- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... MS and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service … more
- Insight Global (Belleville, IL)
- …Skills and Requirements 2 years work experience in a Tier 1 IT Service Desk setting OR Associates Degree in Information Technology, Management ... Job Description A client in the greater Belleville, IL area is looking for a Tier I Service Desk candidate to join their team. This position is open because… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for… more
- General Dynamics Information Technology (Washington, DC)
- …support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily operation of the ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- GovCIO (Washington, DC)
- …/Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
- Seek Now (Louisville, KY)
- …on operational and service level metrics. + Works closely with staff by providing Tier 1 Service Desk support. + Identifies, recommends and ... and workflow. + Provides Tier 1 support, including on-call and Service Desk duties and escalation to Tier 2 support as necessary. + Records… more
- GovCIO (Washington, DC)
- …technical solutions in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-DC-Washington_… more
- General Dynamics Information Technology (AL)
- …Program at Fort Novosel. AL. Operate as the first point of contact after the Army Enterprise Service Desk ( Tier 1 ), addressing incidents and service ... addressed. + Operate as the first point of contact after the Army Enterprise Service Desk ( Tier 1 ). + Provide customer support to address incidents… more
- Parsons Corporation (Colorado Springs, CO)
- …Information (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 Service Desk problem identification, diagnosis ... need your help. Our Team is looking for a ** Service Desk Technician** . In this role...and resolution of problems. Provides support for escalation to Tier 2 and 3 and communication of status to… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer ... weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting… more
- TEKsystems (Orlando, FL)
- TEKsystems is seeking an experienced Tier 2 Service Desk analyst, for a 6 month contract to hire role with a nationally recognized organization in Orlando, ... that schedule. Hours: 8am-6pm Requirements: + 3+years of IT Service Desk experience (specifically Tier ...This position serves as an escalation point for the Tier 1 Technology Support team. Primary Responsibilities:… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA... service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... and Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- NuAxis Innovations (Kansas City, MO)
- ** Tier II Service Desk Specialist**...resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are ... Location **Kansas City, MO** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...and community.We are currently seeking a talented and motivated ** Tier II Service Desk Specialist**… more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist**...resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist**...1 employing Incident Management (IM), Knowledge Repository (KR), Service Request (SR), Problem Management (PM), and Service… more
- Leidos (Rockville, MD)
- …Looking for an opportunity to make an impact? Leidos currently has an opening for a **Help Desk Analyst ( Tier 1 )** . This is an exciting opportunity to use ... Regulatory Commission (NRC)** . In this mission we provide Tier 1 Help Desk Support...support to our clients. **Primary Responsibilities** **:** + Provides Help/ Service Desk support to end users on… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... of 3 years of experience in Tier 1 Support, Technical Support, or Help Desk ...Network Troubleshooting. * Skilled in Remote Support and managing Service Desk Tickets. * Familiarity with handling… more
- Leidos (Norfolk, VA)
- …Pay: $26-$28/ hour. Offer is dependent on exact position hired against. The SMIT Service Desk RDM Team has an opening for an experienced technician to ... the organization's products and services. **Primary Responsibilities** **As a Service Desk RDM Technician, you will:** +...or more experience supporting NNPI and/or SIPR in a Tier 1 role. + Ability to attain… more
- Motion Recruitment Partners (Dallas, TX)
- Tier 1 Help Desk Support Dallas, Texas...Technician to manage Tier 1 and Tier 2 tickets and troubleshoot service incidents using the ... diploma or equivalent is preferred. + Experience in customer service within a call center setting. + Prior help... within a call center setting. + Prior help desk or technical support experience is a plus. +… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service ... consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and...monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** ... **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA...**Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A… more