- Capgemini (Warren, NJ)
- **Job Title** : Service Management Lead - Incident Problem Change Operations Lead **Location** :Warren, NJ- Hybrid - Must be willing to go into the ... : 0-15% **Job description:** We are looking for a Service Management lead who is...Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US MS_ **Title:** _Service Management Lead - Incident , Problem,… more
- Truist (Charlotte, NC)
- …1st shift (United States of America) **Please review the following job description:** The Incident Management Lead is responsible for overseeing and managing ... technology organization. Their main goal is to restore normal service operation as quickly as possible while minimizing impact...incident management processes and best practices; Lead incident management meetings and… more
- JPMorgan Chase (Tampa, FL)
- …**Job responsibilities:** + Lead and develop the global 24/7/365 Payments Incident Management Team, determine and implement global best practices + ... Operational Resilience, our Payments organization has established a 24/7 incident management team to handle any business...the Firm, and the Market. As a Payments Global Incident Lead within the Payments organization, you… more
- Wells Fargo (New York, NY)
- …As the GlobalLlead of Commercial and Corporate & Investment Banking Technology F1 Incident Management , you will be responsible monitoring the production support ... **About this role:** Wells Fargo is seeking a Senior Lead Systems Operations Engineer in Technology as part of...technical products and services + Drive a global F1/ incident management strategy + Drive resolution of… more
- PSEG (Bethpage, NY)
- …by four (4) years of incident management and problem management experience; + Excellent understanding of service development, management and ... a particularly exciting time to join PSEG. **Job Summary** ** Incident Manager/Problem Manager Lead ** The purpose of...develops and maintains the incident and problem management processes, and ensures that all Service … more
- Lowe's (Mooresville, NC)
- …escalation. + Identifies opportunities to improve the efficiency and effectiveness of incident management procedures. + Monitors and supports decisions regarding ... and analysis methods; etc.). **Preferred Qualifications:** + Previous experience working in an Incident Management role. + 5-6years of experience in security … more
- Insight Global (Houston, TX)
- …include leading incident discussions to focus multiple engineering teams on service restoration in a collaborative manner while keeping everyone on the same page ... Job Description Incident Managers are an integral part of the...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- Toyota (Plano, TX)
- …reporting, and automation around problem discovery. + Continuous Improvement of our service management execution. **What You Bring** + A bachelor's degree ... distance to Plano, TX. **What You'll Be Doing** + Lead Technology Operations Center activities, engagement, and escalations. +...or related field + 10+ years of experience in incident management and/or problem management … more
- Truist (Charlotte, NC)
- …1. ServiceNow Incident Module Enhancement Ingestion and Backlog Support 2. Incident Management Capability Roadmap Development 3. Governance and oversight for ... the Incident ...4. Excellent Communication skills (verbal and written) 5. IT Service Management experience 6. Knowledge/Experience with report… more
- Synchrony (Stamford, CT)
- Job Description: **Role Summary/Purpose:** The VP, Senior Incident Response Lead is part of the Synchrony Joint Security Operations Center (JSOC) leadership ... that aim to enhance and mature the Synchrony detection, and incident response capabilities. Through collaboration with JSOC leaders, Cyber Intelligence, and… more
- Citigroup (Irving, TX)
- …and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management . As a bank with a brain and a soul, Citi creates ... enable growth and progress together. **The Role:** Citi's **Cloud Incident Response (IR) Team** is looking for a highly...no two days will be the same. **Responsibilities** + Lead and support in-depth triage and investigations of urgent… more
- Penn Medicine (Philadelphia, PA)
- …The Lead is responsible for coordinating multiple 24x7 cybersecurity incident follow-up activities, technical research and analysis of threat and vulnerabilities ... analysts, ensuring the highest quality in the delivery of response services + Assist management in process, service and SLA development, metrics creation and … more
- MindPoint Group (Columbus, OH)
- …cybersecurity events from SOC customers via phone or email in the SOCs Incident Management System(IMS) + Learn new open and closed-source investigative ... Incident Response Analyst - Weekend Night Shift Lead (Tier 2) **Department:** SOC **Location:** MindPoint Group is...facing environments + Ability to maintain a positive customer service mentality **Desired:** + Previous SOC or incident… more
- The Walt Disney Company (San Antonio, TX)
- …positive change across the VX org and by aligning with impacted partners in the Incident Management purview. + Lead and drive execution and delivery of ... the legacy of Disney, Day to day leader for Incident Management Analysts and Hulu, embrace unconventional...in the following purviews: **What You Will Do** + Lead Incident Response for mass-impacting issues +… more
- MindPoint Group (Washington, DC)
- …cybersecurity events from SOC customers via phone or email in the SOCs Incident Management System(IMS) + Learn new open and closed-source investigative ... Incident Response Analyst - Weekday 2nd Shift Lead (Tier 2) - Clearance Required **Department:** SOC **Location:**...facing environments + Ability to maintain a positive customer service mentality **Desired:** + Previous SOC or incident… more
- NBC Universal (Universal City, CA)
- …restoration and collaborating with technology teams to prevent recurrence. Key Responsibilities: + Incident Management : Lead the response to IT incidents, ... Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and...of the world. We are looking for an experienced Incident Management Engineer to join our Global… more
- General Dynamics Information Technology (Chantilly, VA)
- …apply now to become a part of our mission-driven GDIT team, ensuring effective incident management and superior service delivery. The likely salary range ... Family:** Systems Administration **Skills:** Information Technology Infrastructure Library (ITIL),IT Incident Management ,System Administration **Experience:** 3 + years… more
- Insight Global (Charlottesville, VA)
- Job Description Insight Global is looking for an Incident Response Security Technical Lead to support a company on a contract from November to September. This ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …tuning of SIEM use cases. + Managed Service Provider (MSP) and Vendor Management : + Lead , motivate, and appraise external MSP and vendor teams that are ... entity other than @Olympus.com, it is likely not legitimate._ **Job Description** The Incident Response Leader is responsible for the management and response to… more
- Comcast (Centennial, CO)
- …events like Formula 1, the UEFA Euros, the Olympics and more. **RESPONSIBILITIES** + Lead service incident investigations to resolution in order to ensure ... requirements. Our Cloud Video Platform (CVP), provided as a service , offers our customers a diverse product catalogue. By...are engaged and focused on remediation + Follow our incident management framework in a consistent manner… more