- Cognizant (Dallas, TX)
- …a Senior Consultant (which is a Manager level position) this means a client -facing engagement, managing escalations , and serving as a the owner of a ... about making a difference. If you have experience with the above, are a selfless leader , and are committed to client -facing environment; if you want to grow your… more
- Alight Solutions (Washington, DC)
- …your passion to work.To learn more about us, visit stradaglobal.comAbout the RoleAs a senior leader , you will ensure excellence in delivery for the entire Tax ... escalations promptly and representing Tax Filing effectively in client meetings.Monitoring and auditing tasks to identify trends and improvement opportunities.… more
- Northern Trust (Chicago, IL)
- …Managers with some client facing responsibilities and PSG leadership team on client escalations , processes and SLA updates while being an operational expert ... and/or relevant work experience is required.3-5 Years Industry experience or relevant senior client servicing role.Investor or clients servicing experience via… more
- Fidelity TalentSource LLC (Boston, MA)
- …: Work with the IMCs, internal partners, and clients as necessary on complex client escalations \u00A0Fidelity Navigation:\u00A0 Of behalf of the client , work ... Director, Wealth ManagementThe National Director, Wealth Management role is a senior level leadership position within Fidelity s Private Wealth Management group,… more
- Butler Aerospace and Defense (Atlanta, GA)
- …required contractual with HCLTech either as prime contractor, or subcontractor.Drive client growth by developing extensive executive & senior management ... in near term opportunities. You will deeply engage with senior clients on relevant industry challenges and emerging trends....materialsUnderstand client requirement & act as primary client contact for all sales escalations Required… more
- Nesco Resource (Dallas, TX)
- …functions of the Subject Matter Expert (Level 3) is to act as a lead customer issue resolution engineer and take ownership of all assigned work orders. Advanced ... duties of Level 2 Engineers, Training Coordinator/provider, QA Engineer, and Escalations Manager as assigned.Additional Duties: Sales Collaboration form the Level 3… more
- Tbwa Chiat/Day Inc (San Francisco, CA)
- …industries and hundreds of use cases. To seize this moment, we need a leader who can build and scale a world-class Technical Account Management organization. Your ... focus on driving success across all customer segments. You'll lead a dynamic team of TAMs, coaching and developing...team across AMER, EMEA, and APAC to build strong client relationships, increase adoption, ensure retention, and drive customer… more
- Medline Industries - Transportation & Operations (Northfield, IL)
- …between Division and Sales aligning strategy through sales and divisional actions. Lead and participate in various internal pipeline and/or customer calls ensuring ... pipeline of opportunities & targeting from Product Management (PM) teams.Manage and lead difficult pricing, stock, etc. conversations with Sales teams. Partner with… more
- Paylocity (Lake Mary, FL)
- …responsible for the strategy of growing and retaining our largest revenue/employee size clients. The Senior Director Client Services will lead all Client ... and business continuity. The Senior Director of Client Services will lead the Client...service function. + The Director may handle service delivery escalations that require senior management intervention to… more
- Alight (IL)
- …client reporting, including non-standard client reporting needs + Represent any client escalations and oversees the resolution to ensure client ... meaning of Be Alight. Learn more at careers.alight.com. The Senior Health Client Manager (Sr HCM) is...(Sr HCM) is viewed as the health benefits service lead for the client and is responsible… more
- JPMorgan Chase (Tempe, AZ)
- Lead a team or teams of Client Service...reason our client stay with Chase! As a Client Service Senior Manager for the Commercial Bank ... portfolio of clients and manage a group of dynamic client service managers. As a strategic leader ,...and deadlines + Collaborate with stakeholders to effectively resolve client issues / escalations + Analyze and… more
- JPMorgan Chase (New York, NY)
- …spark change, and guide customers' trust during crucial onboarding moments. As a Client Success Associate in Liink by JP Morgan, you support our clients throughout ... responsible for customer onboarding, adoption, and beyond, working closely with the Client Success team and other cross-functional groups to ensure seamless customer… more
- Xylem (Pittsburgh, PA)
- …exceeding customer expectations through innovative and sustainable solutions. The Client Endpoint Services Team is responsible for building, deploying, maintaining, ... software requests for installation, document integration and plan deployment. + Lead and manage deployment of software, associated deployment tools and definitive… more
- Citigroup (Irving, TX)
- …We'll enable growth and progress together. **The Role:** We are seeking an experienced Senior IAM Lead to function as the Authentication Operations team's SME ... and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and… more
- Siemens (Rolling Meadows, IL)
- …it's about creating perfect places that improve people's lives. Our ** Client Service Managers** manage a portfolio of service agreements (through delivery) ... and loss of these agreements. **Why is this so important?** As a Client Service Manager, ensuring the financial performance of our service agreements and customer… more
- Truist (Atlanta, GA)
- …with the direct business lines to ensure proper engagement and escalations + Certification in Information Security Management (eg Certified Information Systems ... 50% of the time) **Visual / Audio / Speaking** Able to access and interpret client information received from the computer and able to hear and speak with individuals… more
- Pacific Program Management (New York, NY)
- …development and a focus on expanding current and future client opportunities. The Senior Project Manager must be a strong leader who contributes to PPM's ... level of quality and professionalism. We balance care with accountability. Job Summary The Senior Project Manager (SPM) - Local Market Area (LMA) will work with PPM… more
- IBM (Bellevue, WA)
- …Consulting Manager will take a lead in sales efforts and client escalations , working in collaboration across IBM-Apptio departments (Product & Engineering, ... global consultants as we strive to accelerate sales, deliver client engagements, and build IBM's market eminence. If you...objectives. What we expect you to do: + Directly lead and manage a team of Consulting Managers, Team… more
- University of Pennsylvania (Philadelphia, PA)
- …As a Client Care team member, the IT Support Specialist Senior (ITSS Sr.) will work on the service desk to provide computing support ... the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy...Sr. will be to participate as a member or lead of Client Care's Subject Matter Expert… more
- Citigroup (New York, NY)
- …and Central Execution training. + Hasultimate decision on controlstesting outlier escalations . + Handles control testing interactions with senior managers ... affluent and high-net-worth customer relationship tiers of Citigold(R) and Citigold Private Client and offers wealth management in the workplace through Citi Global… more
