- Red Hat (Olympia, WA)
- The Red Hat Center of Excellence (COC) team is looking for a Senior Technical Support Engineer with a background in Platform-as-a-Service (PaaS) technologies ... Cloud Pak OpenShift support engineering team, you will provide high-level technical support and sustaining engineering services to help maximize uptime and… more
- Fujifilm (Columbus, OH)
- **Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- DAI (Bethesda, MD)
- ** Senior Technical Advisor: Support for Indigenous Peoples and Local Communities Affected by Mining** City/Country Location Details **Remote** Employment ... Status Job Type **Consulting** Position: Senior Technical Advisor: Support for Indigenous Peoples and Local Communities Affected by Mining Project:… more
- M&T Bank (Buffalo, NY)
- **Overview:** The Senior Executive Technical Support Specialists are the face of technology when it comes to M&T's most senior Executives and Board of ... a minimum of 5 years' executive and endpoint user technical support experience, or in lieu of...technical skills Excellent customer service skills Experience supporting senior -level staff within an organization Knowledge of audio and… more
- ManpowerGroup (Redmond, WA)
- …abilities, and a collaborative mindset which will align successfully in the organization. ** Senior Azure Technical Support Engineer** **18 month contract** ... As a Support Engineer, you will be part of the technical support team, focusing on enhancing customer experiences and resolving complex issues. The ideal… more
- KBR (Cambridge, MA)
- Title: Senior Analyst - Technical Support Specialist Technical Support Specialist KBR, in support of the Volpe Center's Mission IT Support ... several openings to support new FMCSA work. We are seeking a Technical Support Specialist that demonstrates experience in the analysis of user needs and the… more
- Stryker (Orlando, FL)
- …(https://d25zu39ynyitwy.cloudfront.net/oms/000000/document/2024/6/SMVZW\_USStrykerEmployeebenefits/USStrykerEmployeebenefits.pdf) As a Senior Staff Technical ... additional equivalent work experience + 6+ years experience in customer technical support working in a hosted application environment. + Demonstrated Linux… more
- Intellisense Systems Inc (Torrance, CA)
- …have been deployed in every extreme environment on Earth! We are seeking an experienced Senior Manager, Technical Customer Support to lead the customer ... the launch of Intellisense's new customer care organization to oversee technical support for all released products. This includes establishing the support… more
- Palo Alto Networks (Santa Clara, CA)
- …high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to ... + Has visibility across the entire organization and Executive Leadership + Publish Technical Support Bulletins and other user documentation in the Knowledge Base… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... + Work to reproduce customer issues and qualify critical issues + Publish Technical Support Bulletins and other user documentation in the Knowledge Base + Build… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... teams to improve overall software quality per release cycle + Publish Technical Support Bulletins, provide content technical review for Knowledge Base as… more
- Palo Alto Networks (Santa Clara, CA)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... teams to improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical documentation in the Knowledge Base… more
- ServiceNow, Inc. (Orlando, FL)
- … skills that will lead to your success:** + 4+ years customer facing technical support experience + Ability to troubleshoot difficult technical issues ... well as for the health of ServiceNow. In this role, the support engineer will resolve technical cases created by customers looking for help to understand or… more
- ServiceNow, Inc. (Orlando, FL)
- …our customers, as well as for the health of ServiceNow. In this role, the support engineer will resolve technical cases created by customers looking for help to ... get to do in this role:** ** ** The Support Engineer is part of a global organization entrusted...is part of a global organization entrusted as a technical resource to guide our customers during critical issues… more
- MKS Instruments Inc (Rochester, NY)
- A Day in Your Life at MKS: You will provide technical support to field engineers, technicians and product support who are diagnosing, troubleshooting, ... complex software. In this role you will report to the manager of technical support . You Will Make an Impact By:*Documentation (40% of time) + Create/write … more
- ServiceNow, Inc. (Santa Clara, CA)
- …for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This ... includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies. The successful… more
- Lancaster General Health (Lancaster, PA)
- …and hardware as needed to provide new or enhanced functionality required to support vendor's application. + Installs updates to existing system software to correct ... required resources are available for the install. + Provides support to users and operations. Provides support ...business: + Serves as a liaison between vendor, IT Technical Services and User Management on all application implementations,… more
- Broadridge Financial Solutions (Newark, NJ)
- …others along the way, come join the Broadridge team. Provides post-sale technical support services to customers, including installation, troubleshooting, problem ... education + -May provide guidance to others as a project manager using technical expertise + -Requires in-depth knowledge and experience + -Uses best practices and… more
- Celestica (Richardson, TX)
- …is a technically hands-on one. The successful candidate will be an experienced technical support troubleshooter who has spent extensive amount of time ... be empowered and responsible for troubleshooting and resolving customer technical issues arising from Customers' networking (routing, switching, security), storages,… more
- RTX Corporation (Tewksbury, MA)
- …could add tremendous value to our team. Our customers come from all different backgrounds, and so do our employees. If you're passionate about what you could ... accomplish here, we'd love to hear from you. Responsibilities to Anticipate: + Maintains system and software requirement documents + Performs file transfer activities as Data Transfer Agent + Configuration Control Board administration + Prepares documentation… more