- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist , Senior - Tier 1** to ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Senior - TS/SCI required** Transform technology ... into opportunity as a **Help Desk Support Service Specialist - Senior ** with GDIT. A career in enterprise IT means connecting and enhancing the systems… more
- Link Solutions Inc (Fort Stewart, GA)
- …ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist ( Senior -Level) to join our team at Fort Stewart, GA. + ... Secret Clearance required + Non-remote (relocation incentive available) The Help Desk Support Service Specialist will be responsible for supporting the US… more
- V2X (Springfield, VA)
- …most complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret ... obtain and maintain a Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Service Desk Specialist - Cleared ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- Nexagen Networks Inc (Rock Island, IL)
- …mainframe applications, and hardware. Handles problems that the first tier of help desk support is unable to resolve. May interact with network services, software ... systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service - specialist senior ... through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical...for the DOI/IA user base and leads the other Service Center Technicians in direction of providing the utmost… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** SENIOR CUSTOMER TECHNICAL SUPPORT SPECIALIST (HELP DESK ) (RDTE) Bowheads seeks a Senior Customer Technical Support Specialist (Help ... Network users to our designated customers. The Senior Customer Technical Support Specialist (Help Desk ) will manages all activities related to Help Desk… more
- Alliance Defending Freedom (Lansdowne, VA)
- …live out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for ... a highly skilled Senior Help Desk Specialist to...timely and proper fashion and in accordance with stated service level agreements (SLA's). + Perform diagnostic testing and… more
- General Dynamics Information Technology (Charlottesville, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a **Help Desk Support Service Specialist -...in field of expertise. + Escalates morecomplex problems to Senior Level. + Provides first contact and incident resolution… more
- Stratus Solutions (Washington, DC)
- …with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate information in an ... work environment You have previous experience providing exceptional customer service as the initial point of contact for users...Must have experience working in and knowledge of customer service and customer support principles and methods. * Must… more
- Three Saints Bay (Montgomery, AL)
- **Help Desk Support Specialist (4303)** Location **Montgomery, AL** Job Code **4303** \# of Openings **1** Apply Now ... LLC (Shearwater),** a subsidiary of Three Saints Bay, LLC, is seeking a **Help Desk Support Specialist ** with a **Secret Clearance** in **Montgomery, AL.** **We… more
- The MITRE Corporation (Mclean, VA)
- …you want to make, then choose MITRE-and make a difference with us. The MITRE Service Desk is seeking a talented Executive/VIP Support Technologist to join our ... Service Desk team. The role is a...a demanding, high-visibility frontline concierge position supporting our most senior executives and VIPs by offering both in-person and… more
- ManTech (Washington, DC)
- …for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented **Help Desk Support Specialist ** to join our team in the DMV area. ... + Possess familiarity with the ICON Knowledge Base, ITIL processes, and service delivery, capturing and implementing changes to knowledge articles and processes. +… more
- Insight Global (Charlottesville, VA)
- …mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. May interact with network services, software ... systems engineering, and/or applications development to restore service and/or identify and correct core problem. -Simulates or...in field of expertise. Escalates more complex problems to Senior Level. -Position may require lifting objects up (IT… more
- Randstad US (Bethesda, MD)
- service desk manager. + bethesda , maryland (remote) + posted 9 days ago **job details** summary + $30 - $50 per hour + temp to perm + bachelor degree + category ... details job summary: Job Title: Project Manager - Enterprise Service Desk Best Practices Location: [Remote] Department:...are seeking a highly skilled and detail-oriented White Paper Specialist to join our Project Management Office (PMO). The… more
- General Dynamics Information Technology (Washington, DC)
- …met. + Work within a large team, working most closely with Service Managers and Senior Service Desk Analysts, in order to drive service improvements. ... Required:** NACI (T1) **Job Family:** Business Operations **Skills:** Help Desk Operations,People Management, Service Desk Management...+ Service Desk Manager offers specialist advice and support on IT-related issues, ensuring the… more
- City of New York (New York, NY)
- …will also supervise the work and activities of Junior, Mid-level, and Senior Service Technicians. Administering and delivering ongoing modern workplace tools ... to ensure top quality solutions are available to aide Service Desk and operational staff. Monitoring and...Operations and supervise the activities/work of Junior, Mid-level, and Senior Service Technicians. Develop and maintain all… more
- General Dynamics Information Technology (Washington, DC)
- …met. + Work within a large team, working most closely with Service Managers and Senior Service Desk Analysts, in order to drive service improvements. ... safe and tomorrow is smarter. Our work depends on Service Desk Manager joining our team to...+ Service Desk Manager offers specialist advice and support on IT-related issues, ensuring the… more
- Koniag Government Services (Arlington, VA)
- …LLC,** a Koniag Government Services company **,** is seeking a ServiceNow Support Specialist Senior -Level IT Subject Matter Specialist with a Secret ... Apache web servers + Experience working with data analytics, Team auditing, ticketing ( service desk ) and custom coded applications + Experience working with… more