- IT1 (Tempe, AZ)
- …a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician II to join our Service ... is a testament to the great team and culture we have here at iT1! The Service Desk Technician II is responsible for providing professional and excellent … more
- Caris Life Sciences (Phoenix, AZ)
- **Position Summary** The Service Desk Technician role is a technical support position that provides the first point of contact for end user support. This ... In this role, you will prioritize support efforts while keeping customer service at the forefront. Answers incoming helpdesk calls and helpdesk tickets, provides… more
- V2X (Reston, VA)
- …Thinking & Problem Solving: + Critical thinking and problem-solving abilities. + Business/ Service Desk Acumen: + Demonstrated ability to provide administrative ... system to log all actions related to incident and service request resolution. + Escalates tickets to Corporate IT...devices. + As a key member of the Global Service Delivery Team, supports other IT work centers and… more
- City of New York (New York, NY)
- …(Information Technology) Level: II Title Code No: 10209 Office Title: Help Desk Technician Work Location: 421 East 26th St., NYC Division/Work Unit: ... is seeking qualified candidates to fill a College Aide-Help Desk Technician position within the IT Department....in a college or graduate school. For Assignment Level II (Information Technology): Matriculation at an accredited college or… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …work orders, change requests, and project tasks + Train computer users and seasonal Service Desk staff. + Promote and encourage a "one team" attitude at ... lot of success and we're looking for a Tier II Help Desk professional to join the...timely resolution of issues. + Manage interactions, incident and service requests in ServiceNow + Provide on-site and remote… more
- T and T Consulting Services (San Antonio, TX)
- …work with appropriate Tier II or III administrators to quickly restore optimum service . + Provide a weekly report on the age of tickets currently in the queue, ... the week, average time to close a ticket by technician , average time to close a ticket by type,...SBU and SVTC services as required. This includes VTC service in classrooms, transportable, command and control, conference room,… more
- Insight Global (Kansas City, MO)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a healthcare environment… more
- General Dynamics Information Technology (Bossier City, LA)
- …be a meaningful part of improving how agencies operate. Our work depends on a **Help Desk Technician II ** joining our team to support the Department of the ... Help Desk **Skills:** Customer Service ,Help Desk Support,IT Service Desk ,Troubleshooting **Experience:**...GDIT, we foster a people-centric environment. As a **Help Desk Technician II ** supporting NESD,… more
- Robert Half Technology (Rome, NY)
- Description We are looking for a skilled Help Desk Analyst II . Based in Rome, New York, this role offers a contract to hire employment opportunity. As a Help ... Desk Analyst II , you will be responsible...and manage relationships with technology suppliers to ensure optimal service . * Provide advanced technical support and training to… more
- Global Resource Solutions (VA)
- …an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II . Job Description: Summary: The Help Desk ... position and certification requirements outlined in DoD Directives 8570.01-Mfor Information Assurance Technician Level 2 within 6 months of the date of hire.… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician II Transform technology into opportunity as a Help ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk ... Desk Technician II with GDIT. A career in… more
- Leidos (Norfolk, VA)
- …issues for end-users of the organization's products and services. Primary Responsibilities As a Service Desk RDM Technician , you will: + Use automated ... **Description** Leidos Managed Services Division, SMIT Service Desk RDM Team has an... RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This… more
- Robert Half Technology (Oklahoma City, OK)
- Description Job Title: Help Desk Technician (Contract to Hire) Location: Oklahoma City, OK Position Type: Contract to Hire Job Description: The Help Desk ... to higher-level support when necessary. + Ensure excellent customer service and maintain a professional demeanor. Qualifications: + High...a related field preferred. + Experience in a help desk or technical support role. + Proficiency with Windows… more
- Empire State University (NY)
- …State University, Office of Information Technology Services, seeks a full-time IT Service Desk Technician (State Title: Instructional Support Associate) ... of our New York state locations. As an IT Service Desk Technician at Empire...AT ###, ext. 2240. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF… more
- NANA Regional Corporation (Denver, CO)
- …portals, Army Knowledge Enterprise Architecture and Army Enterprise Info-structure. This Help Desk Technician position will be at Rocky Mountain Arsenal near ... Commerce City, CO. Our **Help Desk Technician ** will perform as a member...tickets from direct users and from the Army Enterprise Service Desk (AESD) through the AESMP Ticket… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/Help Desk Technician (BWAK) Bowhead is seeking an On-SiteCall Center/Help Desk Technicianto provide technical support to end-users ... in Barrow, AK. The Call Center/Help Desk Technician will be responsible for providing...responsibilities with professionalism and courtesy; excellent customer & personal service . + Set up equipment for employee use, performing… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network+, or Security+… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …* Career Development * Hiring Immediately_ **BASIC PURPOSE:** The primary purpose of the Help Desk Technician - Tier I is to provide front-line for the Love's ... Support Center. The Help Desk Technician - Tier I's job is...trends for ways to prevent future problems; alerting Help Desk Tech II 's when potential trends in… more
- TEKsystems (Ann Arbor, MI)
- …plus (Especially PowerShell, bash/zsh, or Python) **Must have MacOS experience** Skills: Help desk , Support, Service desk , Servicenow, Windows 10, Windows, ... Description: This position will be a Tier I / Tier II IT Support role. Excellent customer service skills. Phone/chat support experience a plus because of remote… more
- Gama-1 Technologies (Silver Spring, MD)
- Help Desk Technician I This position is part of a larger team of IT Customer Service professionals, engineers and managers who follow the ITIL framework. You ... IT Customer Support field. This position includes working with service delivery metrics, Service Level Agreements (SLAs),...during times of surge (this will include desktop Tier II activities or Tier III activities) + Work a… more