- Wolters Kluwer (Dallas, TX)
- ** Senior UX / CX Research Consultant - Hybrid USA R0050257** **| DXG | EXO | Wolters Kluwer DXG US, Inc.** **The Company** Wolters Kluwer is a global ... insight, driving technology capabilities for local product innovation. **The Position** The Senior CX / UX Research Consultant is responsible for enhancing… more
- Mom's Meals (Ankeny, IA)
- …and insight into action. We're seeking a founding Senior CX / UX Researcher to create and lead our research discipline, establishing the frameworks, ... curiosity, empathy, and experimentation Required Skills and Experience + 8+ years in UX , CX , or Service Design Research within healthcare, health tech, or… more
- Amazon (Bellevue, WA)
- …you wanted it? Amazon's Customer Experiences team (ADX CX ) is seeking our next Senior UX Designer to build on this delight and reimagine how millions of ... for shoppers to understand and manage their orders, working directly with senior leaders and multi-disciplinary teams to connect evolving customer needs with… more
- Amazon (Bellevue, WA)
- …Amazon Delivery's Customer Experiences team (ADX CX ) is seeking our next Senior UX Designer to help transform the way millions of customers communicate ... systems understand them. Your work will establish seamless connections between various UX partners and patterns, crafting a unified experience that makes even the… more
- General Motors (Austin, TX)
- …engagement, sentiment, friction points, and satisfaction. + Collaborate with data engineering, UX research , customer support, and vehicle software teams to ... transportation on a global scale. **The Role** As a Senior Product Manager responsible for OTA CX ...a Senior Product Manager responsible for OTA CX Analytics you will lead several transformative initiatives in… more
- Marriott (Bethesda, MD)
- …with specifications leveraging a design system . Partners closely with the Customer Experience ( CX ) and UX Research teams to ensure continuity across ... - 1-3 days in office. JOB SUMMARY Reporting to the Director, Associate Experience - UX the Flex Sr. Manager, AX Product Designer plays a critical role in creating… more
- SCI Shared Resources, LLC (Houston, TX)
- …customer insights are incorporated into product roadmaps and vision. + **Manage, Mentor and Coach CX and UI/ UX designers** : Manage and mentor a team of CX ... **Experience** + 5 years of relevant experience in digital CX , UX , or customer journey mapping. +...years of experience leading small project teams or managing CX design efforts. + Experience with customer research… more
- Steampunk (Mclean, VA)
- **Overview** As a ** Senior Service Designer,** you will be responsible for guiding government clients through our _Design Intelligence (TM) _ framework, ... You will lead development and execution of User Experience ( UX ) strategies to enhance how people interact effectively with...tools and trend to enhance the overall customer experience ( CX ) to engage and inspire people seeking lawful immigration.… more
- Mastercard (New York, NY)
- …for digital applications ''Nice to have'' additional experience * Visual Design * UX Research * Data Visualization Candidate * Passionate about the possibility ... businesses and governments realize their greatest potential._ **Title and Summary** Senior Specialist, Product Experience Design Job description The Services New… more
- Cella Inc (Framingham, MA)
- …a rare opportunity to join a highly sought-after team comprising Industrial Design, CMF, UX , User Research , and Visual Design experts.In this role, you will work ... per hour We are seeking a detailed and enthusiastic Senior Technical Writer to join our client's world-renowned music...cross-functionally with Product Design (PD), Customer Experience ( CX ), and Engineering to see innovative premium audio products… more
- ICF (Reston, VA)
- …delivery; Human-Centered Design and user experience ( UX ); customer experience ( CX ) consulting; and digital performance analytics. The Senior Partner will ... clients. We're looking for a dynamic, strategic, and visionary senior leader to oversee our digital line of business...grow talent. + Ability to self-organize, priorities and conduct research on multiple projects under tight deadlines in a… more
- University of Washington (Seattle, WA)
- …curiosity. The role collaborates with others to craft and execute effective, concise UX Research plans to address product risks with actionable insights. Within ... environment to support timely, user-responsive design. - Write clear, comprehensible UX research reports describing activities conducted, analysis, findings, and… more
- Amazon (Seattle, WA)
- …Explorer (OX), and Growth Agent. We are looking for a talented and passionate Senior Applied Science Manager to lead our key AI initiatives to drive our seller ... a suite of scientific models designed to capture the CX signals to recognize unmet customer demand, identify high...will work closely with Product Managers (PM), User Experience ( UX ) designers, and engineering teams to deliver products that… more
- Publicis Groupe (New York, NY)
- …site usability studies, or other forms of website optimization and customer experience ( CX ) research . **Additional information** The Power of One starts with our ... **Overview** Razorfish is seeking a highly analytical and insights-driven **Web Analytics Senior Associate** to join our data analytics team. In this role, you… more
- Amazon (Seattle, WA)
- …as AI and product needs grow. About the team We are a global organization spanning market research , UX research , and UX design that leads the strategic ... Description We are seeking a Senior Product Designer to lead the creation of...efficiency and improve output quality. We execute market & UX research that informs Device hardware, software,… more
- Lilly (Indianapolis, IN)
- …Product Manager for the Lilly.com Unified Experience reports directly to the Senior Director, Digital Product Owner for Lilly.com. This role partners closely with ... also facilitates team alignment with the strategic direction set by the Senior Director, Digital Product Owner for Lilly.com, ensuring operational excellence and… more
- Lilly (Indianapolis, IN)
- …across both product and disease state sites. By bringing to bear customer experience ( CX ) principles (personas, VoC, journey maps, and UX testing principles) and ... of internal business partners and customer needs. + Strong understanding of UX principles, CX principles, and standard processes around customer-centric design.… more
- The Hartford (Hartford, CT)
- …teams across the enterprise to do the same. This role reports to AVP, Head of UX and is based in Hartford, CT on a hybrid schedule (Tuesday, Wednesday & Thursday in ... unlock decisive action. + Translate workshops into decisions: synthesize signal from research , data, and frontline insight into clear narratives, option sets, and… more
- Capital One (Mclean, VA)
- …data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results The ideal candidate has a strong portfolio ... design leader to join our team and lead the CX for our existing Travel funnels (Flights, Stays, etc),...design + Experience leading product design teams operating across UX and UI, strategy, content and research … more
- Amazon (Austin, TX)
- …teams to develop products or associated data models Preferred Qualifications - Knowledge of UX and/or CX design and usability - Experience with problem solving ... cases and learning challenges - Perform market analyses, usability studies, and research to identify new opportunities for innovation to solve customer learning… more