- Sparks Group (Winston Salem, NC)
- …Sparks Group in partnership with a financial services company is seeking an Incident Management Analyst . As the Incident Management Analyst , you ... coordinate incident management tools, processes, and interfaces with other service management processes. Investigate, analyze, and resolve incidents and… more
- Sparks Group (Winston Salem, NC)
- …Group and a financial services company have partnered to find a Business Continuity Analyst . As the Business Continuity Analyst , you will be responsible for ... test technical recovery plans. Support recovery plan execution and service restoration. Ensure employee training and plan updates Qualifications/Background Profile:… more
- Sparks Group (Langley Park, MD)
- …with a leading healthcare research hospital and is seeking a skilled Senior Payroll Analyst to contribute to the efficient and accurate processing of payroll for a ... experience, including 2 years in a supervisory role. Strong customer service orientation. In-depth knowledge of payroll practices and regulations. Proficiency in… more
- TEKsystems (North Chicago, IL)
- Description: The Service Management Analyst is accountable for confirming that the appropriate production processes and quality metrics are executed for ... of 2-4 years of combined experience in Information Technology. Skills: Business Analysis, Service Management , Vendor Management , Managing KPIs and SLAs… more
- NYU Rory Meyers College of Nursing (New York, NY)
- Position Summary The ITSM Analyst maintains and enhances IT Service Management (ITSM) processes to ensure NYU IT services are delivered to the University ... EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity Share this job (https://uscareers-nyu.icims.com/jobs/14164/it- service - management - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336115631) Need… more
- Paccar Winch Inc. (Renton, WA)
- …facing publications, the intern will perform a combination of the following functions: 1) Service Management Analyst + Gather information, analyze data, and ... In this role, the Analyst intern will work in three different Service Platforms teams: Service Management , Service Bulletins and Service Manuals.… more
- TEKsystems (Atlanta, GA)
- …scripts; user account and group creation, and maintenance; password management ; filesystem creation; basic troubleshooting (top, vmstat, nslookup, ping, etc.). ... of experience with Microsoft Excel 3. 3-5 years of experience with day-to-day management of technical teams' work queues, SLAs, process and standards compliance JOB… more
- Capgemini (Austin, TX)
- …per Section 514 Software License Management . Helping to make updates to Service Management Manual (SMM) Documentation, including Sections 502 IT Asset ... This position will focus on within IT Asset Management such as: Coordinating the STS Contract and...Maintenance Renewal Timeliness SLA by reviewing ITSLM and submitting Service Level Exception Requests as needed for this SLA.… more
- HTC Global Services Inc (Charlotte, NC)
- …& Long Term Disability Insurance, and a variety of other perks. Job Summary: The Service Management Reporting Analyst will be responsible for managing and ... delivering data-driven reports and dashboards related to IT service management . This role involves working with ServiceNow to extract data and utilize tools such… more
- Amentum (Fort Carson, CO)
- …security solutions to customers around the world. If you are an experienced Case Management Analyst seeking a way to positively impact US National Security, ... **Case Management Support Analyst I** Amentum is...to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and immediately… more
- Modernizing Medicine (Boca Raton, FL)
- …liaison as accounts request the provision by adding, removing, reducing, or canceling service . The Order Management Analyst reviews contracts, order forms, ... members across the US. ModMed (https://www.modmed.com/company/) is hiring a driven Order Management Analyst to join our positive, passionate, and high-performing… more
- GCI Communication Corp (AK)
- …Service Assurance + Service Assurance/ Service Acceptance + Problem Management + Reporting Analyst Process Improvement; Service Assurance; ... GCI's Service Assurance Analyst I will provide...oversee polices and processes to ensure performance, quality of service , Network management , testing and service… more
- SRP (Phoenix, AZ)
- … continuity, discovery, & CMDB/CSDM Reporting. Reporting to the Sr Manager, IT Governance & Service Management , the Sr ITIL Analyst is responsible for the ... + 10 Employee Resource Groups for career development, community service , and networking **Summary** The Senior ITIL Analyst...owner for ITIL disciplines as they relate to current Service Management practices across the enterprise, and… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …systems following industry best practices and principles of structured Information Technology Service Management . The Business Systems Analyst is expected ... Asia and the Middle East. We are currently seeking a Business Systems Analyst in the Information Technology department, reporting to the Systems & Solutions Manager.… more
- Dartmouth Health (Lebanon, NH)
- Overview The Workforce Management Analyst works independently using workforce management tools to provide support and effective staff planning to deliver the ... of service to patients within the Patient Service Center environment. The analyst must have...ability to effectively communicate the resulting analysis to the management team. Responsibilities 1. Forecast call volumes with a… more
- US Secret Service (Washington, DC)
- …efforts that support the mission of the Secret Service . This Supervisory Management and Program Analyst position starts at a salary of $163,964.00, GS ... Summary Joining the Secret Service , Office of Human Resources, Human Resources Research...here. Responsibilities The selectee will serve as a Supervisory Management and Program Analyst in the Office… more
- Janus Henderson Investors (Denver, CO)
- …This position involves a mix of technical expertise, customer service skills, and process management . The IT Service Analyst acts as a bridge between the ... love to hear from you! Your opportunity An IT Service Analyst plays a pivotal role in...improvement. This role will have the following responsibilities: + Service Management : Monitor and manage IT … more
- Michigan State University (East Lansing, MI)
- … (ITSM) practice implementation and education. Reporting to the Service Management Office Manager, the Asset Analyst identifies, tracks and analyzes IT ... Job postings Asset Analyst / Information Technologist I Back to search...solid understanding of IT infrastructure and experience supporting IT service management delivery. Responsibilities of the position… more
- Community Health Network (Indianapolis, IN)
- …calls from the IT Service Desk. The Tier II Service Desk Analyst assists in problem management and provides a deeper analysis of a customer's incident ... Tier II Service Desk Analyst Job Ref 2407507...Tier II Service Desk Analyst Job Ref 2407507 Category Professional & Business...it without you. **Make a Difference** The Tier II Service Desk Analyst will be responsible for… more
- Northrop Grumman (Warner Robins, GA)
- …now and in the future. Northrop Grumman Defense Sector is seeking a Business Management Analyst (Level 2)/Principal Business Management Analyst (Level ... 29. The NG-MIP program is an opportunity for transitioning service members to gain valuable civilian work experience through...In this role, the selected candidate will: The **Business Management Analyst ** will support the Systems and… more