- Henry Ford Health System (Rochester Hills, MI)
- …Two (2) or more years of successful experience in the area of Service Desk , Help Desk , or IT Support responsibilities, or previously demonstrated success ... more experience working in a 24/7/365 health care environment help desk , service desk , or IT support position using phone, email, remote assist, and chat… more
- Koniag Government Services (Vienna, VA)
- …24200158** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to ... holidays, three weeks paid time off, and more. The service desk representative is responsible... team. **Position Overview:** + Providing answers to general IT -related questions. + Managing the customer's ticketing queue. +… more
- City of New York (New York, NY)
- …of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general ... direction, the Help Desk Level 1 Representative will serve as...information from initial call to resolution using the Remedy IT Service Management System; - Assist in… more
- Zones LLC (Boston, MA)
- …to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate Level ... What you'll do as the IT Help Desk Technician The requirements listed below are representative...products and services + Experience working on a help desk / service desk handling tickets preferred… more
- American Red Cross (NC)
- …At the American Red Cross, your uniqueness can shine! **We are currently seeking an IT Service Desk Analysist Intern (work from home). This part time ... semester** **WHAT YOU NEED TO KNOW (Job Overview):** The IT Service Desk provides twenty-four-hour...substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an… more
- Restore Hyper Wellness (Happy Valley, OR)
- Hyper Wellness Representative : As our Hyper Wellness Representative , you will always strive to make our customers feel valued and satisfied with the high ... managing multiple priorities simultaneously. As a valued Hyper Wellness Representative , substantial career growth will be available to...is part of our wellness community. We need customer service gurus who are inviting, motivated, and eager to… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... Maintain Active directory user account and security consistency. * Service internal and external customers cost effectively; log and...Urgency: IT issues usually start at the IT help desk . Must understand and direct… more
- CAE USA INC (Tampa, FL)
- …for all individual contributors outside of formal assessments + Responsible for scheduling Service Desk staff and assisting team when workload or schedule ... Able to generate and teach detailed work instructions to IT staff + Provide Stellar Customer Service ...overtime Physical Demands The physical demands described here are representative of those that must be met by an… more
- Service Source (New Castle, DE)
- …management database. + Assist with assigning tickets and management of the Service desk . Additional Responsibilities + Evaluate documented resolutions and ... the end users. + Field incoming requests to the Service Desk via phone, e-mail and in-person...environment. Physical Demands The physical demands described here are representative of those that must be met by an… more
- New York eHealth Collaborative (New York, NY)
- …as a liaison between IT Operations Team, NYeC vendors, and the NYeC Service Desk . Develop collaborative bidirectional relationships and ensure that all IT ... IT budget as it relates to the Service Desk functions. + Direct staff in...and comments should be directed to the HR Department representative during your application, interview, and hiring process. NYeC… more
- Nightwing (Palm Bay, FL)
- …our Information Technologies End User Services team. You will provide real-time customer service and assistance to Nightwing employees who contact us for a wide ... USD - 128,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer,… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... procedures, incident management, communication skills, and an understanding of IT service management processes. They must be...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- CACI International (Doral, FL)
- Service Desk Associate Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of ... * * * CACI is looking for an experienced Service Desk Lead in support of SOUTHCOM,...troubleshooting, assess where the organization stands as far as IT system performance/efficiency, and offers recommendations on how to… more
- Sage Hospitality Group (Savannah, GA)
- …other hotel departments. Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed in accordance to ... in which we live and work. By providing genuine service we build relationships with our guests and value...hope you consider joining us! **Job Overview** The Front Desk Manager is responsible for the daily operation of… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... enterprise network. What will you do as a Help Desk Support Representative ? You will serve as...including evenings and weekends. **Preferred Qualifications:** + Experience in IT customer service including two (2) years… more
- Sage Hospitality Group (Los Angeles, CA)
- …other hotel departments. Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed in accordance to ... views of the LA skyline. **Job Overview** The Front Desk Manager is responsible for the daily operation of...evaluations, discipline and terminations as appropriate. + Coordinate guest service efforts to include group arrivals and departures, and… more
- State of Michigan (Lansing, MI)
- …Questions Job Description This departmental technician primarily serves as a help desk customer service representative , providing procedural information ... Departmental Technician - Bureau of Elections Help Desk Agent Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4645023) Apply Departmental Technician… more
- Estes Express Lines (Richmond, VA)
- **Job Summary:** The Service Desk Technician I is responsible for receiving and training first reports of technical related issues or request. The Technician ... group. All interactions will be clearly documented in the IT Management System along with the incidents' status, solutions...+ Accurately enter all customer and system interactions into Service Desk ticketing program and ensure correct… more
- City of New York (New York, NY)
- …users; - Record and track information from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to be used in ... of Payroll Administration (FISA-OPA) is recruiting a Customer Information Representative L3 or comparable title for the Citywide User...for researching the answers to questions in a customer service , help desk or public information capacity;… more
- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology ( IT ) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt Job ... role in ensuring the smooth operation of our help desk . You will be responsible for managing tickets, escalations...SLAs, providing guidance and support to ensure exceptional customer service . Your expertise in IT support will… more