- Novo Nordisk Inc. (Plainsboro, NJ)
- …and innovation within the teams, aligning their efforts with business objectives and customer experience ( CX ) goals Resource Allocation & Budget Management: ... Intelligence Lead reports directly into the Head of Customer Experience & Marketing Enablement. This role...tagging methodologies, enhancing data quality and insights for personalized customer experiences and improved business outcomes CX … more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …within the team. Align team and individual efforts with business objectives and Customer Experience ( CX ) goals Financial Oversight: Manages the financial ... Earned and Owned channels Demonstrated ability to successfully develop, implement and deliver customer experience ( CX ) solutions in a complex, dynamic… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …within the team. Align team and individual efforts with business objectives and Customer Experience ( CX ) goals Stakeholder Engagement & Collaboration: ... Earned and Owned channels Demonstrated ability to successfully develop, implement and deliver customer experience ( CX ) solutions in a complex, dynamic… more
- Wilmington Savings Fund Society (Wilmington, DE)
- …is more than part of our name, it's our mission and our purpose. The Senior Customer Experience Insights Analyst, will focus on elevating the voice ... touchpoints and experiences, and support the management of the Customer Experience Business Intelligence function of the...Experience metrics across various channels and divisions. The Senior Analyst will be a storyteller, with the ability… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …engagement and speaker program teams, aligning their efforts with business objectives and customer experience ( CX ) goals Resource Allocation & Budget ... of Integrated Customer Engagement Lead reports directly into the Head of Customer Experience & Marketing Enablement. This role will regularly interface with… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- … Intelligence and Strategic Support & Execution. Outside of Customer Experience & Marketing Enablement, the CX Architecture & Automation Lead will ... and campaign execution support overarching business objectives and customer experience priorities, in alignment with CX campaign strategies. Collaborate with… more
- Aequor (IL)
- …results. The Business Data Analyst ensures successful execution of the day-to-day customer experience and order-to-cash ( CX -OTC) activities per aligned ... and management requests through the delivery of information to support day-to-day customer experience and order-to-cash ( CX -OTC) activities Partner across… more
- Quickbase (Boston, MA)
- …SVP, Business Operations, you will support the design and implementation of our Customer Experience ( CX ) strategy, which includes: team segmentation, ... to the Customer Service executive and the senior CX leaders to support the design...this role, ideally you will have: 5+ years of experience in a Customer Success and Services… more
- Quickbase (Boston, MA)
- …SVP, Business Operations, you will support the design and implementation of our Customer Experience ( CX ) strategy, which includes: team segmentation, ... to the Customer Service executive and the senior CX leaders to support the design...this role, ideally you will have 5+ years of experience in a Customer Success and Services… more
- Hirebridge (Boston, MA)
- …SVP, Business Operations, you will support the design and implementation of our Customer Experience ( CX ) strategy, which includes: team segmentation, ... to the Customer Service executive and the senior CX leaders to support the design...this role, ideally you will have 5+ years of experience in a Customer Success and Services… more
- Dexian - DISYS (Plano, TX)
- …implementation of new business processes and support our solutions as part of customer experience ( CX ) in our Salesforce platform functionality. ... Client is seeking a Senior CRM Salesforce - Developer to join our IT Enterprise Customer Enablement team in DFW. As there is a higher demand for our products and… more
- Russell Tobin & Associates (Lehi, UT)
- …you will work closely with Finance leadership and collaborate with stakeholders from Customer Experience ( CX ), Sales, Marketing, Product, and Engineering ... and forecasting processes Establish oneself as a trusted partner to peers and senior leaders with an intimate understanding of stakeholder requirements to run the… more
- American Honda Motor Co Inc (Torrance, CA)
- …presentations:Support with preparing presentation updates on project progress work to Customer Experience leadership during bi-weekly sprint reviews & related ... team to Bring the Future!LocationTorrance, CA Job PurposeThe Loyalty Experience Leader, part of the CX Analytics...across Honda teams to design, test and scale loyalty experience initiatives. Specifically, the Customer Loyalty leader… more
- Resolution Technologies, Inc. (Plano, TX)
- …include interval, real-time, and user sync integrations and schedule display within the CX Agent Gather customer use cases and business justification for product ... Senior Product Manager (API Integration) Career Opportunity As...inside and outside of the company, and facilitate regular customer communication to gather and analyze feedback to incorporate… more
- Rose International (New York, NY)
- …engineers and architects to provide secure, flexible, and innovative ways to help meet customer needs in assuring patient care. The CX Architecture team focusses ... The Senior Network Engineer will work with other Client...and secure networks. You will be on-site with the customer supporting operations activities, change windows, troubleshooting, and working… more
- Russell Tobin & Associates (Framingham, MA)
- What are we looking for in our Senior Project Development Engineer? RussellTobin is looking for Senior Project Development Eng. for one of our a leading ... MA (Remote). It's a permanent/direct-hire opportunity. Apply today for consideration ! Senior Project Development Eng. Framingham, MA 01701, US (Remote) Duration:… more
- Percepta (Remote, OR)
- …2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our ... owners, internal business solutions and SME teams to create customer / agent experience solutions that best...teams to include senior level leaders and senior level clients. * Experience in entrepreneurial… more
- Wellhub (New York, NY)
- …your colleagues. WHO YOU ARE Bachelor's degree, MBA preferred 10+ years of progressive experience in Customer Success or Account Management 4+ years in a People ... company. THE OPPORTUNITY We are hiring a Client Success, Senior Director to our Client Success team in the...team. For this specific role, please note that prior experience in customer success or Account management… more
- RingCentral (Belmont, CA)
- …Product Marketing Leader to drive the messaging strategy and execution of our Customer Experience Portfolio. This role involves defining the value, packaging, ... and positioning of RingCentral's offerings in customer experience enhancements, focusing on delivering exceptional, seamless interactions across all customer … more
- Percepta (Mahwah, NJ)
- …HR functionality, employment laws, procedures, and policy interpretation preferred*Previous operations experience required, preferably in a CX / Customer ... required*Good knowledge of contact center operations and back-office administration*Previous experience in handling high visibility, escalated customer … more
