- SAIC (Arlington, VA)
- …growing demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic ** Service Desk Operations Lead ** to support Tier 0-3 ... Service Desk operations for our Digital and AI Team as we...Team as we embark on a large initiative to lead the design and operate integrated Enterprise IT solutions… more
- CACI International (Arlington, VA)
- …Local * * * **The Opportunity:** CACI is seeking a Technical Operations Center (TOC) Service Desk Shift Lead to manage a team of technical agents that ... TOC Service Desk Shift Lead Job...process improvement + Act as escalation point for the Service Desk operations + Ability to be on call… more
- KBR (Colorado Springs, CO)
- … Desk Support Lead to provide hands-on leadership and oversight of help desk operations for the Gravity DevSecOps Pipeline , supporting US Space Force and ... Title: Help Desk Support Lead Belong. Connect. Grow....security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- GovCIO (Washington, DC)
- …hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be located in Washington DC ... and will be a fully onsite position. **Responsibilities** + Responsible for managing Service Desk operations -day-to-day operations + Ensures maximum… more
- Aimbridge Hospitality (Worcester, MA)
- Job Summary Front Desk Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Front Desk Services both for ... Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/366753/front- desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job?… more
- Choate Construction Company (Charlotte, NC)
- …and providing top-notch technical support? Join our team as a Help Desk Lead and take charge of daily operations supporting over 600 users across multiple ... Desk Lead , you will: + Lead Help Desk Operations : Oversee...+ Operational Improvements: Identify and implement strategies to improve service quality and performance. + Project Support: Collaborate with… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …is smarter. HOW A HELP DESK SUPERVISOR WILL MAKE AN IMPACT * Supervises help desk operations at the shift or small help desk level. Supervises non-exempt ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Satisfaction,Customer Service ,Technical Support **Certifications:**… more
- DriveTime (Tempe, AZ)
- …Team Lead , you will manage a team of Support Specialists on our Enterprise Service Desk . This role provides day-to-day oversight of our IT technical support ... operations across the DriveTime family of companies. Your team...considered + Minimum of 5 years in an IT Service Desk or support role, preferably within… more
- Omni Hotels (Carlsbad, CA)
- …duties will be assigned. SUPERVISORY RESPONSIBILITIES Responsible for the day to day operations of Front Desk and employee relations. Qualifications + Prior ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...of memo book and e-mails. + Leading of Front Desk staff. + Assist in scheduling of Front … more
- Vail Resorts (Moran, WY)
- …answered, "Yes" to these questions, this position is great for you!** The **Front Desk Team Lead ** is responsible for monitoring the activities and performance ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and...desk , and has overall responsibility for the smooth operations of the front desk during the… more
- NANA Regional Corporation (Herndon, VA)
- SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the mission of the Government. **Responsibilities** + Supervises ... the day-to-day operations of the help desk . + Identifies,...problems. + Creates and manages escalation procedures and ensures service levels are maintained. + Documents, tracks, and monitors… more
- TekSynap (Washington, DC)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Manage Service Desk Operations : Oversee daily operations of the Senate's Service Desk ... Lead , mentor, and develop a team of Service Desk analysts and technicians. Ensure the...is crucial inmaintainingthe Senate's technology infrastructure and ensuring seamless operations . TekSynap is a fast growing high-tech company that… more
- New York eHealth Collaborative (New York, NY)
- …with internal and external teams to bring new products and use cases from development to operations . The Service Desk Manager is required to be part of the ... and Medicaid efforts. Position Summary: Are you ready to lead a dynamic team and make a real impact... Operations Team, NYeC vendors, and the NYeC Service Desk . Develop collaborative bidirectional relationships and… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Operations ,IT Service Desk ,IT ... people are our differentiator. We are seeking a customer service centered Service Desk Specialist...computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow… more
- Rush Copley Medical Center (Aurora, IL)
- **Seeking an Experienced Medical Front Desk Lead to lead and support front desk operations at Rush Pediatrics Aurora, Rush Pediatrics Aurora Ridge, ... phone calls, responding to general patient requests, and scheduling patient appointments. Lead will also be responsible for front desk oversight including… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …The Service Desk Supervisor is responsible for assisting management with service desk operations and staff development. The supervisor is also ... + Assists with setting goals and objectives for the Service Desk Operations organization. +...desk supervisor or 2 years as a help desk lead + Solid technical and troubleshooting… more
- Leidos (Stafford, VA)
- …VA area. You will serve as the lead worker for the 3-tier Help Desk component of the Operations and Support Services program. This role requires daily onsite ... Leidos National Security Sector is looking for a Help Desk Lead , contingent upon contract award, to...team members to complete work as scheduled to meet Service Level Agreement deadlines oMonitor tickets and processing tasks… more
- CAE USA INC (Tampa, FL)
- …for all individual contributors outside of formal assessments + Responsible for scheduling Service Desk staff and assisting team when workload or schedule ... aviation, and healthcare by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are not ... your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Mercy University (Dobbs Ferry, NY)
- Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply Service Desk Specialist Salary $20.33 - $32.52 ... Status Union + Description + Benefits Job Posting Summary Service Desk Specialist position serving as the...Desk Manager. + Participate in project teams or lead project teams as assigned. + Participate in training… more