• Service Desk Senior

    State of Colorado (CO)
    Service Desk Senior Analyst (Remote From Anywhere In Colorado) Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4558989) Apply  ... Service Desk Senior Analyst (Remote From Anywhere In Colorado) Salary $62,500.00 - $81,000.00 Annually Location Statewide, CO Job Type Full Time Job… more
    State of Colorado (06/27/24)
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  • Tier 2 Service Desk Senior

    ManTech (Herndon, VA)
    …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
    ManTech (04/04/24)
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  • Senior Service Desk

    Leidos (Rockville, MD)
    …Description** Leidos' Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on ** Senior ** ** Service Desk Analyst (Tier 3 ... obtain a level 5 Public Trust clearance. As a Service Desk Analyst , you are...as a senior member or lead of service desk area responsible for delivering outstanding… more
    Leidos (06/18/24)
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  • Senior Help Desk Analyst

    IBM (Rocket Center, WV)
    …issue, you'll love your career at IBM. Your Role and Responsibilities This role is for a Senior Service Desk Analyst to work in a call center ... demonstrate a high level of knowledge and understanding of project specific procedures. The Senior Service Desk Analyst serves as an escalation point for… more
    IBM (06/27/24)
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  • Service Desk Analyst

    Beth Israel Lahey Health (Charlestown, MA)
    …timely response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that ... triaging, resolving, and timely follow up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and thus… more
    Beth Israel Lahey Health (06/07/24)
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  • Service Desk Analyst

    GovCIO (Arlington, VA)
    **Overview** GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise ... be located in Arlington, VA and will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational support to… more
    GovCIO (06/11/24)
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  • Senior Functional/Business Analyst

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    ** Senior Functional/Business Analyst - Help Desk -Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** ... **Employment Type:** Full Time **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client in utilizing and… more
    CGI Technologies and Solutions, Inc. (05/12/24)
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  • Help Desk Analyst I

    Wayne State University (Detroit, MI)
    …operating systems, internet browsers, event monitoring systems, and non-routine operational duties. Help Desk Analyst - Senior This is the specialist level ... Help Desk Analyst I Wayne State University...Help Desk Analyst I Wayne State University is searching for...new approaches, methods, procedures and enhancements to improve Help Desk performance and achieve optimal customer service more
    Wayne State University (06/26/24)
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  • Service Desk Analyst

    TEKsystems (Philadelphia, PA)
    Description: The Service Desk Analyst will, under general direction, respond to and diagnose software problems through discussions with clients and ... complex problems immediately while assigning more complex problems to senior level support. ESSENTIAL QUALIFICATIONS: * 2+ years of...QUALIFICATIONS: * 2+ years of related 1st level IT Service Desk \Help Desk experience. College… more
    TEKsystems (06/22/24)
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  • Service Desk Analyst

    TEKsystems (San Diego, CA)
    …This person will be assigned an East Coast mentor to get them off the ground. As a Service Desk Analyst , you will work alongside a team of 12 other analysts ... on ways to reduce the overall call volume. This analyst will take 15-20 tickets per day via ServiceNow,...has some scripting. Position Responsibilities * Work closely with Senior Service Desk Analysts and… more
    TEKsystems (06/26/24)
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  • Analyst , Service Desk

    GNC (Pittsburgh, PA)
    …achieve it. Be a part of helping others to Live Well! Job Description The Service Desk Analyst position provides first level problem determination, tracking ... appropriate + Log all issues properly into the IT Service Desk management software + Place ...+ Ability to work with and influence peers and senior management + Self-motivated with critical attention to detail,… more
    GNC (05/25/24)
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  • Service Desk Technical…

    Geisinger (Harrisburg, PA)
    Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of… more
    Geisinger (05/24/24)
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  • Service Desk Analyst

    TEKsystems (San Diego, CA)
    Description: We are hiring a Service Desk Analyst for a major construction company. In this role, you will work alongside a team of 12 other analysts ... Need citrix experience, as well. Position Responsibilities * Work closely with Senior Service Desk Analysts and escalation teams * Catch mistakes and… more
    TEKsystems (06/27/24)
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  • Service Desk Technical…

    Geisinger (Danville, PA)
    …entire enterprise health system. Services issues are reported as incidents or service requests. Using common trouble-shooting techniques and questions the analyst ... including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation… more
    Geisinger (06/20/24)
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  • Help Desk Analyst

    PRGX (Atlanta, GA)
    …to other teams. . Understand and communicate effectively with customers, including senior leadership team members. . Provide ongoing and timely feedback to the ... citizenship status, sex, pregnancy, religion, age (age 40 and over), disability, service in the uniformed services, genetic information, or any other classification… more
    PRGX (06/08/24)
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  • Administrative Analyst I/II/ Senior

    City of West Sacramento (West Sacramento, CA)
    …by the City Manager, an Administrative Analyst II may advance to a Senior Analyst upon demonstrating the abilities and competencies necessary to perform the ... variety of tasks, and provide excellent and timely customer service to internal and external customers. DEFINITION: The Administrative...full range of Senior Analyst duties, meeting the minimum qualifications… more
    City of West Sacramento (06/29/24)
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  • Senior Human Resources Analyst

    City and County of San Francisco (San Francisco, CA)
    …steps to advance in this selection process, which includes the following: Senior Human Resources Analyst Core Exam (Weight: 100%) Candidates self-certifying ... City jobs. + Key duties include conducting field or desk audits of the work performed by City staff,...Qualifications will be invited to participate in the online Senior Human Resources Analyst Core Exam. Candidates… more
    City and County of San Francisco (04/17/24)
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  • Senior Tier 1 Help Desk Support…

    ManTech (Glen Burnie, MD)
    …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 1 Help Desk Support Services Specialist** to join ... problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
    ManTech (06/28/24)
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  • Senior Technical Analyst

    HCA Healthcare (Nashville, TN)
    …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a broad ... over 156,000 hours volunteering in our communities. As a Senior Technical Analyst - with TriStar Centennial Medical...escalates incidents and requests beyond scope of ability to senior service resources** + **Logs and tracks… more
    HCA Healthcare (06/13/24)
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  • Senior Cost Analyst - ACEIT

    Serco (Beavercreek, OH)
    …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** **Serco is seeking a Senior Cost Analyst to join the team!** The Senior Cost Analyst will be a provide cost estimating and… more
    Serco (05/30/24)
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