- Globe Life Inc. (Broadview Heights, OH)
- …overseeing activities to ensure compliance standards are met and have strong customer service skills. This role includes technical support, claims examination, ... quality assurance, product management, strong customer service along with the responsibility for...work closely with operational and administration teams. * Oversee customer escalations to ensure they are resolved… more
- Capgemini Government Solutions (Austin, TX)
- …Maintain gold images. Offer solutions for Splunk technical questions, issues, and escalations . This will include working with Splunk Support as needed. Provide best ... Managers, Developers, and Users for increasing Splunk adoption and overall customer success. Support large-scale deployments with data feeds from multiple on… more
- Windstream (Greenville, SC)
- …and technological innovation. The role requires self-motivation to address technical escalations from customer -facing teams and may include some on-call ... post-trouble resolution Work with Windstream internal teams to audit and optimize customer network solutions to ensure maximum service uptime, survivability, and… more
- Globe Life Inc. (Mckinney, TX)
- …and availability of business applications. Reporting to either the Director or Sr . Manager of Application Support & Maintenance, you will assist business ... with IT Application Development and Business Technology Leaders to restore service during outages, identify mitigation strategies to prevent future issues, and… more
- Arthrex (Naples, FL)
- …as well as AdvaMed guidelines, meeting the standards of excellent customer service . Act in empowered capacity for traveler escalations and travel policy ... parties as required. Ensures staff adhere to Arthrex standards in delivering customer service including telephone/email etiquette and follows prescribed … more
- Converge Technology Solutions (Atlanta, GA)
- …verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and ... Position DescriptionAs a Senior Storage Engineer for Converge's IBM Power for...of our storage platform.Collaborate with storage operations resources on escalations .Lead workshops, produce documentation, and create tools that allow… more
- TEKsystems (St. Paul, MN)
- …they plan to safely set up and/or securely store the desktop unit Skills: Customer service , financial services, Remediation, Customer service oriented, ... Computer support, Phone support, Auto dialer, Telecommunication Top Skills Details: Customer service ,financial services Additional Skills & Qualifications: HS… more
- Amazon (Arlington, VA)
- … customer support industry - 4+ years experience in front-line customer service , customer service escalations management. - Exceptionally strong ... Description The Amazon Autos Customer Service team is looking for...drive process improvement projects to eliminate root cause defects. Sr . Customer Success Specialists resolve the most… more
- TEKsystems (West Des Moines, IA)
- … Escalations team. Additional Skills & Qualifications: + Financial services + Customer Service + Complaint Resolution + Strong communication skills with the ... to go into a work queue. From there, the Sr . Escalations Representative will then take control...reviews complaints and handles appropriately. Will talk to the customer , research complaint, resolve complaint, work with other business… more
- TEKsystems (St. Paul, MN)
- …rotation. Could work fully on-site if needed. Role Highlights: + Industry: Financial Customer Service , Financial Service + Employment Type: 12-month ... Sr . Escalations Representative/Complaints for a well...Role Requirements: + 2+ years of experience with financial customer service + Must have at least… more
- TEKsystems (St. Paul, MN)
- …plan to safely set up and/or securely store the desktop unit. Essential Skills + Customer Service + Financial Services Job Type This is a contract position with ... Job Title: Sr . Escalations Representative/Complaints Job Description Our Financial Services customer located in Shoreview, MN. The assignment will last 12+… more
- TEKsystems (Minneapolis, MN)
- …resolution. Qualifications: 2+ years of experience with financial or banking customer service Schedule: Monday-Friday, 8am-5pm #prioritycentral About TEKsystems: ... Now Hiring for Sr . Escalations Reps with a large...Now Hiring for Sr . Escalations Reps with a large banking company to...help close out cases that are created after a customer complaint is filed. This is a very attention… more
- TEKsystems (St. Paul, MN)
- …education is preferred, but not required 2+ years of experience with financial customer service Strong communication skills with the ability to de-escalate ... 1 week work from home. Description: Our Financial Services customer located in Shoreview, MN is seeking 12 LONG...located in Shoreview, MN is seeking 12 LONG TERM Sr . Escalations Specialists. This team is called… more
- TEKsystems (St. Paul, MN)
- …not have the MUST HAVES below!! MUST HAVES: + 4+ years of experience with financial customer service Description: + This team will work onsite for training for a ... NOW HIRING for Escalations Rep These positions will be a hybrid mixture of in office and remote. MUST LIVE in MN Please do not apply if you don't reside in MN or do… more
- Sunrun (Columbus, OH)
- …growth and innovation + Complete individual customer projects + Resolve field service escalations to resolution + Solve escalated tech support questions and ... Service Coordinator is responsible for coordinating effective execution of field service work through branch and partner relationships. Customer obsession,… more
- Robert Half Office Team (Indianapolis, IN)
- Description Robert Half is actively seeking an experienced Senior -Level Customer Service Representative to handle escalated calls and training duties. The ... . Requirements Qualifications: + Minimum of 5 years' experience in customer service , including experience handling escalations . + Strong problem-solving and… more
- Stanley Black and Decker (New Britain, CT)
- …CRAFTSMAN(R), STANLEY(R), CUB CADET(R), and HUSTLER(R). **The Job:** As a Senior Customer Service Representative ( Sr . CSR), you'll be part of our ... Senior Customer Service Representative-United...Domestically & Internationally + Hold a higher level of customer service professionalism, call escalations … more
- TEKsystems (Minneapolis, MN)
- …+ Commitment, reliability, desire to do well and grow + 4+ years of customer service experience within a financial, banking, or underwriting environment. ... located in Shoreview, MN is seeking 21 LONG TERM Sr . Escalations Specialists. The assignment will last...will go into effect. The Day to Day + Sr . escalation representatives will handle multiple customer … more
- TEKsystems (West Des Moines, IA)
- …Escalations team. Skills: complaint handling, complaint resolution, escalation calls, banking customer service , financial services, ms office suite Top Skills ... to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of...technology. DISQUALIFIERS: - jumpy call center resumes - medical customer service - no professional office experience… more
- Indorama Ventures (Houston, TX)
- **Job Description** : Indorama Ventures- Indovinya is looking for a Senior Customer Service Advisor to join our team in The Woodlands, TX. The Senior ... training and handles issue escalation for team members. A Senior Customer Service Advisor should...issues or potential delays. Key responsibility areas for the Sr CSA are Order/Issue Management, Relationship Management, and Process/Team… more
