- Resolution Technologies, Inc. (Norcross, GA)
- … Manager Position will be onsite daily in Atlanta Technical Delivery Manager Sr . Infrastructure Project Manager Responsibilities Responsible for running ... Enterprise Applications and Infrastructure. Run multiple projects including IT Service Management ( ITSM ) projects including ServiceNow configuration projects… more
- ADM (Erlanger, KY)
- **87192BR** **Job Title:** Sr Manager ITSM - Service Desk **Department/Function:** Information Technology **Job Description:** ** Senior Manager ... Archer Daniels Midland (ADM) has an opportunity for a results oriented Service Owner role within Global Technology's Operations Excellence and Provider Performance… more
- Mizuho Corporate Bank (New York, NY)
- Join the Mizuho team as an ITSM Analyst! We are seeking an ITSM Analyst with a specialization in Incident and Problem Management. In this role, you will be ... impacting incidents, ensuring that business communications, triage, escalations, and service resolution are all managed with urgency, care &...of potential problems before they result in incidents. The ITSM Analyst is a key member of the … more
- BlueVoyant (MD)
- Sr . Manager Operational Excellence Location: Remote in the United States BlueVoyant is seeking a Sr . Manager Operational Excellence who will play a vital ... role in creating long-term excellence in service provision and client relationships, acting as the bridge...the onboarding/implementation cycle and the full operational lifecycle. The Sr . Manager Operational position will contribute to… more
- General Dynamics Information Technology (Fairfax, VA)
- …and Integration, Data Management Services, IT Operations, and ITSM . **HOW THE SR . IT INFRASTRUCTION PROJECT MANAGER WILL MAKE AN IMPACT:** + Lead and ... important. GDIT is seeking a highly motivated and experienced Sr . IT Infrastructure Project Manager to join...drive decisions across to stakeholders at all levels, including senior management **Infrastructure & Data Focus:** + Manage projects… more
- Amazon (Austin, TX)
- Description We are seeking an experienced and driven Senior Product Manager to join our Infrastructure Platform Management team. You will play a crucial role in ... ITSM and ITIL methodologies as they relate to Service Desk and Service Operations. Experience in...passion for consistency, and the ability to partner with senior leaders, creating relationships while demonstrating critical thinking and… more
- J&J Family of Companies (Skillman, NJ)
- Sr Manager - North America Site...Delivery Leader** This position reports to **Product Group Leader ITSM EUS Ops** and is based in **Skillman, NJ** ... here (https://www.youtube.com/watch?v=XhsbOsBiX\_M) . **Role reports to: Product Group Leader ITSM EUS Ops** **Location:** Skillman, NJ **Travel %:** 5% **Pay:**… more
- Ensono (Columbus, OH)
- Sr Manager Information TechnologyRemote - United StatesJR010434 ** Sr Manager Information Technology** At Ensono, our **Purpose is to be a relentless ... in Platform Engineering, Product Engineering, Information Security to deliver service to Ensono clients. The Manager of...as day-to-day oversight of the team. + Ensure company ITSM process are being followed. + Responsible for infrastructure… more
- PNC (Dallas, TX)
- …have an opportunity to contribute to the company's success. As a Enterprise Accessibility Manager Sr within PNC's Technology organization, you will be based in ... at the manager 's discretion. PNC is looking for an experienced, senior accessibility leader to provide strategic direction and leadership related to the… more
- Amazon (Seattle, WA)
- Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You will play a ... ITSM and ITIL methodologies as they relate to Service Desk and Service Operations. Experience in...passion for consistency, and the ability to partner with senior leaders, creating relationships while demonstrating critical thinking and… more
- Amazon (Austin, TX)
- Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You will play a ... ITSM and ITIL methodologies as they relate to Service Desk and Service Operations. Experience in...passion for consistency, and the ability to partner with senior leaders, creating relationships while demonstrating critical thinking and… more
- Crane Aerospace & Electronics (Lynnwood, WA)
- ** Sr . Help Desk Technician** Location **WA, Lynnwood** Department **Information Technology** Employment Type **Full Time** **Crane Aerospace and Electronics** has an ... exciting opportunity for a ** Sr .** **Help Desk Technician** to join our high performing...remote workers. + Field incoming requests from customers via ITSM or IT Hotline in a courteous manner. +… more
- Prime Therapeutics (Columbus, OH)
- …that. It fuels our passion and drives every decision we make. **Job Posting Title** Sr Software Engineer - Service Now - Remote **Job Description** We are ... seeking an accomplished Senior ServiceNow engineer with hands-on experience in designing, developing, and implementing ServiceNow solutions. The Senior … more
- PNC (Strongsville, OH)
- …to contribute to the company's success. As a Infrastructure Engineering Mgr Sr (ServiceNow) within PNC's Enterprise Technology & Security organization, you will be ... * Collaborates with various product owners, process owners and ITSM platform architecture to ensure capabilities support the intended...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Hyundai Autoever America (Savannah, GA)
- Sr . Service Desk Rep. Savannah, GA...and quickly respond to and process Helpdesk tickets using ITSM in a timely and reliable manner. * Install, ... as assigned. * Open/Close and update incident history via Service Now, or other Helpdesk applications, as assigned. *...to the Helpdesk Team Lead and then to the Manager , Customer Support, as appropriate. Must be able to… more
- S&P Global (New York, NY)
- …Service environment Good to have: * Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM qualification * Experience ... of contact for the business, logging, triaging, managing, and resolving incidents and service requests across all OSTTRA EUC technologies. We are looking for an… more
- Capgemini (Atlanta, GA)
- … Portal or Employee Service Center . Experience in being a People Manager for both senior and junior technical resources, or demonstrated experience in ... Experience in standing up greenfield ServiceNow solutions to support Service Desk operations . Experience developing and implementing systems...in CSA and CIS in at least one of ITSM , HRSD, CSM or ITOM Product Family (Event, Discovery… more
- Bristol Myers Squibb (Princeton, NJ)
- …ensure adherence to technology standards across capability delivery teams including service providers + Work closely with cross-functional teams to deliver ... + 6+ years of ServiceNow experience + Broad exposure to ServiceNow modules ( ITSM , ITAM, ITOM, IRM (GRC/TPRM), HRSD) + Proficiency in ServiceNow platform capabilities… more
- Bristol Myers Squibb (Princeton, NJ)
- …implementation with an architectural focus + Broad exposure to ServiceNow modules ( ITSM , ITAM, ITOM, IRM (GRC/TPRM), HRSD) + Proficiency in ServiceNow platform ... functionalities including Service Catalog, Flow Designer, Workflow Editor, Scripting and Integration Hub + Strong analytical and problem-solving skills to… more
- Dynatrace (Mountain View, CA)
- …part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, ... applications such as Ansible, Jenkins, Chef, Puppet, etc. + CMDB/ ITSM Technologies/platforms such as ServiceNow and BMC + Must...such as ServiceNow and BMC + Must be customer service oriented and believe in teamwork, collaboration, adaptability &… more
