- BD (Becton, Dickinson and Company) (Covington, GA)
- **Job Description Summary** As Senior Manager , Customer Experience , you will be responsible for the strategic oversight, execution, and performance of ... experience as a senior level customer experience or operations manager ...associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to… more
- Intuit (Mountain View, CA)
- …with experts at their fingertips. We are seeking an exceptional Senior Manager of Customer Experience (Money Portfolio) who thrives on changing ... customer empathy. This role reports to the SBSEG Customer Experience Group Manager for...and coach a high-performing team of Customer Experience leaders (CX Leads and Sr . Leads)… more
- C&S Wholesale Grocers, Inc. (Edison, NJ)
- …of/adherence to standard operating procedures. The role reports to Sr . Manager - Customer Experience . Contributes to cross-functional teams in ... **Position Overview** The Customer Experience Manager owns...in the region. The position builds working relationships with ; customer 's senior operational management to achieve high… more
- Bayonet Plumbing (New Port Richey, FL)
- …to attend on-site and off-site meetings with Senior Level Management. The Customer Experience Manager will implement, maintain and improve the company's ... Customer Experience Manager Overview:... Customer Experience Manager Overview: The Customer...Manager , and they will be responsible for updating Senior Level Management on the status of individual requests.… more
- Paccar Winch Inc. (Lewisville, TX)
- Customer Experience Manager -...senior management and stakeholders. Qualifications + 5+ years' experience in customer service, customer ... through the development of innovative services delivered to connected-enabled vehicles. The Customer Experience Manager works with Kenworth, Peterbilt,… more
- STERIS (Chattanooga, TN)
- Customer Experience Manager Req ID: 45855 Job Category: Clinical Support, Operations & Education Chattanooga, TN, US, 37341 Description: At STERIS, we help ... and service solutions around the globe. Position Summary The Customer Experience Manager (CEM) acts...Management requirements. The CEM will work with the ORC Senior Leadership to provide investigation, including root cause analysis… more
- Cisco (Richfield, OH)
- Application window is expected to close on 10/14/2024 What You'll Do As a Customer Experience Manager , you will play a pivotal role in driving the successful ... customer adoption and delivery of projects. * Experience developing and maintaining strong senior level...needs are met and that they receive a high-quality customer experience . * Accountable for financials including… more
- Amazon (Arlington, VA)
- Description This Senior Manager , Program Management, US Customer Experience will be the leader of the US Customer Experience (CX) Team working ... (CS) Operations teams in order to deliver a high-quality customer experience within a rapidly expanding geography....track record of customer satisfaction successes - Experience in a senior leadership position requiring… more
- Amazon (Nashville, TN)
- …world's most customer -centric company? Then come soar with Amazon Air! AIR Customer Experience Strategy, Insight and Program team's vision is to advocate for ... improvement, providing insights through data driven reports to identify customer experience trends, and coordinate the interests...(PTO) - 401(k) Plan Key job responsibilities As a Senior Manager leading an CX Strategy, Insight… more
- Amazon (Seattle, WA)
- …(CS) organization is looking for a dynamic, organized self-starter to help define the customer experience , and develop the expansion planning needs for the CS ... Customer Experience (CX) program team and operations...Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer… more
- American Airlines (Dallas, TX)
- …+ This job is a member of the Travel Innovation team within the Customer Experience Organization supporting Airport Technology Product Management. + Lead the ... strategic development and execution as the Product Manager for the Airport Customer Care Technology...and/or master's degree in a relevant field, or equivalent experience and/or training + 7+ years of people leadership… more
- Amazon (Seattle, WA)
- …with powerful software, and tying it all together to the cloud. As the Quality ( Customer Experience ) Program Manager , you will be responsible for overseeing ... optimization specific to the eero brand. Work cross-functionally to drive process and customer experience enhancements - Act as the lead facilitator for… more
- Confluent (Columbus, OH)
- … Customer Success or Customer Support systems + Experience in Customer Success, Customer Experience , or Support Operations **Come As You Are** At ... Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on...You Will Bring:** + 8+ years of Program Management experience + Strong project management and cross-functional collaboration skills… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this role, ... several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be… more
- Amazon (Huntington, WV)
- Description The Senior Program Manager , Americas Customer Experience , is a core member of Amazon's Worldwide Customer Service organization. This team ... data into actionable user stories. Identify opportunities for improving the overall customer experience , focusing on processes and policies impacting customer… more
- Comcast (Philadelphia, PA)
- …developing and delivering products and next-generation technologies that transform the customer experience . **CTS (Comcast Technology Solutions)** , a division ... product experience . We are looking for a customer experience oriented individual to join a...customer -orientation amongst the team. + Interact at executive/ senior management level, both at Comcast and our partners,… more
- Amazon (New York, NY)
- Description The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. We ... thoughtfully design the shopper experience from the moment a customer clicks...and yearly strategic documents to leaders up to the Senior VP level. You should love the challenge of… more
- CVS Health (New York, NY)
- …a supportive, collaborative and agile environment. **Position Summary** The Senior Manager of Retail Customer Experience will have primary responsibility ... for the day-to-day operation of CVS Health's Retail customer experience reporting, providing actionable insights that deliver business results, and act as a… more
- Anheuser-Busch (St. Louis, MO)
- …the year on new features and improvements to IRIS. + Work closely with the ** Manager , Customer Experience & Support** to incorporate feedback and requests ... **ROLE SUMMARY:** IRIS is more than just an image recognition solution; it is a data engine leveraged across...data engine leveraged across our Sales Enablement System. The Manager , Product Owner, is responsible for improving and bringing… more
- Dorman (Colmar, PA)
- …core purpose of this role is to provide support to the Senior Analyst and Manager Customer Experience roles in the day to day execution of requirements. ... Customer Experience Analyst Apply now "... Customer Experience Analyst Apply now " Date: Sep 19,...degree in General Studies/Business preferred + 1 year of experience in Logistics and/or Customer Service. 2… more