- ServiceNow, Inc. (Santa Clara, CA)
- …saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over ... of the Fortune 500(R). Our intelligent cloud-based platform seamlessly connects people, systems , and processes to empower organizations to find smarter, faster, and… more
- ServiceNow, Inc. (Santa Clara, CA)
- …saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over ... of the Fortune 500(R). Our intelligent cloud-based platform seamlessly connects people, systems , and processes to empower organizations to find smarter, faster, and… more
- CAI (Fort Myers, FL)
- …etc. + Keep up to date system information in ServiceNow for asset tracking + Rotate On- Call schedule with the rest of the team + Rotate managing the ... to over 2500 county staff, monitor work queues, open, update and close ServiceNow Incidents + Thoroughly and accurately document the details of a user request… more
- CACI International (Oklahoma City, OK)
- …and troubleshooting of computers. + Knowledge of help desk call tracking management systems ; ServiceNow desired. **Desired:** + Strong verbal ... Provide statistics for the weekly Service Desk report on call trends. + Once fully trained, this role can...routing incidents, as necessary, to product line, application, or system support specialists. + Interviews user to collect information… more
- General Dynamics Information Technology (Chantilly, VA)
- …Demonstrated experience performing Tier 1 through Tier 4 support, including both systems troubleshooting and incident tracking and management + Demonstrated ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Systems Engineering **Skills:** Active Directory (AD),Linux,Microsoft Windows,Virtual Infrastructure **Experience:**… more
- Novo Nordisk (Plainsboro, NJ)
- …building and maintaining interfaces between enterprise applications, infrastructure, and security systems such as ServiceNow , Qlik, PowerBI, AWS, Azure, Anomali, ... knowledge of architecture and development patterns for on premise systems and public cloud to design and deliver solutions...Experience with common platforms such as Office 365 and ServiceNow is desired + Experience recording and tracking… more
- Houston Methodist (Houston, TX)
- …sessions with key customers. + Develops detailed system test plans, executes system test cases and provides issue tracking and consolidation. Manages a ... Budgeting 8. Grants Management 9. Procurement 10. Vendor management 11. ** ServiceNow IT Service Management:** 12. Hands-on experience handling Incidents, Requests,… more
- Amentum (Washington, DC)
- …Tier 2 support while multitasking in a fast-paced environment and utilizing the ServiceNow ticketing system . One of your strong points is your eagerness ... Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and...in troubleshooting end-user issues with hardware and software + ServiceNow ticketing system experience + Experience averaging… more
- ManTech (Mclean, VA)
- …and updating records and tracking databases. + Answering questions regarding system procedures, online transactions, systems status and downtime procedures + ... updating records and tracking databases. + Answering questions regarding system procedures, online transactions, systems status, and downtime procedures. +… more
- Capgemini (Atlanta, GA)
- …incidents according to SLA (service level agreements) + Experience with IT ticketing system , ServiceNow preferred + May require availability outside of regular ... the response to critical, business-impacting IT service disruptions, using the ServiceNow platform to lead incidents, ensure timely communication to partners, and… more
- NCR VOYIX (Atlanta, GA)
- …MS command line and Powershell utilities, ServiceNow Incident Management system , Knowledge Base Systems , hardware troubleshooting Summary of Duties: The ... support. + Documentation and incident management using the USPS ' ServiceNow ticketing system . + Ordering replacement parts....list. Please do not forward resumes to our applicant tracking system , NCR Voyix employees, or any… more
- Bausch Health (Bridgewater, NJ)
- …of Desktop Support Specialists. + Provides local support and acts as the ServiceNow representative for desktop support, tracking trends and communicating issues. ... of various software platforms being used in desktop management including ServiceNow /Cellebrite/InTune/PullPrint/etc. + This role is expected to be onsite full time… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …more than three hundred users by email, Microsoft Teams, tickets assigned within the ServiceNow incident tracking system , or walk-in issues. The Support ... RNEC during duty hours are responded via email, phone call , or deskside support within Service Level Agreements (SLAs)....account verification and management within the Army Training Certified Tracking System . + Update and maintain the… more
- HTC Global Services Inc (Troy, MI)
- …3rd party applications highly desired. + Experience utilizing ticket management system ServiceNow preferred. + Previous Healthcare Industry Experience Required. ... to vendor as needed and monitor vendor tickets for resolution. + Provide after-hours "on- call " support to troubleshoot and resolve system issues. + Work with… more
- GovCIO (Columbus, OH)
- …Design, develop, and prepare training materials and aids for users, operators, and system administrators on PBGC systems and enhancements. + Develop and maintain ... of incident and problem management processes. + Experience with tools like ServiceNow for ticket tracking and reporting. + Familiarity with cybersecurity… more
- General Dynamics Information Technology (Elkridge, MD)
- …to obtain and maintain a CI Polygraph + Experience in working with a ticketing system , such as Remedy, SCSM, ServiceNow + Strong written and verbal communication ... **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems ,Information Technology (IT) Systems Support, Systems Support… more
- HTC Global Services Inc (Buffalo, NY)
- …support of Meditech Client/Server EHR. + Experience utilizing ticket management system ServiceNow preferred. + Previous Healthcare Industry Experience Required. ... to vendor as needed and monitor vendor tickets for resolution. + Provide after-hours "on- call " support to troubleshoot and resolve system issues. + Work with… more
- Abbott (Abbott Park, IL)
- …& recommend alternatives to streamline process flows. + Document issue resolution in Incident tracking system (Zendesk and ServiceNow ) + Work closely with ... enhancements to existing objects and help resolve customer issues within Corporate HR systems and processes. You're a great match if you enjoy delivering excellence,… more
- General Dynamics Information Technology (Elkridge, MD)
- …to obtain and maintain a CI Polygraph + Experience in working with a ticketing system , such as Remedy, SCSM, ServiceNow + Strong written and verbal communication ... **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems ,Information Technology (IT) Systems Support, Systems Support… more
- CareOregon (Portland, OR)
- …operating systems . + Prioritize incidents and document within appropriate tracking systems . + Configure, deploy, maintain, troubleshoot and support computer ... Propose and write basic content for online knowledge base systems . + Participate in a 24x7 on- call ...as Microsoft Office and Office 365 + Centralized authentication systems , such as Active Directory + Centralized system… more