- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Senior Service Desk Analyst (Top Secret Clearance)** **Category:** Service Desk / End User Services **Main location:** United States, District of ... . **Position Description:** CGI Federal is currently looking for a Service Desk Analyst with active Top-Secret clearance to support a large project… more
- TEKsystems (Frankfort, KY)
- Description TEKsystems in support of our client, is seeking a Senior Service Desk Technician for the Service Desk Incident Response Team. Business ... service , office 365, software support, Help desk , Help desk support, Service desk , Ticketing system, Desktop, Password reset, Microsoft office, Remote… more
- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- UNIVERSAL Technologies is seeking a Senior Service Desk Analyst with a minimum of 8-years of related experience to work rotating shifts including days nights ... SKILLS/EXPERIENCE: + At least 8 years of experience working in a service desk environment + Availability to work rotating shifts including days, nights and… more
- TAD PGS, Inc. (Quantico, VA)
- We have an outstanding career opportunity for a Senior Service Desk Support to join a leading Company located in theQuantico, VA surrounding area. **US ... to ensure a timely resolution. + Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. +… more
- Cornerstone onDemand (Dublin, CA)
- As a ** Senior Service Desk Technician** you will be responsible to support and maintain organizational computer systems and peripherals. This includes ... deploying, repairing, maintaining, and upgrading all organizational computer hardware as well participates on the implementation of new software and tools. They will effectively provide first-hand support to end-users and executives in identifying and… more
- GKN Aerospace (El Cajon, CA)
- …3.35 bn.in 2023. There are no limits to where you can take your career. Job Summary Senior role within the service desk team acting as a point of escalation ... requests. Actively provides support and technical leadership, working closely with service desk analysts to ensure they are able to complete their roles… more
- SF Fire Credit Union (San Francisco, CA)
- …work, we also value real work/life balance. Is This the Career for You? The Service Desk Specialist is the initial support contact for problems or other reported ... provide technical support to users in an efficient and accurate manner. The Service Desk Specialist is the IT department's front line to end-users and will solve… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Katmai (Orlando, FL)
- …causes and recommend solutions to correct common failures. + Escalate complex problems to senior service desk support personnel. + Create and edit online ... alerts as they are collected from logging systems. Author, review, and share Service Desk and training related materials. **ESSENTIAL DUTIES & RESPONSIBILITIES**… more
- Beth Israel Lahey Health (Charlestown, MA)
- …response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require ... from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity, helpful… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... either Livonia, Michigan, or New Town Square, Pennsylvania.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …LAN Desk , Adobe Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, ... follow up on service calls). + Senior level experience troubleshooting, repairing, installing, upgrading, and reconfiguring...and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in… more
- Bozeman Health (Bozeman, MT)
- Position Summary: The Senior Service Desk Technician resolves internal and external user problems and ensures correct operation of personal computers. ... service /repair activity. Develops and maintains automations and integrations that improve Service Desk and ITSM performance. Trains and continually supports… more
- NTT America Solutions, Inc. (Sacramento, CA)
- …administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third ... x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers… more
- Link Solutions Inc (Warren, MI)
- …6 months of hire. Intermediate Level: + Two (2+) years of IT experience within a Help Desk / Service Desk environment. Senior Level: + Three (3+) years of ... Development. Link Solutions is seeking a Help Desk Support Service Specialist (Intermediate and Senior Level) to join our team in support of the US Army's… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …- it's a place where you can grow, belong and thrive. **Your day at NTT DATA** The Senior Managed Services Service Desk Agent is a skilled service ... troubleshooting skills to identify and resolve technical problems. The Senior Managed Services Service Desk Agent applies standard operating procedures, in… more
- NANA Regional Corporation (Tampa, FL)
- …be required to work rotating shift schedules to include nights, weekends, and holidays + Senior Service Desk Technicians (SSDTs) must be able to clearly ... you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several...customers with responsibilities ranging from entry level to the senior executive levels and serve as a positive example… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Teleconferencing Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and ... Help Desk Supervisor ( Senior ) - (626) Share...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- Mosaic (Omaha, NE)
- Join our team at Mosaic as the Senior Help Desk Analyst, in this role you will be responsible for providing advanced technical support and guidance to end users ... resolving technical problems. * Lead efforts to improve help desk processes and service delivery. * Respond...support experience, with at least one year in a senior or leadership role preferred. * Certifications in relevant… more