- Novo Nordisk Inc. (Plainsboro, NJ)
- …role oversees the design, integration, and management of MarTech solutions to support customer experience ( CX ) campaigns, ensuring seamless integration with ... improving strategies to drive business growth and deliver a cohesive customer experience . Relationships The role of CX Functional Lead reports directly into… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …within the team. Align team and individual efforts with business objectives and Customer Experience ( CX ) goals Stakeholder Engagement & Collaboration: ... Earned and Owned channels Demonstrated ability to successfully develop, implement and deliver customer experience ( CX ) solutions in a complex, dynamic… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …adjustments on customer centric campaigns to improve the overall value and customer experience . Utilize data analytics to gain insights into customer ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our...ready to experiment with us? The Position The HCP CX Manager will be a critical driver in ensuring… more
- Merck & Co. (North Wales, PA)
- …for this role to translate strategies into workable solutions that provide optimal customer experience , while working to define the appropriate guidance and ... Channel Capabilities to ensure promotional resources are designed based on the optimal CX / UXLead / support pilot initiatives to implement new capabilities and to… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …adjustments on customer centric campaigns to improve the overall value and customer experience . Utilize data analytics to gain insights into customer ... Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients.… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …is to drive the successful execution of omnichannel marketing campaigns within the customer experience operations team. This role is responsible for coordinating ... Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients.… more
- CVS Health (Woonsocket, RI)
- … pain points, and surprise and delight our consumers. The Senior Analyst of Customer Experience ( CX ) Measurement - PSS reports to the Lead Director of ... Customer Experience ( CX ) Measurement and... Customer Experience ( CX ) Measurement and plays a critical...sources including surveys and operational data + Presenting member experience insights to business partners and senior … more
- Amazon (Seattle, WA)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Bristol Myers Squibb (Princeton, NJ)
- …Director WW FM CX Strategy is responsible for developing the global Field Medical Customer Experience (FM CX ) strategy and driving the evolution of all ... the FME Leadership Team + Develops the global FM CX vision and strategy that guide the engagement approach...and implementation of FM initiatives that improve the overall customer experience , in collaboration with the FME… more
- Acuity Brands (Conyers, GA)
- …to support the overall business strategy and structure. As we continue to transform our Customer Experience (" CX ") model, the CX team is looking ... for a CX Operations Representative Senior to play an important supporting role. This ...policy improvements that directly impact the customer experience , including, but not limited to: CX … more
- Intuit (Mountain View, CA)
- … considered; MBA strongly preferred How you will lead + Leads team that manages Customer Experience ( CX ) and Voice Of Customer (VOC) iInsights, ... team in building an insights infrastructure for the GBSG Customer Experience Center of Excellence. We are...customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager. This role can… more
- Qualtrics (Seattle, WA)
- …impactful customer experience programs. As a key member of the Customer Experience ( CX ) Professional Services team, this position contributes to the ... organizations that are both mature and immature in the customer experience space and will be able...Customer Relationship:** Build and maintain strong relationships with senior customer stakeholders, acting as their advisor.… more
- Intuit (Mountain View, CA)
- …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Senior Manager. This role can be based out of ... Overview We are seeking an exceptional Customer Experience Specialist to help build...strategy, business and or research or equivalent preferred. + Experience with CX measurement and analytics with… more
- Amazon (Herndon, VA)
- …the user life cycle. Key job responsibilities We are looking for a creative and customer -obsessed Senior UX Researcher to help build and establish a new unified ... AWS Central UX Research team is looking for a Senior User Researcher to lead the effort to build...repeatable and scalable mechanisms to evaluate Analytics and ML experience solutions from a holistic customer perspective.… more
- Amazon (Arlington, VA)
- …our growing UX Research team. This role is an opportunity to help reinvent the customer experience for AWS Systems Manager. This role will focus on exploring ... in optimizing their operations on AWS, simplifying their initial setup and overall experience with AWS. AWS Systems Manager is the operations hub for AWS,… more
- Amazon (Seattle, WA)
- …through use cases like predictive quality and maintenance analytics. AWS is seeking a Senior User Experience Researcher for Industrial IoT (IIoT) to help us ... needs and collaborate with the cross-functional team to build a cohesive experience for operational and IT end users in manufacturing organizations. The intended… more
- Amazon (Bellevue, WA)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Amazon (Edison, NJ)
- …in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing ... customer orders. In this role on the MSP CX team, you will work directly with operations leaders...used to drive multi-million dollar businesses and reporting to senior leadership * Experience developing and executing/delivering… more
- Amazon (Bellevue, WA)
- …key stakeholders, prepare and present regular reports on customer experience performance, initiatives, and recommendations to senior leadership and ... strategy, end to end delivery, and communicating results to senior leadership - Experience using data and...related field - Proven experience in leading customer experience transformations or large-scale CX… more
- Amazon (Austin, TX)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
