- WTW (South Jordan, UT)
- …+ Partnering with internal and external partners to bring inquiries to resolution in a timely manner + Providing regular, professional communication and follow-up ... Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred… more
- Amazon (New York, NY)
- …improvement, taking proactive measures to ensure the best customer experience. As an Sr . Customer Success Specialist , you will have the opportunity to influence ... issues and drive process improvement projects to eliminate root cause defects. Sr . Customer Success Specialists resolve the most complex customer issues and use… more
- Bank of America (New York, NY)
- Vice President; Sr Business Control Specialist New York, New York **Job Description:** At Bank of America, we are guided by a common purpose to help make ... plans. + Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. + Act...Tableau, and leverage the data to identify and drive resolution of potential issues related to gaps and discrepancies… more
- Wolters Kluwer (St. Cloud, MN)
- …Sauk View Drive, St Cloud, MN 56303-0811 **What We Offer: ** The Sr . Customer Service Technical Specialist role offers growth potential opportunities, ... or may have accountability for ongoing activities + Liaise with internal escalation , development and functional teams for issue resolution , explain difficult… more
- L3Harris (Tulsa, OK)
- Job Title: Sr . Specialist , Project Engineering Job Code : 16352 Job Location: Tulsa, OK Schedule: 9/80 Job Description: The Project Engineer is responsible for ... the project, including cross-functional decision making, task/schedule management, issue resolution / escalation , communication, requirements management, and risk management… more
- TD Bank (Mount Laurel, NJ)
- …in their in a complex field and knowledge of broader related areas + Senior specialist provides advisory services to executives, business segment leaders and ... this role. **Line of Business:** Enterprise Enabling Functions **Job Description:** The Senior Change Management Specialist leads change management efforts on… more
- WTW (New York, NY)
- …Book of Business relative to the Global Services & Solutions model as follows: ** Senior Global Specialist ** : First point of contact and day-to-day management of ... and transfer risk, taking advantage of our global capabilities, specialist industry experience, and unparalleled market know-how. The result...solutions-based resolution and anticipation of client needs on Large &… more
- Janus Henderson Investors (Denver, CO)
- …Agreements, Key Performance Indicators and associated reporting. + Ownership for the resolution of exceptions and involvement in the production of MI, Data Quality, ... third party relationship management, escalation of issues, ensuring timely and accurate compliance + Work with internal departments and market vendors to maximise… more
- TD Bank (New York, NY)
- …expertise in a complex field and knowledge of broader related areas + Senior specialist providing advisory services to executives, business segment leaders and ... role. **Line of Business:** Risk Management **Job Description:** The Senior Group Risk Specialist provides a comprehensive...background in addition to experience working on Recovery and Resolution Planning in a GSIB. Knowledge of second line… more
- Walgreens (Orlando, FL)
- …outbound calls to patients and prescribers as needed. + Serves as first escalation point for problem resolution . Anticipates client needs and proactively ... Communicates with patients, physicians and third party providers. Assists with resolution of escalated issues. Assists in assigning, monitoring and reviewing the… more
- Amazon (Tempe, AZ)
- …stakeholders across operations, technology, and product teams to ensure quick customer resolution on high priority escalations from Senior Vice Presidents (SVP) ... is your chance to make history by joining Amazon's Escalation Team. In this role you will be part...to them with the goal of achieving first contact resolution , as well as a remarkable, reproducible customer experience.… more
- PNC (Strongsville, OH)
- …opportunity to contribute to the company's success. As a System Reliability & Support Specialist Sr within PNC's Technology organization, you will be based in ... the production environment and goal of continuous availability. + Incident detection, resolution and/or escalation . Conducts root cause analysis and correction… more
- Koniag Government Services (Arlington, VA)
- …Koniag Data Solutions, a Koniag Government Services company **,** is seeking a Helpdesk Specialist - Sr with an active Top Seret/SCI clearance to support KDS ... Tier II technicians are the primary POC for incident and problem resolution and escalation . + Knowledge of a wide range of applications, operating systems,… more
- General Dynamics Information Technology (Washington, DC)
- …**Certifications:** Crestron Certified Programmer - Crestron, Unified Communications Design Specialist - Cisco Systems, DMC-D: Digital Media Certified Designer - ... personnel and may have supervisory responsibilities. + Serve as the point of escalation support for Tier 1 and Tier 2 technicians across all communication platforms… more
- University of Michigan (Ann Arbor, MI)
- Desktop Support Specialist Senior / Inter / Assoc... / Inter / Assoc **Job Title** Desktop Support Specialist Sr **Work Location** Michigan Medicine - ... telecommunication, and mobile devices. **Job Summary** Performs troubleshooting and resolution of desktop issues for Michigan Medicine. Specific responsibilities… more
- Wells Fargo (West Des Moines, IA)
- …invest in you. Apply today. **About this role:** Wells Fargo is seeking a Senior Lead Regulatory Relations (RR) Specialist in the Corporate Risk Regulatory ... supervisory meetings, information requests, and responses to regulatory findings. The Senior Lead Regulatory Relations Specialist will function as primary… more
- DAI (Bethesda, MD)
- **Principal Specialist , Contracts/ Senior Principal Specialist , Contracts (Cooperative Agreements Focused)** City/Country Location Details **Bethesda, ... Maryland** Employment Status Job Type **Corporate** _Job Title_ : Principal Specialist , Contracts/ Senior Principal Specialist , Contracts (Cooperative… more
- Everon (Boca Raton, FL)
- …This position is critical to Everon supply chain organization and reports to Sr . Manager, Procurement and Order management. This individual will lead and support the ... + Take ownership of "On Time Delivery" from suppliers. Escalation level on delivery issues from vendors. Drive and...requirements. Timely communication to the branches on status and resolution associated to the different issues that need … more
- Wells Fargo (West Des Moines, IA)
- **About this role:** Wells Fargo is seeking a Senior Independent Testing Specialist within Independent Testing & Validation (IT&V) Chief Operating Office (COO) ... research moderately complex potential corrective actions, and follow through on reporting, escalation , and resolution + Ensure effective and appropriate testing,… more
- Wells Fargo (Minneapolis, MN)
- **About this role:** Wells Fargo is seeking a Senior Commercial Loan Closing Specialist in Commercial Banking as part of the Wholesale Lending Operations team. ... documentation risk and identify procedural modifications + Serve as an escalation point in the resolution of client issues + Conduct quality reviews and monitor… more