren, VA)
- …provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk tools. The ... of recurring issues and provide corrective action recommendations. + Support IT Service Management (ITSM) processes, includingincident,problem, and change… more
- Insight Global (Arlington, VA)
- …Description This is a short-term to long-term opportunity for a Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * 2-5 years of senior helpdesk/ service desk experience. * Strong… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This ... and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily...on initial incident response, documentation, and resolution of common IT issues, working closely with the Senior … more
- Robert Half Technology (Dearborn, MI)
- …concerns for 400-600 end users with efficiency and professionalism. * Resolve service desk tickets promptly, maintaining excellent communication throughout the ... Description We are looking for a Senior Help Desk Analyst to join...a positive and friendly demeanor. * Ability to manage service desk tickets effectively and communicate resolutions… more
- University of Utah Health (Salt Lake City, UT)
- **Overview** **This position will provide remote IT services for Patients and Staff. About 19 hours per week.** **Current University Of Utah Students preferred for ... of activities in one or more of the following IT areas: network communications, systems administration or systems development.... systems. This position works under the guidance of senior engineers. This position is not responsible for providing… more
- Insight Global (San Leandro, CA)
- …handling technical lead responsibilities. Role Overview We are looking for a mid-to- senior level Help Desk Specialist with strong customer-facing skills and ... equipment, and basic networking issues. * Collaborate with vendors and internal IT teams. * Identify process gaps and recommend improvements. * Handle Tier… more
- TekSynap (Glynco, GA)
- …with standards andTekSynap'soperational frameworks. **Responsibilities:** + Oversee the operations of the IT Service Desk , ensuring effective management of ... IT Service Manager to lead our Service Desk operations, ensuring top-tier service...+ Serve as the primary point of contact for senior management and stakeholdersregardingservice management issues and updates. +… more
- BXP (Boston, MA)
- Primary Purpose of Position: Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and elevate ... standards and security of IT services. Serve as the point of escalation and...analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of… more
- Sierra Nevada Company, LLC (Lone Tree, CO)
- …management, finance and accounting, operations, human resources, legal, IT , information security, facilities, marketing, and communications. **Qualifications You ... Must Have:** + Must be a Sophomore, Junior or Senior in college or technical school, with at least 6 months until graduation after end of internship + The ability to… more
- General Dynamics Information Technology (Washington, DC)
- …Desired + **Location** : On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work may be required. **GDIT IS ... Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Help Desk Systems (Inactive), IT ...Manager Will Make an Impact:** . Act as the senior manager for unclassified help desk operations,… more
