- UNIVERSAL Technologies, LLC (Long Island City, NY)
- UNIVERSAL Technologies is seeking a Service Desk Agent/Desktop Support Technician for an onsite position in Queens, NY. Applicants should be prepared for ... be eligible to work directly for UNIVERSAL Technologies. Position: The Service Desk / Desk Top Support position requires the ability to respond to a high… more
- TEKsystems (Sierra Vista, AZ)
- …enterprise service desks in the defense space. Under the Army Enterprise Service Desk , the System Support function handles incidents and requests ... as required. + Documents all customer interactions within a ticketing system. Skills: help desk support , Service desk , Support , Customer service ,… more
- Koniag Government Services (Rockville, MD)
- …to specific customer applications. + Serve as the initial point of contact for Service Desk support for agency programs. + Use proper troubleshooting ... Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support...or HDI Support Center Manager, Desktop Advanced Support Technician , Customer Service Representative.… more
- GCI Communication Corp (Anchorage, AK)
- …distribution lists through the exchange online and on-premises admin portals. + Update Service Desk support documentation as needed. Minimum Qualifications: ... DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Provide quality support for all Service Desk ...least one (1) year Tier I experience as a Service Desk Specialist, Desktop Technician ,… more
- University of Rochester (Rochester, NY)
- …with unique customer situations. + Assists with onboarding process and training of new Service Desk team members and provides team mentoring on an on-going ... GENERAL PURPOSE: Provides phone, remote and chat support for a large customer base whose business...Equivalent combination of education and experience required + Previous Service Desk or Call Center Experience preferred… more
- University of Rochester (Rochester, NY)
- … service in all interactions. + Acts as an on-call resource for the Service Desk . + Keeps abreast of current desktop and LAN technologies through continuing ... GENERAL PURPOSE: Provides first- and second-level troubleshooting and support for a variety of services, including but...Equivalent combination of education and experience required + Previous Service Desk or Call Center Experience preferred… more
- IT1 (Tempe, AZ)
- …a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our Service ... team and culture we have here at iT1! The Service Desk Technician I is... I is responsible for providing professional and excellent Service Desk Support . A strong… more
- TEKsystems (Sierra Vista, AZ)
- …knowledge will be a huge plus + Fundamental network knowledge will be a plus Skills: help desk support , Service desk , Support , Customer service , ... Description: A TEKsystems client is seeking qualified help desk support technicians to support...support one of the largest, most collaborative enterprise service desks in the defense space on a 12… more
- Katmai (Anchorage, AK)
- …+ Experience support iPhone and Android cell phones. + Experience with an IT support desk ticketing system. + Must be able to read, write, and speak fluent ... + Direct unresolved issues to the next level of support personnel after fully updating the service ticket with all details. + Provide accurate information on… more
- Leader Communications Inc. (Warren, MI)
- Position Summary The Help Desk Technician III will ensure all... + Trouble Ticketing Software + Extensive IT help desk / service desk support ... met for each request/ticket. + Provide metrics and status on help desk activities. + Provide technical support for the full range of IT tickets and requests from… more
- General Dynamics Information Technology (Washington, DC)
- …**ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and ... experience **US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - Comptia ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help Desk… more
- Harvard University (Cambridge, MA)
- …up to 50lbs, and periodically up to 100 lbs. with the assistance of others. Job Summary: Service Desk Assistants support the work of the Harvard Law School ... (https://hr.harvard.edu/salary-ranges#ranges) :052Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications: Minimum 6 months to one...Service Desk team, providing attentive and customer-focused technology … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - SWINGS- 1400 to... IV WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop, and/or systems hardware… more
- General Dynamics Information Technology (Bossier City, LA)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support ,IT Service Desk ,Troubleshooting ... Our work depends on a **Help Desk Technician II** joining our team to support ... support the Department of the Navy Enterprise Service Desk (NESD) activities at our Bossier… more
- State of Minnesota (St. Paul, MN)
- **Working Title: DOC Service Desk Technician ** **Job Class:...The incumbent is a member of the MNIT DOC Service Desk which DOC IT support ... field offices located throughout the state. As a DOC Service Desk Technician , you will...support requests are resolved by the MNIT DOC service desk within 72 hours Monday thru… more
- TEKsystems (Sierra Vista, AZ)
- …Skills' Details + Active Secret clearance, Current A+ Cert + 0- 6 months of help desk support experience or customer service experience for the department of ... service desks in the defense space. Under the Army Enterprise Service Desk , the System Support function handles incidents and requests from mission… more
- TEKsystems (West Bend, WI)
- …training for end users. Appropriately determine when to escalate to the next level of support . Skills: A+ , Service Desk , helpdesk , troubleshoot , ... Description: We are looking for a service desk individual with 6 months...Servicenow Top Skills Details: A+ , Service Desk , helpdesk , troubleshoot , support … more
- Amentum (Albuquerque, NM)
- Amentum is currently seeking a ** Service Desk Technician ** to support an IT Managed Services program in Albuquerque, New Mexico. The overall program ... includes a 500+ work force performing Enterprise IT support , Service Desk , and Telecommunications...Dispatch service request(s) to the appropriate IT support group or next level Tech , for… more
- TEKsystems (Sierra Vista, AZ)
- …enterprise service desks in the defense space. Under the Army Enterprise Service Desk , the System Support function handles incidents and requests ... *Active Secret clearance, Current A+ Cert* 1. ~0- 6 months of help desk support experience or customer service experience for the department of… more