- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Service Desk Specialist - Cleared Tier 2** to join our team ... of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist , Senior- Tier 1** to join our team in ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- Insight Global (Highland Park, IL)
- …to Work and Crains Best Places to Work in Chicago. They are looking for a Service Desk Specialist to join their team and support approximately 700 users ... the organization including VIP users and C-level executives. The Service Desk Specialist will be...Specialist will be expected to provide excellent customer service while effectively troubleshooting a variety of Tier… more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist ** for a Full-Time position. **Job Summary:** The Service … more
- RightDirection Technology Solutions LLC (Washington, DC)
- …GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide ... Help Desk Tier I Specialist ...Help Desk Tier I Specialist - Cleared Washington,...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- IBM (Rocket Center, WV)
- …your unique skills and experience. Your Role and Responsibilities We are looking for a skilled Tier 2 Help Desk Support Specialist to join our team. This ... role involves resolving software issues and collaborating with Tier 1 support to ensure the effective resolution of...years of experience in a related technical support or service desk role. + Strong troubleshooting skills… more
- Stratus Solutions (Washington, DC)
- …USCP customers. Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ). Communicate information in an ... things you may do on any given day): Provide Tier I support for requests for service ...work environment. You have previous experience providing exceptional customer service as the initial point of contact for users… more
- Stratus Solutions (Washington, DC)
- …with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate information in an ... things you may do on any given day): Provide Tier I support for requests for service ...work environment You have previous experience providing exceptional customer service as the initial point of contact for users… more
- General Dynamics Information Technology (Bethesda, MD)
- …Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career in ... improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and tomorrow… more
- Insight Global (Franklin, TN)
- Job Description A client in the Franklin, TN area is looking for a Service Desk Specialist to deliver IT support via Phone, chat, or ticketing portal. Tis ... resource will be responsible for escalations from the Tier 1 support team. They will be working with...They will be maintaining ITIL-based best practices for enterprise-wide service desk processes. This candidate will be… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …10 + years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Senior - TS/SCI required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist -...applications, and hardware. + Handles problems that the first- tier of help desk support is unable… more
- General Dynamics Information Technology (North Liberty, NC)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI ... required** Transform technology into opportunity as a **Help Desk Support Service Specialist -...mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable… more
- NuAxis Innovations (Washington, DC)
- … Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- T and T Consulting Services (San Antonio, TX)
- …phones and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service . + ... "as needed" basis in support of the Primary Voice/Data Specialist ): + Operate and maintain mission specific SBU and...SBU and SVTC services as required. This includes VTC service in classrooms, transportable, command and control, conference room,… more
- Mercy University (Dobbs Ferry, NY)
- Service Desk Specialist Print...requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support. ... (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply Service Desk Specialist Salary $20.33 - $32.52 Hourly Location Tarrytown, NY Job… more
- General Dynamics Information Technology (Edwards AFB, CA)
- … desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provides first- tier software, hardware, and printing technical ... **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in...+ 3 years of directly related experience supporting help desk Tier 1, Tier 2… more
- V2X (Springfield, VA)
- …challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support ... and maintain a Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an… more
- Link Solutions Inc (Fort Stewart, GA)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist (Senior-Level) to join our team at Fort ... Clearance required + Non-remote (relocation incentive available) The Help Desk Support Service Specialist will...involves leading a team of support specialists who provide Tier II concierge-like support to users via email, Microsoft… more
- CACI International (Ashburn, VA)
- Service Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and...considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing… more
- General Dynamics Information Technology (Arlington, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a **Help Desk Specialist ,** you will help ensure today...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION… more