- Aequor (San Diego, CA)
- Job Title: IT Analyst Location: San Diego, CA (Hybird) Duration: 6 Months Job Description: The IT Analyst works closely with IT Business Partners to define and ... document key processes, requirements, knowledge articles, and user documentation. The IT Analyst will work both on projects and with operational teams to identify… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Service Technician, Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst , Software Support , etc. Powered by JazzHR ... Onboarding Comparable Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist, Service Desk Analyst , IT Support … more
- ManTech (Stennis Space Center, MS)
- …based in the DC/Maryland/Virginia area, or Chandler, AZ. We are looking for a ** Tier 2 NOSC** ** Analyst ** with responsibility to provide daily management and ... **Responsibilities include, but are not limited to:** + Provide Tier 2 support by analyzing network traffic...following certifications: DOD 8570 Industry Related Certification - CSSP Analyst , CSSP Infrastructure Support or CSSP Incident… more
- IT Concepts (Washington, DC)
- …individuals to join our team. IT Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT Managed ... the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to end-users, addressing...Responsibilities: + Provide exceptional Tier 2 desktop support to end-users, addressing hardware, software , and… more
- ManTech (Herndon, VA)
- …and customer-oriented ** Tier 2 Network Operations & Security Center (NOSC) Analyst .** There are three possible locations for this role Chandler, AZ; Stennis, MS; ... **Responsibilities include but are not limited to:** + Provide Tier 2 support by analyzing network traffic...following certifications: DOD 8570 Industry Related Certification - CSSP Analyst , CSSP Infrastructure Support or CSSP Incident… more
- Leidos (Rockville, MD)
- …Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** **Service Desk Analyst ( Tier 3 support )** to support a ... range of capabilities in Digital Modernization (https://www.leidos.com/capabilities/digital-modernization) , Mission Software Systems (https://www.leidos.com/capabilities/mission- software -systems) , and enabling technologies… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 2 Service Desk Analyst ** to join our team in the ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- BAE Systems (Columbia, SC)
- …BAE Systems is seeking a Junior Systems Administrator to serve on a Tier 2 technical support helpdesk, staffed to provide remote, over-the-phone administration, ... Experience in monitoring OS and security patching. Able to support routine software patch updates via a...available based on position level and/or job specifics. **Junior Tier 2 Helpdesk Analyst ** **102348BR** EEO Career… more
- R2 Logistics (Dallas, TX)
- The Help Desk Tier I Analyst will provide end-user technical support for hardware/ software installation/configuration and troubleshooting in a fast-paced ... knowledge of PC hardware and Windows Operating Systems (Windows 10). The Help Desk Tier I Analyst must be able to prioritize technical issues, while maintaining… more
- SAIC (Las Vegas, NV)
- …career with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that ... exceed Tier 1 level support . + The candidate...customers. + Consults with users to determine if existing hardware/ software meets specifications required to support functionality… more
- ERP International (Washington, DC)
- …www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support program. Qualified ... Employer - Disability and Veteran. **Responsibilities** **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to… more
- General Dynamics Information Technology (Quantico, VA)
- …world's most complex technical challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their program in **Quantico, VA** . The ... support of internal and/or outside customer computer hardware, software , network, system/application access, and telecommunications systems + Using problem… more
- Jacobs (Columbia, MD)
- **Your Impact:** Jacobs is seeking a Vulnerability Assessment Analyst (VAA) Advanced for a prime contract that is based out of a Columbia, MD office. As VAA ... Customers. Our program includes easily available process information and support from others with similar positions across the team....an exciting and dynamic program. Responsibilities: + The VAA Tier 3 will be working within a small and… more
- Deloitte (Washington, DC)
- …systems are functional post-resolution and gather feedback to enhance service. + Installation Support : Assist with new hardware and software installations and ... configurations. + Maintenance Duties : Conduct preventive maintenance and updates for software and hardware. + Skills Required : Proficiency with computer hardware,… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset… more
- Citigroup (Irving, TX)
- Citibank, NA seeks a Digital Software Engineer Lead Analyst for its Irving, Texas location. Duties: Design and develop complex, high volume, and scalable ... technical guidance and ensuring adherence to product roadmaps. Provide Tier 3 production support and develop solutions...field and 4 years of experience as a Digital Software Engineer Lead Analyst , Microservices Developer, … more
- University of Utah (Salt Lake City, UT)
- Details **Open Date** 02/02/2024 **Requisition Number** PRN37608B **Job Title** Technical Support Analyst **Working Title** Video Tier 1 Technician **Job ... software tools and applications the position provides Tier 1 troubleshooting support for the Utah... software tools and applications the position provides Tier 1 troubleshooting support for the Utah… more
- ARSIEM (Monterey, CA)
- …intrusions + Use CSOC SOPs/procedures and suggest recommendations to fine-tune these processes to Tier 2 analyst + Handle incident handling tasks from Tier ... fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an… more
- Robert Half Technology (Urbandale, IA)
- …handling hardware issues, and using ServiceNow for ticketing. Responsibilities: * Provide technical support for a range of hardware and software issues * Manage ... contract to hire employment opportunity for a Help Desk Analyst I in the business services industry. This role...coordinating IT service desks. * Ability to provide technical support to users experiencing software or hardware… more
