- TEKsystems (West Des Moines, IA)
- Service Desk Analyst 100% remote , must sit within 30 miles of Des Moines, IA Technical + Troubleshooting + Customer Service + Phone, Email, Chat + ... to assist with encryption password and active directory passwords, remote access questions that may arise from a predominately...hours while getting up and running. + Strong customer service skills via phone, email and chat. + Must… more
- Insight Global (Aliso Viejo, CA)
- Job Description A large software company is seeking a remote IT Service Desk Analyst . They will provide remote IT support to approximately 4000 ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Randstad US (Kingwood, TX)
- service desk analyst (level 1). + kingwood , texas ( remote ) + posted july 1, 2024 **job details** summary + $19 - $20 per hour + contract + high school + ... mathematical occupations + reference1057056 job details job summary: The Service Desk Analyst (Level 1)...Windows and desktop tier 1 issues. ? Experience with remote tools, remote sessions, and remote… more
- ICF (Reston, VA)
- …is a rapidly growing, entrepreneurial, technology department, seeking a **ServiceNow Help Desk Analyst ,** **with a Secret Clearance** to support upcoming needs ... **Must be local to Maryland, DC, and Virginia Areas-currently remote , but within commuting distance of DC.** ICF's Data...this role, you will** + Act as a ServiceNow Analyst , focusing on supporting and enhancing scoped applications within… more
- IKO (Wilmington, DE)
- …this company by hiring people who hold these values. People like you! Job Description The IT Service Desk Analyst Co-Op is part of the Global Service ... service support. The primary role of the IT Service Desk Analyst is to...to demonstrate empathy. + Experience supporting both onsite and remote users. + Experience providing Executive-level support. + Strong… more
- PCI Group, Inc. (Irving, TX)
- Job Position: Service Desk Analyst Reports to: Lead Infrastructure Engineer Department: Information Technology Classification: Non-Exempt (Overtime Eligible) ... Analyst will be primarily customer service focused as well as technically oriented. Service Desk Analyst Primary Duties + Acts as initial contact for… more
- Motion Recruitment Partners (Hillsboro, TX)
- Service Desk Analyst Hillsboro, TX **Onsite** Contract $22.46/hr - $25.67/hr Our client is looking for a Service Desk Analyst for a 12-month ... purchase, deploy or upgrade approved endpoint hardware and software, within the scope of Service Desk support items, with vendor coordination as may be needed. *… more
- TEKsystems (Philadelphia, PA)
- …as required. Skills: Help desk , Help desk support, Password reset, Remote support, Servicenow, Service desk , Office 365, Troubleshooting, Customer ... Description: This Solution Center Analyst position will be focused on providing Level...desk environment and involve Level 1 phone and remote support. This position needs to work efficiently and… more
- CAI (Columbus, OH)
- …**Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving requests ... requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst...email, or chat. This position will be **full-time** and ** remote ** . **What You'll Do** + Provide General IT… more
- Banner Health (AZ)
- …direction for Banner Health's EHR applications, design, management, and related workflow. The Clinical Service Desk Analyst II serves as a liaison between ... customer issues and provides supplemental training via a centralized, remote call center structure. In addition, incumbents provide clinical...support of software and IT processes. The RN Clinical Service Desk Analyst II serves… more
- TEKsystems (Tempe, AZ)
- Description: A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This ... Onsite in Phoenix (4 days onsite / 1 day remote ). 12-18 month ongoing contract role with opportunity to...Needs at least 3+ of hands-on experience in Help Desk / Service Desk /Customer Support. + Experience… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated… more
- Ensign-Bickford Aerospace and Defense (Moorpark, CA)
- …diverse and dedicated employees who work together to achieve uncommon results. Job Description Service Desk Analyst I General Summary: As part of the ... EBI Global Service Desk , the Service Desk Analyst I will...and execute appropriate escalation of reported issues based on service standards + Utilize advanced remote support… more
- University of Washington (Seattle, WA)
- …**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** SERVICE DESK ANALYST ** position. **WORK SCHEDULE** + 100% ... Job Location Detail: **Primary work location may be fully remote within the US or at the Safeco Plaza...support groups and UW Medicine enterprise to ensure ITS Service Desk is successful supporting customer needs,… more
- TEKsystems (Austin, TX)
- …use of Knowledge management * Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical ... Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support...in-house trainer. Skills: Help desk , Support, Help desk support, Troubleshooting, Service desk ,… more
- TEKsystems (Phoenix, AZ)
- Job Title: Tier 1.5/2 Service Desk Analyst Job Description: Join our dynamic team as an IT Service Desk Analyst ! In this role, you will be the ... skill levels. Top Skills: + Over 3 years of Service Desk experience in a corporate environment,...Suites. + Experience providing support via phone, chat, and remote tools. + Excellent customer service and… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 2 Service Desk Analyst ** to join our team in Washington, ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal… more
- SHI (Austin, TX)
- …problem management related to the maintenance and support. The Help Desk Analyst will provide excellent customer service to SHI's employees and apply ... **Job Summary** The Help Desk Analyst 's purpose is to provide...to resolve technical issues. This position reports into the Service Desk Manager. This position is required… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking a **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... navigating around application menus, or may be required to remote into customer's computer to fix an issue. In...computer to fix an issue. In other cases, the service desk analyst walks the… more
- Robert Half Technology (Culver City, CA)
- …for consideration* Robert Half (Technology Solutions) is searching for a Tier 2 Service Desk Technician with a background in Tier 2 Support, Fast-Paced ... this sounds like your background, then this Tier 2 Service Desk Technician role is for you....Requirements * Possession of relevant experience in a Help Desk Analyst role within the Healthcare/NHS industry.… more