- Stanford Health Care (Palo Alto, CA)
- …with other information technology teams including Infrastructure, Integration, Reporting, and the help desk . * Maintain up-to-date project documents for all ... of America) A Brief Overview The Principal Business Systems Analyst for ServiceNow supports core functions of...Provide tier-2 support of application incidents reported through the help desk . Ideal candidates will have: *… more
- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst ...desk and ticket management + Working knowledge of ServiceNow + Functional understanding of finance is a plus ... us to make legends happen! THE ROLE We leverage ServiceNow as our ticket platform for venues and corporate...crucial role in ensuring the smooth operation of our help desk . You will be responsible for… more
- TEKsystems (New York, NY)
- …One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk ... phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service… more
- TEKsystems (Washington, DC)
- Description The Service Desk Analyst will work remotely majority...to ensure the smooth operation of the team Skills Help desk , Support, Help ... every 6 months The primary responsibility of the Service Desk Analyst is to provide customer focused...certification a plus * MOS certification a plus * ServiceNow certification a plus * HDI Service Desk… more
- Robert Half Technology (Madison, WI)
- …would love to hear from you. Requirements * Minimum of 1+ years of experience as a Help Desk Analyst or similar role in the Financial Services industry. * ... Description We are recruiting for a Wisconsin Help Desk team due to growth!...to escalate issues. - General knowledge and experience with ServiceNow , Salesforce, and adept at navigating different systems while… more
- Zones LLC (Bowling Green, KY)
- Help Desk Analyst (L 1.5) Professional Services Bowling Green, Kentucky Apply Description Position at Zones LLC. Position Overview: Term: 6 months - possible ... screen and Tuberculosis test What you'll do as the Help Desk Analyst The requirements...categorize incidents and service requests in the ticketing system ( ServiceNow ) ensuring accurate and detailed documentation. + Troubleshooting: Perform… more
- TEKsystems (Oklahoma City, OK)
- Description Job Description General Description: The Service Desk Analyst provides support for basic technology-related incident resolution and requests reported ... components, including desktops, mobile devices and related peripherals. The Service Desk Analyst is responsible for collecting information through a… more
- TEKsystems (New York, NY)
- Description The Service Desk Analyst is responsible for providing telephone and in-person support for Firm applications, PCs, laptops, tablets, smartphones and ... desk , Windows OS, MS Office, document management, Citrix/VPN, iManage, Intune, ServiceNow Top Skills Details legal service desk ,Windows OS,MS Office,document… more
- Robert Half Technology (Denver, CO)
- Description We are offering a contract to permanent employment opportunity for a Help Desk Analyst I in Denver, Colorado. Focused on the IT industry, this ... members to resolve complex technical issues, ensuring efficient operations. * Utilize ServiceNow or other related ticketing systems to manage and track support… more
- TEKsystems (Columbus, OH)
- Description Job Description: Summary: TEKsystems is seeking a Service Desk Technician for one of our clients based out of Columbus, OH. This person serves as the ... Center practices and procedures. Competencies Required: * Manages Customer Support Analyst workload by responding to user's questions, incidents, and requests in… more
- TEKsystems (Fort Mill, SC)
- … train junior analysts Skills Help desk , Support, Troubleshooting, Service desk , Office 365, Servicenow Top Skills Details Help desk ... from internal staff through multiple and all channels used by the Service Desk including phone, reservation, customer initiated incidents, and Chat * Troubleshoot IT… more
- Huntington Ingalls Industries (San Antonio, TX)
- …Job Description HII-Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) that will provide help desk and system deployment ... District and Bankruptcy Case Management, Electronic Case Filing (CM/ECF). The analyst will be required to have troubleshooting, analytical, and decision-making… more
- Robert Half Technology (Catoosa, OK)
- Description Position Overview: A Helpdesk Analyst (Tier One) is the first point of contact for users experiencing technical issues. They provide frontline support by ... work efficiently in a fast-paced environment. + Experience with ticketing systems (eg, ServiceNow , Zendesk, or similar) is a plus. + Knowledge of Active Directory,… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... Our client is looking to hire a Helpdesk Analyst . The daily responsibilities include logging, tracking, and...documented in a detailed manner in a ticketing tool ( ServiceNow ). An average call lasts approximately 6 minutes; the… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5201/tier-1-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring… more
- Robert Half Technology (St. Louis, MO)
- Description Our client is seeking a highly motivated Spanish Bilingual Help Desk Analyst for a Tier 1.5 position in a Windows-based environment. This is a ... and resolutions in detail in a ticketing system (eg, ServiceNow , Zendesk). + Communicate effectively with both technical and...and written). + 1+ years of experience in a Help Desk Analyst or similar… more
- TEKsystems (Des Moines, IA)
- …Help desk support, Help desk ,sccm,remote access call center software,Troubleshooting,vpn,software installation,active directory,bitlocker, servicenow ... with taking calls and providing onsite support. The Support Analyst I is responsible for providing day-to-day technical support...FAQ's. * Recommend improvements for quality and consistency. Skills Help desk support, Help … more
- TEKsystems (Farmington Hills, MI)
- …office Top Skills Details Help desk support,Windows 10,Customer service,Windows,Desktop,Active directory,Imaging,Technical support,Office 365,Ticketing system, ... Users and Management to remediate issues and strive to provide a positive Service Desk experience. Skills Help desk support, Windows 10, Customer service,… more
- Koniag Government Services (Chantilly, VA)
- …technical certifications. + Experience with ServiceNow . + Knowledge as a Tier 2 Help Desk Technician. + Experience supporting web sites hosted on the Cloud ... a Koniag Government Services company, is seeking a Systems Analyst to support **KITS** and our government customer. **This... and/or Remedy. + 2 years of experience doing Help Desk operations. + Knowledge/experience in resolving… more