- BD (Becton, Dickinson and Company) (Covington, GA)
- **Job Description Summary** As Senior Manager , Customer Experience , you will be responsible for the strategic oversight, execution, and performance of ... preferred + Minimum 10+ years experience as a senior level customer experience or operations manager + Minimum 10+ years experience working in… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this role, ... several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be… more
- Confluent (Columbus, OH)
- … Customer Success or Customer Support systems + Experience in Customer Success, Customer Experience , or Support Operations **Come As You Are** At ... Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on...You Will Bring:** + 8+ years of Program Management experience + Strong project management and cross-functional collaboration skills… more
- Amazon (Huntington, WV)
- Description The Senior Program Manager , Americas Customer Experience , is a core member of Amazon's Worldwide Customer Service organization. This team ... data into actionable user stories. Identify opportunities for improving the overall customer experience , focusing on processes and policies impacting customer… more
- CVS Health (New York, NY)
- …a supportive, collaborative and agile environment. **Position Summary** The Senior Manager of Retail Customer Experience will have primary responsibility ... for the day-to-day operation of CVS Health's Retail customer experience reporting, providing actionable insights that deliver business results, and act as a… more
- Intuit (Mountain View, CA)
- …with experts at their fingertips. We are seeking an exceptional Senior Manager of Customer Experience (Money Portfolio) who thrives on changing ... customer empathy. This role reports to the SBSEG Customer Experience Group Manager for...interpersonal skills with the capacity to build relationships with senior stakeholders and collaborate/influence team members at varying levels… more
- Amazon (Seattle, WA)
- …Garden, etc.) Our goals include providing the best vendor experience , a rewarding Senior Customer Success Manager experience , and ultimately to ... long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with...influencing growth across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Amazon (Arlington, VA)
- Description This Senior Manager , Program Management, US Customer Experience will be the leader of the US Customer Experience (CX) Team working ... (CS) Operations teams in order to deliver a high-quality customer experience within a rapidly expanding geography....track record of customer satisfaction successes - Experience in a senior leadership position requiring… more
- Dorman (Colmar, PA)
- …core purpose of this role is to provide support to the Senior Analyst and Manager Customer Experience roles in the day to day execution of requirements. ... Customer Experience Analyst Apply now "... Customer Experience Analyst Apply now " Date: Sep 19,...degree in General Studies/Business preferred + 1 year of experience in Logistics and/or Customer Service. 2… more
- Intuit (Atlanta, GA)
- …Intuit's Expert Network Real Time Operations team is looking for a Senior Manager who is passionate about the customer experience , who thinks/acts cross ... and influence business decisions + Ability to draw on experience to identify where data can have the most...strategic projects. + Act as a thought partner to senior leaders to prioritize/scope projects, provide recommendations, and evangelize… more
- Amazon (Arlington, VA)
- …business. As a Senior Product Manager you will own key Customer Experience improvement initiatives and drive them end-to-end with selling partners and ... Experience with end to end product delivery - Experience as a product manager or owner... Experience owning technology products Preferred Qualifications - Experience in influencing senior leadership through data… more
- Unity Technologies (Boston, MA)
- …** Senior LMS Manager ** Location Remote, USA Department Customer Experience Requisition ID JOBREQ-2412959 **Role description** **The opportunity** At ... innovation, and excellence in content delivery. As the LMS Manager within our Professional Training team, you'll have a...and other roles that provide a bridge between our customer , product, content, training and technical teams. **What you'll… more
- Bayonet Plumbing (New Port Richey, FL)
- …to attend on-site and off-site meetings with Senior Level Management. The Customer Experience Manager will implement, maintain and improve the company's ... Customer Experience Manager Overview:... Customer Experience Manager Overview: The Customer...Manager , and they will be responsible for updating Senior Level Management on the status of individual requests.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …related experience **US Citizenship Required:** Yes **Job Description:** Digital Services Customer Facing Senior Manager Deliver simple solutions to ... complex problems as a Digital Services Customer Facing Senior Manager at...* Required Experience : 5+ years of related experience in a senior management role overseeing… more
- Amazon (Seattle, WA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... with our program. The key responsibilities of a Senior Customer Success Manager include...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- HAECO (Dallas, TX)
- Senior Customer Service Manager ...Qualifications:** 1. A minimum of 5 -7 years aviation experience directly related to MRO 2. Thorough comprehension of ... terms. As the main contact for valued customers, the Senior Customer Service Manager acts...+ Travel RequiredYes + Travel %5 + Required EducationEquivalent Experience + Job Start DateMonday, July 15, 2024 Apply… more
- CACI International (Annapolis Junction, MD)
- Customer Facing Senior Manager Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... Work by the Washington Post. CACI's Global Enterprise Services program is seeking a ** Customer Facing Senior Manager ** to support its Maryland customers.… more
- Amazon (GA)
- …our workflows evolving the customer experience A day in the life As the Senior Manager of the Customer Success team at Blink, your day is filled with ... home security solutions, is seeking an experienced and innovative Senior Manager of Customer Service...experience with our product trough outstanding service and customer obsession. The Sr. Manager Customer… more
- Capital One (Richmond, VA)
- …Virginia Senior Risk Manager - Customer Resiliency Risk Events (Hybrid) ** Senior Manager , Customer Resiliency Risk Events** As a Senior Risk ... Event and Issue Standard and ensure Capital One's continued stability and success. Senior Managers partner with Executives and their teams to evaluate risks in an… more
- CVS Health (Woonsocket, RI)
- …shopping experience . The Loyalty team is seeking a highly skilled and experienced Senior Manager of Member Growth Analytics with strong SQL skills to join ... Analytics, Business Intelligence in Marketing, Promo, RX Growth, and Customer Insights. Sr. Manager of Customer...the ability to create business cases + Passion for customer experience and data-driven understanding of … more