- ServiceNow, Inc. (Santa Clara, CA)
- …the world work better for everyone. ServiceNow is currently seeking a Senior Manager of Account Escalations . This role will be responsible for leading ... the West Coast AMS Account Escalation Management Team. The Account Escalation...are maintained for the team. Co-ordination & Communication with senior leadership to maintain visibility into customer and team… more
- Cypress Creek Renewables (Durham, NC)
- Senior Account Manager at...Serve as the primary point of contact for client escalations and strategic discussions. + Build and maintain long-term ... will join us. Position Overview We are seeking a dynamic and results-driven Senior Account Manager (AM) to lead client relationships, drive business growth,… more
- Amazon (Austin, TX)
- …in fast-paced, dynamic environments and relish the challenge of building something new? If so, this Senior Account Manager role could be a great fit for you. ... start-up-like environment, we encourage you to apply for this Senior Account Manager position on...marketplace, project managing them through the process (2) resolving escalations /defects and creating scalable processes to address them (3)… more
- Insight Global (Wilmette, IL)
- …An employer in the MSP industry in the Chicago, Illinois area is seeking a Senior Technical Account Manager to act as the subject matter technical ... This engineer will be responsible for L3 and L4 escalations , cadence meetings with the customer, discussions on upcoming...they will assist with firmware and patch remediation, take escalations to resolve issues and requests, and be accountable… more
- Cornerstone onDemand (Columbus, OH)
- Senior Account Manager The Senior Account Manager will be responsible for managing and growing Cornerstone's portfolio of high-value, ... success. You will focus on fostering deep relationships, resolving escalations , enhancing customer satisfaction, and uncovering new growth opportunities within… more
- Walmart (Sunnyvale, CA)
- …What you'll do Walmart Commerce Technologies is recruiting for a success-driven enterprise Account Manager (AM) who can collaborate with our amazing customers as ... The AM will manage a portfolio of enterprise customer accounts and create strategic account plans to ensure our customer's success. **You'll sweep us off our feet if… more
- Splunk (OR)
- …of the Incident Management Team at Splunk, which leads and manages escalations resulting from product, services, account management, customer experience, ... otherwise result in a high level of customer dissatisfaction. The Sr Escalation Manager will be responsible for managing and driving to resolution high profile… more
- Amazon (Tempe, AZ)
- …as remedying existing process defects. The AHS Program Managers are accountable for escalations and deep diving accounts that require senior leadership review. ... third-party business partners better serve their customers. Program Managers on the Account Health Support (AHS) team are Subject Matter Experts responsible for… more
- American Tower (Woburn, MA)
- …contact related to contract management, reporting and compliance. The Senior Manager will maintain a comprehensive, rolling account plan that outlines ... **The Team** We are seeking a Senior Manager , Strategic Accounts to join...for assigned Account 's Headquarter working team, maintain account -wide view of escalations and work with… more
- AON (Chicago, IL)
- …in search of a highly skilled individual to join our team as an Associate Category Manager - Senior Specialist! If you have a strong track record of successfully ... pipeline using the appropriate resources, provide guidance and manage escalations on those individual efforts. + Independently apply procurement...individual to join our team as an Associate Category Manager - Senior Specialist! If you have… more
- Marriott (Plantation, FL)
- …**Schedule** Full Time **Located Remotely?** Y **Position Type** Management **JOB SUMMARY** The Senior Manager IT Franchise Services CALA is part of the CALA ... support. + Proven experience in managing IT projects, including rollouts and escalations . + Excellent verbal and written communication skills to liaise with… more
- Amazon (Seattle, WA)
- …to create daily and long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services, you will work with ... & Software Our goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the… more
- MongoDB (Dallas, TX)
- …MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive ... for MongoDB end users by leveraging your technical and account management skills as well as acting as the...to include our executive team or c-suite in customer escalations , how to de-risk or de-escalate customer issues and… more
- Amazon (Seattle, WA)
- …to create daily and long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services, you will work with ... & Software Our goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the… more
- Umpqua Bank (Lake Oswego, OR)
- Senior Financial Investigations Manager Corporate Risk Vancouver, Washington Lake Oswego, Oregon Tigard, Oregon **Description** **About Us:** Umpqua Bank is ... Heart, Enjoyment, and Relationships. **About the Role:** The Sr. Financial Investigations Manager is a senior management level position responsible for… more
- eightfold.ai (New York, NY)
- …amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager role at Eightfold is responsible for our customers' ... to help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager will become a trusted advisor to help our… more
- Trellix (Columbus, OH)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for ensuring customers achieve their desired outcomes.… more
- US Bank (Minneapolis, MN)
- …skills and discover what you excel at-all from Day One. **Job Description** The Senior Account Manager is responsible for building long term relationships ... (shipper and carrier) in all areas of operational support + Handle escalations regarding external and internal inquiries regarding operational support and facilitate… more
- Charles IT (Middletown, CT)
- …belonging. Due to continued growth, we are currently seeking to add a Technical Account Manager (TAM) to our exceptional team. TAMs serve as strategic technical ... strategic guidance. + Have close involvement in technical projects, escalations , and ensure compliance with regulatory requirements. + Assist...related field. + 3+ years of experience as an Account Manager with demonstrated success in client… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Senior Manager , Client Success Lead ** Senior Manager , Client Success Lead** Position ... experience, or Commensurate work experience + At least 5 Years of Account Executive, Customer Success, Operations, or Project Management experience + At least… more