- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated… more
- Seek Now (Louisville, KY)
- …service level metrics. + Works closely with staff by providing Tier 1 Service Desk support. + Identifies, recommends and implements improvement initiatives to ... IT operations and workflow. + Provides Tier 1 support, including on-call and Service Desk duties and escalation to Tier 2 support as necessary. + Records… more
- State of Massachusetts (Chelsea, MA)
- …is seeking to hire a* Service ** Desk ** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst is the first point of contact for the ... User Support Contact Center. The primary role of the Service Desk Analyst is to...3PM EST*. This position is expected to follow a hybrid model of reporting to work that combines in-office… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... either Livonia, Michigan, or New Town Square, Pennsylvania.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst ** **Job Class: Information Technology Specialist 3** **Agency: Minnesota IT Services** + **Job ID** : 84864 ... **Location** : St. Paul + **Telework Eligible** : Yes \#LI- Hybrid + **Full/Part Time** : Full-Time + **Regular/Temporary** :...Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support +… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Infrastructure Analyst (Night Shift)** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT ... **Location** : St. Paul + **Telework Eligible** : Yes #LI- Hybrid + **Full/Part Time** : Full-Time + **Regular/Temporary** :...an IT Service Desk , Help Desk or technical support analyst that includes… more
- TEKsystems (El Dorado Hills, CA)
- …Service Management products and self- service /automated solutions for the customers. The Service Desk Support Analyst will report to the IT Supervisor. ... MUST LIVE IN CALIFORNIA Short Description At the IT Service Desk , you deliver Customer Excellence Focused...Vacation or Sick Leave) Workplace Type This is a hybrid position in El Dorado Hills,CA. Application Deadline This… more
- TEKsystems (Carmel, IN)
- Description Service Desk Analyst (Jr. level but not first Help Desk role) 2 years experience preferred + 1-year contract to start, with evaluation for ... issues). + Occasional conference room work. Skills: + Help desk + Windows 11 + Active Directory + MS...MS Office Additional Skills & Qualifications: + Excellent customer service and communication skills. + Initiative and problem-solving skills.… more
- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt LEGENDS & ... role in ensuring the smooth operation of our help desk . You will be responsible for managing tickets, escalations...SLAs, providing guidance and support to ensure exceptional customer service . Your expertise in IT support will contribute to… more
- Robert Half Technology (Des Moines, IA)
- Description Position: Help Desk Technician -- Direct Hire Permanent Location: Des Moines, IA -- Hybrid Salary: up to $65,000 base plus excellent benefits For ... email can be found on my LinkedIn page. Help Desk Technician - Healthcare Provider Are you ready to...and Tier 2 support tickets while delivering top-notch customer service in a fast-paced, Microsoft-focused environment. Key Responsibilities: *… more
- TEKsystems (Rockford, MI)
- …phone system Skills Remote user support, desktop deployment, Mobile devices, Help desk , Troubleshooting, Active directory, Technical support, service now, Office ... Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Rockford,MI. Application Deadline This position is anticipated to close on… more
- ADP (Maitland, FL)
- **ADP is hiring a** **Deal Desk Analyst I - Small Business Services (SBS) within our Commercial Operations Center of Excellence (CoE)** This is a hybrid role ... team will act as a "one-stop-shop" for sales and work collaboratively with Service organizations to ensure prioritized deals are executed with both velocity and… more
- TEKsystems (Franklin, WI)
- Position Overview: Help Desk Analysts in this role provide technical support within a contact center environment. Responsibilities include troubleshooting issues ... Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Franklin,WI. Application Deadline This position is anticipated to close on… more
- MSys Inc. (Raleigh, NC)
- Job summary: Title: Service Support Analyst - Remote/ Hybrid Location: Raleigh, NC, United States Length and terms: Long term - W2 or C2C Position created on ... 1 year, expect to go for 4+ years * Service Support Analyst resource for a contract...resource for a contract engagement to work with the Service Desk Team. **The candidate will be… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... to maintain/transfer your DoD Secret clearance.** Our Senior Program Analyst , F-35 AV PMO PSM position is located in...as tasked by the PMO leadership. **This is a Hybrid /Telework position.** You will be part of a dynamic… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... of F-135 engines produced by Pratt & Whitney (PW). **This is a Hybrid /Telework position.** Our Senior Acquisition Management Analyst (ECU Acquisition Planner),… more
- TEKsystems (Orlando, FL)
- TEKsystems is seeking an experienced Tier 2 Service Desk analyst , for a 6 month contract to hire role with a nationally recognized organization in Orlando, ... FL! SCHEDULE: Hybrid role, schedule will be 4 days/10 hour shift....that schedule. Hours: 8am-6pm Requirements: + 3+years of IT Service Desk experience (specifically Tier 2 resolution… more
- Serco (San Diego, CA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco is seeking a **Mid-Level Financial Analyst ** to join our dynamic fast-paced Serco Systems...holidays, weekends, and/or overtime._** **This position will be a hybrid work schedule and can be worked from any… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... is currently seeking an **Accounts Receivable & Cash Applications Analyst ** , who will be responsible for cash forecasting...join our Corporate Finance team in **Herndon, VA - ( Hybrid Schedule)** . You will work independently as well… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... include development, production, and sustainment. Our Configuration Management (CM) Analyst will have the opportunity to provide most of...opportunity to provide most of the support from a Hybrid /Telework schedule and will only have to commute to… more