- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... MS and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service … more
- Red River (Chantilly, VA)
- …who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team at the ... Service Desk . This position will handle technical...Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble… more
- ManTech (Chantilly, VA)
- …entry level position. **Responsibilities include, but are not limited to:** + The Service Desk Specialist are the Tier 1 team members of an Information ... ManTech is seeking a motivated, career and customer-oriented Service Desk Specialist to join our team in Chantilly, VA. Excellent… more
- GovCIO (Washington, DC)
- …/Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
- GovCIO (Washington, DC)
- …technical solutions in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-DC-Washington_… more
- Leidos (Reston, VA)
- …Summary:** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer ... software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should… more
- General Dynamics Information Technology (AL)
- …Program at Fort Novosel. AL. Operate as the first point of contact after the Army Enterprise Service Desk ( Tier 1 ), addressing incidents and service ... addressed. + Operate as the first point of contact after the Army Enterprise Service Desk ( Tier 1 ). + Provide customer support to address incidents… more
- Parsons Corporation (Colorado Springs, CO)
- …Information (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 Service Desk problem identification, diagnosis ... need your help. Our Team is looking for a ** Service Desk Technician** . In this role...and resolution of problems. Provides support for escalation to Tier 2 and 3 and communication of status to… more
- General Dynamics Information Technology (AL)
- …Program at Fort Novosel. AL. Operate as the first point of contact after the Army Enterprise Service Desk ( Tier 1 ), addressing incidents and service ... incidents, that are not resolved by the Army Enterprise Service Desk , are efficiently addressed. + Manage...and service requests, which are escalated from ( Tier 1 ), employing advanced troubleshooting and technical… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer ... weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA... service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... and Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- TEKsystems (Scott Air Force Base, IL)
- …of work. Skills Active, Directory, Windows, Powershell Top Skills Details 1 . Tier 2 and 3 Service Desk - Remedy Tickets Create/Receive/Escalate/Track ... is required Description Our customer is looking for a Tier 2-3 Service Desk technician...Sec + 5. Active Directory Additional Skills & Qualifications 1 . Good communication skills to interact with team members… more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist**...resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist**...1 employing Incident Management (IM), Knowledge Repository (KR), Service Request (SR), Problem Management (PM), and Service… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... of 3 years of experience in Tier 1 Support, Technical Support, or Help Desk ...Network Troubleshooting. * Skilled in Remote Support and managing Service Desk Tickets. * Familiarity with handling… more
- Leidos (Norfolk, VA)
- …Pay: $26-$28/ hour. Offer is dependent on exact position hired against. The SMIT Service Desk RDM Team has an opening for an experienced technician to ... the organization's products and services. **Primary Responsibilities** **As a Service Desk RDM Technician, you will:** +...or more experience supporting NNPI and/or SIPR in a Tier 1 role. + Ability to attain… more
- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …video: https://vimeo.com/732533072 Job Description HII - Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) to provide financial ... professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies...Courts. This position is eligible for 100% remote work. Tier 1 Support Desk Analyst… more
- Motion Recruitment Partners (Dallas, TX)
- Tier 1 Help Desk Support Dallas, Texas...Technician to manage Tier 1 and Tier 2 tickets and troubleshoot service incidents using the ... diploma or equivalent is preferred. + Experience in customer service within a call center setting. + Prior help... within a call center setting. + Prior help desk or technical support experience is a plus. +… more
- Motion Recruitment Partners (Grand Prairie, TX)
- IT Help Desk - Tier 1 ...Tier 2 ticket and issues. Along with supporting service incidents while using the appropriate ticketing systems. The ... + High School Degree or equivalent preferred + Customer service experience in a call center environment + Help... experience in a call center environment + Help desk or technical support experience preferred + Knowledge and… more
- TEKsystems (Colorado Springs, CO)
- …, windows 10, TS/SCI, Poly, DSS, Defense Intelligence Agency, DIA, Tier 1 , Entry-level Top Skills Details help desk ,customer service ,windows 10 ... or swings position in Colorado Springs There will be 1 weekend a month. Please see WORK ENVIRONMENT section...Resolves technical problems and answer queries by telephone or self- service ticket in support of internal and/or outside customer… more