- CrowdStrike, Inc. (Austin, TX)
- …to position next-generation endpoint security and articulate primary vendor strategies to senior customer executives within the Federal Civilian Community. You ... and use a systematic approach to gain swift resolutionRecognized experience developing relationships with senior executives.Excellent communication (written… more
- CVS Health (Hartford, CT)
- …health company and creating winning experiences for members, clients and colleagues. The Sr Manager , Customer Experience Strategy will serve ... Plan (IFP) NPS improvement programs. In this capacity, the Sr Manager will be responsible for monthly...related experience + Background in program management, customer experience , strategy, and/or consulting + Track… more
- Amazon (Seattle, WA)
- …complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience , is a core member of Amazon's Worldwide ... track. - Proactively identify and resolve issues that affect customer experience and may impair the team's...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Experience … more
- C&S Wholesale Grocers, Inc. (Edison, NJ)
- …and the development of/adherence to standard operating procedures. The role reports to Sr . Manager , Customer Experience . Contributes to cross-functional ... **Position Overview** The Customer Experience Manager owns...in the region. The position builds working relationships with customer 's senior operational management to achieve high… more
- Walgreens (Deerfield, IL)
- …best-in-class consumer experiences across our products and services. Responsible for supporting the Customer Experience senior leader and customer ... Equal Opportunity Employer, including disability/veterans** **Job ID:** 1409983BR **Title:** Manager , Customer Experience **Company Indicator:** Walgreens… more
- Encore (Schiller Park, IL)
- Position Overview The Senior Manager , Customer Experience Measurement oversees the voice of the customer programs that drive engagement, ... Psychology, or related field. Master's degree preferred. * 7+ years of experience in customer experience , customer insights, or related field, preferably… more
- Amazon (Seattle, WA)
- …complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Americas Customer Experience , is a core member of Amazon's ... data into actionable user stories. Identify opportunities for improving the overall customer experience , focusing on processes and policies impacting customer… more
- Walmart (Bentonville, AR)
- …a unified strategy around customer identity. We are seeking a Senior ** Manager , Operations - Identity Customer Experience ** for the Customer ... ensuring streamlined processes, security, scalability, regulatory compliance and best in class customer experience . The customer is at the heart of all we… more
- Amazon (Arlington, VA)
- …the role of a Sr . Product Manager Technical, Security on our Customer Experience and Business Trends (CXBT) team. Our mission is to deeply understand our ... to drive improvements to AWS Security products and their customer experience ? Amazon is seeking a motivated...decision making - Excellent verbal and written skills (including experience reviewing results with senior leadership). -… more
- ManpowerGroup (New York, NY)
- …CX education and change management to align with this organization. **Job Title: Senior Manager Customer Experience Strategy** **Location: Remote ... client, an American multinational pharmaceutical and biotechnology corporation is seeking a Senior Manager , Customer Experience Strategy, for a 6-month… more
- Amazon (Bellevue, WA)
- …world's most customer -centric company? Then come soar with Amazon Air! AIR Customer Experience Strategy, Insight and Program team's vision is to advocate for ... improvement, providing insights through data driven reports to identify customer experience trends, and coordinate the interests...(PTO) - 401(k) Plan Key job responsibilities As a Senior Manager leading an CX Strategy, Insight… more
- Amazon (Seattle, WA)
- …(CS) organization is looking for a dynamic, organized self-starter to help define the customer experience , and develop the expansion planning needs for the CS ... Customer Experience (CX) program team and operations...Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer… more
- Vivint (Lehi, UT)
- …Vivint on Facebook, Instagram, LinkedIn and X. Summary: We are looking for a Customer Experience Operations Researcher to help design and execute test pilots on ... various products & processes used at Vivint. As a Sr . Manager of the CX Operations Researcher... experience + 6+ years of CX-related work experience (eg, customer -facing roles/ customer loyalty… more
- Amazon (New York, NY)
- …new and improved customer experiences across Amazon's businesses globally. Our Customer Experience and Business Trends (CXBT) team is seeking a skilled ... and motivated Business Intelligence Engineer (BIE) Manager to analyze and deliver insights to help us...drive efficiencies, expand scope, and drive increased impact to customer experience . - Drive operational excellence and… more
- Vontier (TX)
- … experience and/or a degree in both a technology and marketing field + 5+ years customer success manager experience , preferred + It's a plus if you have ... management software solution products? We are looking for a ** Sr . Customer Success Manager ** who...experience working with a software company in a customer success manager , account management, marketing or… more
- CBRE (New York, NY)
- Sr . Workplace Experience Manager Job ID...to work better than it's ever been. **JOB SUMMARY** The Senior Experience Manager serves as a ... , Experience Manager or Event Manager ). Prior supervisory & customer service ...and experience . The minimum salary for the Sr . Workplace Experience Manager position… more
- Walmart (Sunnyvale, CA)
- …internal stakeholders (Logistics, Customer Care, Operations & Finance and Returns Experience ) and third-party sellers. This product manager will also lead ... our customers and sellers and boost NPS. This Product Manager will utilize data, analytics, customer and...cross-functional, and highly visible strategic return initiatives. This returns experience product manager will be skilled at… more
- BASF (Research Triangle Park, NC)
- …and drive transformative change across the organization. Reporting to the Regional Senior Manager of Customer Experience , you will play a crucial role in ... **Now Hiring! Regional CX Strategy Manager , US Ag - Research Triangle Park, NC**...** * Developing and implementing the mid-long term APN customer experience strategy and CX roadmap implementation… more
- Black Hills Energy (Lawrence, KS)
- …knowledge, skills, experience , and internal equity. Reporting Relationship: Manager , Utility Customer Experience Location:Fayatteville, Arkansas ... Energy Assistance Program Manager Location: Lawrence, KS, United States Job ID:...are informed and consulted on current events and key customer experience strategies as pertains to energy… more
- BlueVoyant (MD)
- …contribute to BlueVoyant's overall success by ensuring a world-class customer experience . The Sr . Manager Operational Excellence role provides insight ... Sr . Manager Operational Excellence Location: Remote...via regular meetings and timely, qualitative communication + Improve Customer experience by ensuring high quality services… more
