- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... are currently seeking a talented and motivated **Tier I Service Desk Specialist** for a Full Time...drop off and pick up equipment and pick up Service Request forms. + Document and administer… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing ... developing the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a strong motivation… more
- Rithum (Atlanta, GA)
- …optimized consumer shopping journeys from beginning to end. **Overview** As a Senior Deal Desk Analyst within our Revenue Operations team, you play a pivotal role in ... complex deal negotiations. + Manages and monitors the quote queue in a timely manner for any deals that...for any deals that meet the criteria requiring Deal Desk review. + Reviews deal structure in accordance with… more
- COOLSOFT (Celebration, FL)
- …software rollouts, updates, and patch management activities. 5. Monitor and improve service desk performance, timely resolution of user issues, and high ... of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assigned. Document work… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication...work toward resolution. + Work independently to manage your queue , follow up on tickets, and ensure updates and… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be responsible for… more
- Koniag Government Services (Vienna, VA)
- **Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...to general IT-related questions. + Managing the customer's ticketing queue . + Tier 1-2 troubleshooting. + Solving issues such… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer's location. The candidate shall be prepared… more
- Bassett Healthcare (Norwich, NY)
- …clinical support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for providing clear, ... to meet patient satisfactions. + Takes a lead in service recovery and acts as a service ...eligibility and verification, regulatory and compliance monitoring) of front desk services as measured by system audits. + Supports… more
- Bassett Healthcare (Oneonta, NY)
- …administrative support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for providing ... insurance eligibility and verification, regulatory and compliance monitoring) of front desk services as measured by system audits. + Supports the collection… more
- Insight Global (Fort Worth, TX)
- …of transportation management. You will focus on reviewing IT Incident tickets and general service requests in a ticket queue to ensure basic information has been ... You will also assist with creating some change management tickets in that same ticket queue as well as report out on trends for ticket activity. This role will sit… more
- MyFlorida (Deland, FL)
- …FL 32720 Annual Salary Range: $43,025.73 - $55,680.35 Your Specific Responsibilities: Monitors Service Desk queue and resolve support tickets as assigned. ... and service delivery through proactive monitoring and resolution of service desk tickets, maintaining hardware and software functionality, and delivering… more
- Custom Computer Specialists (Bronx, NY)
- …and/or help desk environment experience A PLUS + Excellent customer service skills + Excellent verbal and written communication skills + Ability to work ... Technician! OVERVIEW: This person is primarily responsible for providing desk side and phone support to the staff and...administrators + Monitor and follow up calls in ticketing queue + Provide support for hardware/software issues in-person +… more
- TEKsystems (Waukegan, IL)
- …experiences with the use of technology in a business environment, including exposure to Service Desk Support. Experience with customer service functions in ... Description Reconcile client demand for services with available resources. Complete request for Mobile devices in ticketing systems Service Now Process Ensure… more
- ChenMed (Houston, TX)
- …recommends improvements to our development and engineering staff. + Responds to escalated request from help desk for issues related to computers, phones, ... network services, software systems, and/or applications development to restore service and/or identify and correct core problems; refers more...and resolution. + Ensures that tickets in the system queue are being completed in a timely manner. +… more
- Bassett Healthcare (Cooperstown, NY)
- …clinical support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for providing clear, ... insurance eligibility and verification, regulatory and compliance monitoring) of front desk services as measured by system audits. + Supports the collection… more
- Bassett Healthcare (Hamilton, NY)
- …administrative support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for providing ... insurance eligibility and verification, regulatory and compliance monitoring) of front desk services as measured by system audits. + Supports the collection… more
- US Tech Solutions (Hillsboro, OR)
- …person to jump in and work with IT department. + Work on SNOW ticketing queue ; creating help desk tickets; notifying team members via email when taking an ... open request and when the request is completed. **Responsibilities:** + Service Walk-Ups (Front-Line IT person) at IT Service Station for break\fix,… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …issues quickly and efficiently focusing on our company's Core Values. + Provide supplementary Service Desk responsibilities as needed at the direction of the IT ... to current & future KPI's and Performance Metrics. Incident Queue Management & Problem Management (RCA) in ITSM Tool....To Documents and Work Instructions at the direction and/or request of the IT Systems Support Supervisor, IT Systems… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, and ... responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer's location. The candidate shall be prepared… more
