- NY Creates (Albany, NY)
- …DIBCAC audits, and insurance cyber risk evaluations; serve as primary point of contact . Implement and administer enterprise GRC platform : configure risk, policy, ... Description for Governance, Risk, and Compliance Specialist JOB SUMMARY The Senior Governance, Risk, and Compliance Specialist (GRC) is the organization's… more
- Resideo (Aurora, IL)
- …the one for you! Resideo is seeking need for a skilled and detail-oriented Contact Center Platform Administrator within our Customer Experience organization. ... the prospect of leading migration to a cutting-edge CCaaS platform ? How about helping to shape the way Resideo...on being the subject matter expert of our CCaaS ( Contact Center as a Service) application. This… more
- J&J Family of Companies (Raritan, NJ)
- …& Johnson is recruiting for a Manager, Contact Center Enterprise Platform that will report directly to the Senior Manager, Johnson and Johnson Technology ... be located in Raritan, New Jersey. This pivotal role involves shaping the Contact Center service offering, driving innovation, leading delivery and ensuring… more
- OneMain Financial (New York, NY)
- …is responsible for defining and executing the product roadmap for the organization's enterprise contact center platform . This role will drive the development ... the product vision, strategy, and roadmap for the enterprise contact center platform , aligning with...to lead and mentor high-performing teams. Experience working with senior leadership and across departments to influence strategy and… more
- Abbott (Alameda, CA)
- …female executives, and scientists. **The Opportunity** We are seeking a motivated, customer-focused ** Senior Contact Center Engineer** to join our growing ... maintenance, and assist with the implementation of the Five9 cloud-based contact center platform . You'll collaborate with team members, business partners,… more
- Stanford Health Care (Newark, CA)
- …a Service) solutions. * Experience in designing, configuring, implementing, and supporting CCaaS platform ( Contact Center as a Service). * Strong ... an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will...an excellent Patient / Customer Experience leveraging a CCaaS platform . * Experience working in environments with high availability… more
- Walmart (Bentonville, AR)
- …analytics, quality monitoring, and omnichannel enablement. + Ensure seamless integration of the contact center platform with enterprise systems such as ... the strategy and evolution of our Contact Center as a Service (CCaaS) platform . This...AI-assisted engagement. + Stay ahead of trends in **cloud contact center , speech analytics, workforce… more
- ABBTECH Professional Resources, Inc. (VA)
- …Salesforce expertise, including Service Cloud, Experience Cloud, Knowledge Management, and platform integrations. + Contact Center solutions experience ... Call Recording/Quality Monitoring, Performance Management, eLearning, Intelligent IVR/ speech recognition . + Experience in recruiting and training contact … more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …Functions:** + Architect and deploy customer solutions using advanced Contact Center , Self-service bot, and Communications Platform as a Service (SMS, ... and AX). + Implement and manage agentic AI-powered voice recognition , speech analytics, and natural language processing...and SMS. + Familiarity with Cisco's Contact Center as a Service (CCaaS) platform aka… more
- Techtronic Industries North America, Inc. (Menomonee Falls, WI)
- **Job Description:** ** Sr Platform Engineer Oracle Demand and Supply Planning** **INNOVATE without boundaries!** At Milwaukee Tool we firmly believe that our ... it happen. **Your Role on Our Team:** As a Platform Engineer for the Oracle Platform Demand...savings plan . Education assistance . On-site wellness, fitness center , food, and coffee service . And many more,… more
- Walmart (Sunnyvale, CA)
- …of Sr . Managers, Software Engineers and Data Scientists developing the multi-tenant Contact Center Platform and the innovative Machine Learning and ... of designing and deploying Walmart's next-generation Contact Center as a Service (CCaaS) platform . Our...people leadership role, you will report directly to the Sr . Director of Engineering and GenAI. You will be… more
- ServiceNow, Inc. (Addison, TX)
- …customers, including 85% of the Fortune 500(R). Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to ... help our customers grow their business on the ServiceNow platform by getting them to see the value of...+ Lead customer design and requirements workshops around Employee Center , Workspace, Virtual Agent and Mobile. + Work hand-in-hand… more
- Capital One (Mclean, VA)
- Sr . Director, Product Management, Developer Experience - Autonomous Deployments ** Sr Director, Product Management (PXDP65)** Capital One is a high-tech company, ... our tech-forward approach, delivering enterprise capabilities and a common platform that enables our engineering teams to thrive in...thrive in the cloud. This role is at the center of our strategy to empower developers by fundamentally… more
- Amazon (Herndon, VA)
- Description Sr . Physical Security Engineer (GovCloud), Data Center Design Engineering This is an exciting opportunity to use the latest cloud computing ... Senior Physical Security Engineer to join its data center design team. Position is available for any of...is the world's most comprehensive and broadly adopted cloud platform . We pioneered cloud computing and never stopped innovating… more
- Republic Services (Phoenix, AZ)
- …circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the ... **POSITION SUMMARY:** The Area Sr Manager, Municipal Sales provides leadership, strategic guidance,...Municipal Sales. + Responsible for populating and maintaining the Contact Relationship Management System (Salesforce) on an on-going basis.… more
- Entrust (Shakopee, MN)
- …success and help us anticipate the future. Position Overview: Join Entrust as a Senior ( Sr .) Material Handler and work in our climate controlled, organized ... Time-Off** **Comfortable Working Conditions Year-Round** **Position Overview:** Join Entrust as a Senior ( Sr .) Material Handler and work in our climate… more
- Amazon (Fort Worth, TX)
- …welcomes bold ideas and empowers you to own them to completion. As our Data Center Construction Manager (CM)], you will be a part of a diverse, upbeat, and creative ... initiatives aimed at improving construction efficiency and increasing data center resiliency. * Provide constructability reviews for electrical and...of existing data centers. A day in the life Sr . CM is expected to be onsite daily (M-F).… more
- Quality Technology Services, LLC (Irving, TX)
- The ** Sr . Manager, Data Center Infrastructure Management (DCIM)** leads a team of engineers responsible for the management and administration of the Electric ... DCIM Engineers on BMS/EPMS applications + Provide strategic leadership for the DCIM platform to implement enterprise BMS/EPMS standards at the site level + Develop… more
- Capital One (San Jose, CA)
- Sr Distinguished Applied Researcher (World Models) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For ... Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital...data and inference volumes. + Experience in delivering libraries, platform level code or solution level code to existing… more
- Amazon (Denver, CO)
- …operates the global infrastructure that keeps AWS running. We manage the critical data center components - from servers and networking to power and cooling - that ... AI/ML environments. We are seeking a passionate and motivated Sr . Systems Engineer to join our team of Windows,...is the world's most comprehensive and broadly adopted cloud platform . We pioneered cloud computing and never stopped innovating… more
