- Insight Global (Kansas City, MO)
- Job Description A client of Insight Global is looking for a Service Desk specialist to join a client of ours in the financial space. This person will be ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Ankura (OK)
- …cost, risk and service level trade-offs. Role Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class Tier 2 ... secure, reliable, and cost effective manner. Examples include laptops, email, the service desk , network connectivity, fileservers, phones, servers and common… more
- Focus on the Family (Colorado Springs, CO)
- …The position responsibilities include identifying, prioritizing, resolving, and/or escalating system issues. This Service Desk Level 2 position will ... for service requests and incidents into the Service Desk software + Determines urgency, impact,...level + Follows up with customers regarding outstanding service requests, and provides satisfactory resolution prior to closing… more
- Insight Global (Plano, TX)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3+ years experience in a helpdesk/ Service Desk role providing both hands on and ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...virtual/phone support in a Level 2 capacity 1+ Year of experience… more
- Deloitte (Gilbert, AZ)
- … desk teams to troubleshoot. Work with Level 1 Service Desk teams, Level 2 Incident & Problem Management & Level 3 teams to resolve ... environment to coordinate with onshore/offshore teams + Adhering to contractual Service Level Agreements (SLAs) as agreed with client + Perform Business Process… more
- Lambert (Detroit, MI)
- …: + Handle ticket management and problem resolution through the service desk . + Provide level 2 and level 3 support for complex technical issues. ... + Collaborate with other IT teams to resolve cross-departmental challenges. Information Security: + Develop and enforce information security policies to protect sensitive data and systems from threats. + Conduct security assessments and vulnerability analyses.… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) -...1 support. + Work with a small team providing service availability monitoring and help desk support for ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- Randstad US (Kingwood, TX)
- service desk analyst ( level 1). +...level . Desired Skills & Experience -N/A qualifications: + Experience level : Entry Level + Minimum 2 ... category computer and mathematical occupations + reference1057056 job details job summary: The Service Desk Analyst ( Level 1) is the primary point of contact… more
- Robert Half Technology (San Diego, CA)
- Description We are in search of a Level 2 Help Desk Analyst to be a part of our team located in San Diego, California. This role offers a short term contract ... employment opportunity in the IT industry. As a Level 2 Help Desk Analyst,...new technologies and maintain industry knowledge * Excellent customer service skills and client focus * Ability to work… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst** to join our team ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem ownership and promotes… more
- Leidos (Norfolk, VA)
- …or related IT or equivalent work experience 2 years of experience on NMCI Service Desk + Candidates with fewer than 4 attendance occurrences in a rolling ... **Description** Leidos Managed Services Division, SMIT Service Desk RDM Team has an...general experience, or equivalent combination of experience and college level education + Minimum of 6 months of tenure… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 2 Position -...VMWare and Hyper-V would be a plus. + Experience working at a Managed Service Provider would be a plus. ... - $Open (Best Possible) Requirements Responsibilities: + Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both… more
- Aimbridge Hospitality (Philadelphia, PA)
- …for this position (https://careers-aimbridge.icims.com/jobs/352363/front- desk -supervisor-3-overnight 2 ... Job Summary The Front Desk Supervisor is responsible for assisting the Front...and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout… more
- PingWind INC (Cuba, NM)
- …of US Naval Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and walk-in customers throughout the ... Tier 2 - Help Desk Guantanamo Bay Cuba,...commensurate level of experience based on position level Required Experience: 2 -5 Years PingWind is looking… more
- Aimbridge Hospitality (Anaheim, CA)
- …this position (https://careers-aimbridge.icims.com/jobs/350771/front- desk -agent-must-work- 2 ... Job Summary Front Desk Agents are responsible for greeting and registering...for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account… more
- TEKsystems (Bellevue, WA)
- Description: This company is seeking a highly motivated, customer focused IT Service Desk Analyst to join the IT Service Desk team located Seattle. The ... queries, ensuring 100% internal customer satisfaction every time. The Service Desk Analyst serves a fundamental role...articles and user guides. * Builds relationships with the Level 2 support technicians and Level… more
- Mercy University (Dobbs Ferry, NY)
- …training provided by Mercy to enhance IT Help Desk staff skills and overall Help Desk service level . Every effort has been made to identify the essential ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply...orientation. + Strong computer skills and a high comfort level with technology. + Excellent oral, written, and interpersonal… more
- NBC Universal (Orlando, FL)
- …learn more about this during the recruitment process. JOB SUMMARY: The Supervisor, Service Desk role is accountable for supervision and coordination of the ... Service Desk Team Member and operations. The...with the Parks Technology Support Groups to ensure that Service Level Agreements (SLAs) are being met… more
- V2X (Springfield, VA)
- …(CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology ... challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our… more
- Chenega Corporation (San Antonio, TX)
- **Req ID:** 32373 **Summary** **Mid- Level Help Desk Technician** **San Antonio, TX** At Cyberstar, we aim to analyze and boost human and business performance ... cutting-edge technology and take your career to the next level ! The **Mid- Level Help Desk ...control of property and monitor system warrantee and support service programs to ensure maximum system uptime and availability.… more